Understanding Wireless Telephone Coverage Areas
October 17, 2014 (Updated)
Background Wireless telephones work by communicating via radio waves using a system of base...
Use of TTY Devices with Digital Wireless Phones
January 5, 2015 (Reviewed)
Text telephone devices (TTYs or TDDs) are used by people with hearing or speech disabilities to...
Troubleshooting Guide for Digital-to-Analog Converter Boxes and Digital Televisions
March 11, 2014 (Updated)
Background The digital television (DTV) transition refers to the switch from analog to digital...
Understanding Your Telephone Bill
February 4, 2015 (Updated)
Consumers sometimes find various charges and items on their monthly wireline or wireless...
Avoiding Bill Shock on Your Mobile Phone
December 30, 2014 (Updated)
Without automatic usage alerts, it can be hard to know when you're running up a high wireless bill...
Amber Plan (America's Missing Broadcast Emergency Response)
July 16, 2014 (Reviewed)
Background The AMBER Plan, a feature of the Emergency Alert System (EAS), aids in the rescue of...
Ten-Digit Numbering and Emergency Call Handling Procedures for Internet-Based TRS
May 23, 2011 (Published)
Background Since December 31, 2008, persons with hearing and speech disabilities using Video...
Surcharges for International Calls to Wireless Phones
November 6, 2015 (Updated)
Consumers should be aware that placing an international long distance call from your wireline...
Subscriber Signal Quality Standards
December 30, 2014 (Reviewed)
The FCC has technical quality standards that define a basic quality of service that cable...
Speech-To-Speech Relay Service
October 20, 2014 (Updated)
Speech-to-Speech (STS) is one form of Telecommunications Relay Service (TRS). TRS is a service...