As Chief Technology Officer, Eric is based in OSP but is an advisor to the Chairman on technology and engineering issues, together with the Office of Engineering and Technology. Prior to joining the Commission, Eric served as director of the Georgetown site of the NSF Security and Software Engineering Research Center in Washington, DC. The center performs research on solutions to network problems like robocalling, rural call completion, accessibility of communications for Americans with hearing and speech impairments, reducing the cost of deploying and operating communications networks, and ensuring communication network security and stability.
Eric has also held senior engineering and technology positions in various telecommunications companies, network equipment manufacturers, and served as a technology consultant to others. He has also taught computer science at Georgetown University, George Mason University, and The George Washington University. He holds patents in telecommunications and is an expert in standards for telecommunications, network, and Internet technologies. He holds a Ph.D. in computer science from Illinois Institute of Technology, an MBA from Katholieke Universiteit Leuven in Belgium, and bachelor's degree from Massachusetts Institute of Technology.