FCC Rural Outreach Initiative on Consumer Issues
May 22, 2015
The FCC's Rural Outreach Initiative team will be making stops in Kansas and Missouri in June,...
FCC Rural Tour – California Central Valley
March 20, 2015
Staff from the Consumer and Government Affairs Bureau of the Federal Communications Commission will...
New Consumer Help Center Is Designed To Empower Consumers, Streamline Complaint System
January 5, 2015
The first responsibility of the FCC is to represent consumers. Facilitating consumer interface with...
An Update on Process Reform Streamlining Initiatives
December 22, 2014
In October, I provided an update on the FCC’s efforts to reduce our backlogs. As...
FCC Releases Open Internet Reply Comments to the Public
October 22, 2014
**This blog has been updated as of 12/23/2014 to refelect the following: Corrected December 23,...
An Update on Process Reform Efforts to Reduce Backlog
October 9, 2014
Since the release of the Report on FCC Process Reform last February, the dedicated staff here at...
Modernizing the FCC Enterprise
April 28, 2014
According to the Government Accountability Office, Federal agencies are currently spending over 70...
Consumer Advisory Committee - Announcement of December 16, 2013 Meeting
December 16, 2013
PURPOSE AND FUNCTIONS OF THE COMMITTEE The Committee was established in November 2000 to make...
Consumer Advisory Committee Meeting
April 23, 2013
Workshop: Bill Shock and Cramming
March 26, 2013
Bill shock is the sudden and unexpected appearance of overage charges on wireless bills. Cramming...