On June 15, 2023, the FCC issued a news release announcing a new portal for consumers to share how data caps affect them at www.fcc.gov/datacapstories. By sharing their stories, consumers will help the FCC understand whether and how data caps impact access to broadband for all individuals, including those with disabilities, and access to online education, telehealth, and remote work.
The news release also explained that FCC Chairwoman Rosenworcel is proposing a Notice of Inquiry (NOI) to learn more about how broadband providers use data caps on consumer plans.
Link to the News Release:
URL: https://www.fcc.gov/document/chair-rosenworcel-proposes-investigate-impact-data-caps
For specific questions about data caps, please contact Darryl Cooper, Attorney-Advisor, Disability Rights Office, (202) 418-7131 or Darryl.Cooper@fcc.gov. Individuals who use videophones and are fluent in American Sign Language may call the FCC’s ASL Consumer Support Line at 844-432-2275 (videophone).