Skip Navigation

Federal Communications Commission

English Display Options

Commission Document

 
  
 

Local Telephone Competition: 

Status as of December 31, 2011 

 
 
 
 
 
 
 
Industry Analysis and Technology Division 
Wireline Competition Bureau 
January 2013 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
This report is available for reference in the FCC’s Reference Information Center, Courtyard Level, 445 12th 
Street, SW, Washington, DC.  Copies may be purchased by contacting Best Copy and Printing, Inc., 445 
12th Street, SW, Room CY-B402, Washington, DC 20554, telephone (800) 378-3160, or via their website at 
www.bcpiweb.com.  The report can also be downloaded from the Wireline Competition Bureau Statistical 
Reports Internet site at www.fcc.gov/wcb/stats. 
 
 

 
 
 
 

Contents 
 
TEXT 

 
Introduction.............................................................................................................................................1 
Retail local telephone service .................................................................................................................1 
Service providers ....................................................................................................................................3 
Interconnected VoIP service ...................................................................................................................6 
Switched access lines ..............................................................................................................................9 
Wholesale relationships for switched access lines..................................................................................9 
Remainder of the report ........................................................................................................................11 
Technical Notes ....................................................................................................................................33 
Glossary ................................................................................................................................................35 
 
FIGURES
 
 
1.  Retail Local Telephone Service Connections, 2008 - 2011 .............................................................2 
2.  Wireline Retail Local Telephone Service Connections by Technology and  
 Customer 
Type .................................................................................................................................3 
3.  Wireline Retail Local Telephone Service Connections by Customer Type and 
 Regulatory 
Status .............................................................................................................................4 
4.  Wireline Retail Local Telephone Service Connections by Technology, Regulatory Status, 
 
and Customer Type ..........................................................................................................................5 
5.  Interconnected VoIP Subscribership by Reported Service Features ................................................7 
6.  Technology of Internet Access Connections in Interconnected VoIP Broadband Bundles .............8 
7.  Technology of Retail Switched Access Lines ..................................................................................9 
8.  Wholesale Relationships as Reported Respectively by CLECs and ILECs ...................................10 
 
TABLES
 
 
1.  Total End-User Switched Access Lines and VoIP Subscriptions ..................................................12 
2.  Total End-User Switched Access Lines and VoIP Subscriptions by Customer Type....................13 
3.  End-User Switched Access Lines and VoIP Subscriptions by Customer Type .............................14 
4.  End-User Switched Access Lines and VoIP Subscriptions Reported by Non-ILECs....................15 
5.  ILEC End-User (Retail) and Wholesale Switched Access Lines, VoIP Subscriptions, 
 and 
UNEs .......................................................................................................................................16 
6.  End-User Switched Access Lines and VoIP Subscriptions by Type of Technology 
 
for Non-ILEC Providers .................................................................................................................17 
7.  Percentage of Switched Access Lines Presubscribed for Long Distance Service ..........................18 
8.  Residential and Business Presubscribed Switched Access Lines...................................................19 
9.  Total End-User Switched Access Lines and VoIP Subscriptions by State ....................................20 
10.  Residential End-User Switched Access Lines and VoIP Subscriptions by State ...........................21 
U.S. Federal Communications Commission        Local Telephone Competition:  Status as of December 31, 2011     i 

 
 
 
 
11.  Business End-User Switched Access Lines and VoIP Subscriptions by State...............................22 
12. Non-ILEC Share of Total End-User Switched Access Lines and VoIP Subscriptions  
 by 
State ...........................................................................................................................................23 
13.  Non-ILEC Total End-User Switched Access Lines and VoIP Subscriptions by State ..................24 
14. ILEC Total End-User Switched Access Lines and VoIP Subscriptions by State  ..........................25 
15. Non-ILEC Methods of Providing Wireline Telephone Services by State  .....................................26 
16.  Percentage of End-User Switched Access Lines and VoIP Subscriptions Provided to 
 
Residential Customers by State ......................................................................................................27 
17.  Number of Reporting ILECs, Non-ILECs, and VoIP Providers by State ......................................28 
18. Mobile Telephone Facilities-based Carriers and Mobile Telephony Subscribers  .........................29 
19. Percentage of ZIP Codes with CLECs or Non-ILEC VoIP Providers............................................30 
20.  Percentage of Households in ZIP Codes with CLECs or Non-ILEC VoIP Providers ...................30 
21.  Percentage of ZIP Codes with CLECs or Non-ILEC VoIP Providers by State .............................31 
 
CHARTS 
 
1.  Total End-User Switched Access Lines and VoIP Subscriptions ..................................................12 
2.  Percent of Total Lines and VoIP Subscriptions that Serve Residential Customers........................13 
3.  VoIP Share of Total End-User Switched Access Lines and VoIP Subscriptions...........................14 
4.  Non-ILEC End-User Switched Access Lines and VoIP Subscriptions..........................................15 
5.  ILEC Total Lines and the Percent Provided to CLECs ..................................................................16 
6.  End-User Switched Access Lines and VoIP Subscriptions by Type of Technology 
 
for Non-ILEC Providers .................................................................................................................17 
7.  Percent Presubscribed Interstate Long Distance Lines for ILECs..................................................18 
 

MAP

 
 
Reporting Non-ILEC Interconnected VoIP Providers and CLECs 
by 5-Digit Geographical ZIP Code .......................................................................................................32 
 
 
 
 
 
 
 
 
 
 
 
U.S. Federal Communications Commission        Local Telephone Competition:  Status as of December 31, 2011     ii 

 

Local Telephone Competition:  Status as of December 31, 2011 

 
Introduction.  
The Commission has used FCC Form 477 to collect subscribership information from 
providers of local telephone service – the incumbent local exchange carriers (ILECs), competitive local 
exchange carriers (CLECs), and mobile telephony providers – for more than a decade.1  The Commission 
has required interconnected Voice over Internet Protocol (“interconnected VoIP”) service providers to 
report subscribership information since December 2008 because the use of VoIP technology is growing 
rapidly and it increasingly is used to provide local telephone service.2   
 
This report summarizes the information collected about telephone services as of December 31, 2011.  It 
demonstrates continued growth in subscribership to interconnected VoIP and mobile telephony services 
and continued decline in subscribership to traditional wired telephone services.3 
 

Retail local telephone service.

  Retail local telephone service customers are served by two wireline 
technologies – “end-user” switched access lines and interconnected VoIP “subscriptions” – and by 
mobile wireless subscriptions.     
 
•  In December 2011, there were 107 million end-user switched access lines in service, 37 million 
interconnected VoIP subscriptions, and 298 million mobile subscriptions in the United States, or 
442 million retail local telephone service connections in total.  See Figure 1.   
 
                                                      
See the Technical Notes and the Glossary that appear at the end of this report for more-detailed information about 
the Form 477 and the meaning of terms used in this report.  For an overview of program history for the telephone 
services data, see Local Telephone Competition:  Status as of December 31, 2008 (June 2010) at pp. 1-2, available 
at www.fcc.gov/wcb/iatd/comp.html.  Readers who are interested in historical trends in the data should note the 
changes in reporting requirements that were effective in 2008 and earlier, in 2005. 
2 The FCC’s rules (at 47 C.F.R. § 9.3) state:   
  An interconnected Voice over Internet Protocol (VoIP) service is a service that: 
  (1)  Enables real-time, two-way voice communications; 
  (2)  Requires a broadband connection from the user’s location; 
  (3)  Requires Internet protocol-compatible customer premises equipment (CPE); and 
  (4)  Permits users generally to receive calls that originate on the public switched telephone network and to terminate 
calls to the public switched telephone network.   
We note that the current interpretation of element (4) of the definition excludes the VoIP services that Skype offers 
in the United States, and subscribers to those services are not reported on Form 477.  Prior to the December 2008 
data, companies such as Vonage that solely provide interconnected VoIP service did not file Form 477.  Telephone 
companies and cable companies that provided local exchange telephone service were required to file Form 477 but 
were not required to report interconnected VoIP subscriptions.  However, some of these companies chose to include 
interconnected VoIP subscriptions in the number of retail (end-user) switched access lines that they reported.  
3 The presentation of mobile wireless telephone subscriber counts in this report does not constitute, or imply, 
Commission analysis of the extent to which wireline and mobile wireless telephone services are demand substitutes 
or complements in general or in any particular situation.  In the Form 477 program, commercial mobile radio service 
(CMRS) carriers who own or operate wireless networks report both their retail telephone service customers and the 
retail customers of mobile wireless telephone service resellers. 
U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     1

•  Over the three-year period presented in Figure 1, interconnected VoIP subscriptions increased at 
a compound annual growth rate of 19.0%, mobile telephony subscriptions increased at a 
compound annual growth rate of 4.5%, and retail switched access lines declined at about 8.8% a 
year.4      
  
 

Figure 1 

Retail Local Telephone Service Connections, 2008 - 2011 

(In Thousands) 
450,000
400,000
350,000
300,000
250,000
200,000
150,000
100,000
50,000
0
Dec 
Jun 
Dec 
Jun 
Dec 
Jun 
Dec 
2008
2009
2009
2010
2010
2011
2011
Mobile Telephony
261,284 265,332 274,283 278,918 285,118 290,318 298,293
Subscriptions
Interconnected VoIP
21,744
23,990
25,996
28,857
31,768
33,767
36,659
Subscriptions
Retail Switched Access       141,019 133,109 126,949 122,615 117,884 112,447 106,866
Lines
 
 
 
•  Of the 144 million wireline retail local telephone service connections (including both switched 
access lines and interconnected VoIP subscriptions) in December 2011, 83 million (or 58%) were 
residential connections and 61 million (or 42%) were business connections.5  See Figure 2.   
 
                                                      
4 The compound annual growth rate (CAGR) is a smoothed rate of growth calculated in three steps.  First, divide the 
ending (Dec 2011) value by the beginning (Dec 2008) value.  Second, raise the result of that division to a power 
equal to one divided by the number of years in the period (in this case, 3 years, so the power is 1/3).  Third, subtract 
the number one from the result of the second step.    
5 FCC Form 477 does not distinguish between residential and business subscribers to mobile telephony service.  The 
information that Form 477 collects about mobile broadband service is summarized elsewhere; see Internet Access 
Services:  Status as of December 31, 2011
, available at www.fcc.gov/wcb/iatd/comp.html.     
U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     2

•  Cross-classified by technology and customer type, the 144 million wireline retail local telephone 
service connections in December 2011 were:  36% residential switched access lines, 38% 
business switched access lines, 22% residential interconnected VoIP subscriptions, and 4% 
business interconnected VoIP subscriptions.  See Figure 2.   
 
 

Figure 2 

Wireline Retail Local Telephone Service Connections by Technology and  

Customer Type as of December 31, 2011 (In Thousands) 

  

Switched Access 

 Interconnected 
       Total 
  

Lines 

  VoIP 
  

Residential 

52,095 
30,906 
83,000 

Business 

54,772 
5,753 
60,525 
Total 
106,866 
36,659 
143,525 
 Figures may not add to totals due to rounding.   
 
 
 

Switched, 

VoIP, Business

Residential

4%
36%

Switched, 

Business

38%

VoIP, 

Residential

22%
 
 
 
 
 

Service providers.

  The Form 477 program – and this report – distinguishes ILEC operations from all 
other operations.   
 
•  Cross-classified by customer type (residential or business) and the service retailer’s regulatory 
status (ILEC or non-ILEC), the 144 million wireline retail local telephone service connections in 
December 2011 were: 37% ILEC residential service, 26% ILEC business service, 21% non-ILEC 
residential service, and 16% non-ILEC business service.  See Figure 3. 
 
 

U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     3

Figure 3 

Wireline Retail Local Telephone Service Connections by Customer Type and  

Regulatory Status as of December 31, 2011 (In Thousands) 

  
       Residential 
         Business 
     Total 

ILEC 

52,538 
36,909 
89,446 

Non-ILEC 

30,462 
23,616 
54,078 
Total 
83,000 
60,525 
143,525 
Figures may not add to totals due to rounding. 
 
 

ILEC, 

Non-ILEC, 

Residential

Business

37%
16%

ILEC, Business

Non-ILEC, 

26%

Residential

21%
 
 
 
 
 
 

•  Additionally cross-classified by technology, the 83 million wireline residential connections in 
December 2011 were:  58.3% ILEC switched access lines, 32.2% non-ILEC interconnected VoIP 
subscriptions, 4.5% non-ILEC switched access lines, and 5.0% ILEC interconnected VoIP 
subscriptions.  Similarly, the 61 million wireline business connections were:  60.1% ILEC 
switched access lines, 30.4% non-ILEC switched access lines, 8.6% non-ILEC interconnected 
VoIP subscriptions, and 0.9% ILEC interconnected VoIP subscriptions.  See Figure 4.  
U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     4

 

Figure 4 

Wireline Retail Local Telephone Service Connections by Technology, Regulatory Status,  

and Customer Type as of December 31, 2011 (In Thousands) 

Total 

Switched Access 

 Interconnected 
     Total 
  

Lines 

  VoIP 
  
ILEC 
84,745 
4,701 
89,446 
Non-ILEC 
22,121 
31,958 
54,078 
Total 
106,866 
36,659 
143,525 

Residential 

 
 
  
ILEC 
48,364 
4,174 
52,538 
Non-ILEC 
3,731 
26,732 
30,462 
Residential Total 
52,095 
30,906 
83,000 

Business 

 
 
  
ILEC 
36,382 
527 
36,909 
Non-ILEC 
18,390 
5,226 
23,616 
Business Total 
54,772 
5,753 
60,525 
Figures may not add to totals due to rounding. 
 
 
 
 

Residential

ILEC, Switched

58.3%

ILEC, VoIP

Non-ILEC, VoIP

5.0%
32.2%

Non-ILEC, 

Switched

4.5%
 
 

Business

ILEC, Switched

60.1%

Non-ILEC, VoIP

8.6%

ILEC, VoIP

Non-ILEC, 

0.9%

Switched

30.4%
 
 
U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     5

Interconnected VoIP service. 

 Form 477 identifies three types of information about retail 
interconnected VoIP service. 
 
•  First, interconnected VoIP service retailers distinguish between the interconnected VoIP 
subscriptions they sell to their broadband Internet access service customers (“broadband bundle” 
subscriptions, in this report) and all the other interconnected VoIP subscriptions that they sell 
(“standalone” subscriptions). 
 
•  Second, filers report whether or not interconnected VoIP subscriptions include, as a service 
feature, the capability to use the service over any broadband connection to which the customer 
has access, for example, at a hotel or vacation residence (“nomadic” functionality).   
 
•  Third, filers identify the different broadband technologies (for example, cable modem Internet 
access service) in the broadband bundle.   
 
The Form 477 data cross-classify the first two of these three sets of information.  See Figure 5.   
 
 
 
U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     6

Figure 5 

Interconnected VoIP Subscribership by Reported Service Features  

as of December 31, 2011 (In Thousands) 

Total 

        Broadband 
        Standalone 
         Total 
  
         Bundle 
        VoIP 
  
Nomadic 
659 
3,134 
3,793 
Not nomadic 
30,834 
2,031 
32,865 
Total 
31,493 
5,165 
36,659 

ILEC 

 
 
  
Nomadic 
23 

28 
Not nomadic 
4,672 

4,673 
ILEC Total 
4,695 

4,701 

Non-ILEC 

 
 
  
Nomadic 
637 
3,129 
3,766 
Not nomadic 
26,162 
2,030 
28,192 
Non-ILEC Total 
26,799 
5,159 
31,958 
Figures may not add to totals due to rounding.   
 
 

ILEC

Bundle, Not 

nomadic

Standalone, 

99.4%

Nomadic

0.1%

Bundle, Nomadic

Standalone, Not 

0.5%
nomadic
<0.05%

 
 

Non-ILEC

Bundle, Not 

nomadic
81.9%

Standalone,

Nomadic

9.8%

Standalone, Not 

Bundle, Nomadic

nomadic
2.0%
6.4%
 
 
U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     7

Form 477 collects the third type of information about retail interconnected VoIP service – the technology 
of the Internet access connection – for broadband bundles but not for standalone interconnected VoIP.  
See Figure 6.6    
 

Figure 6 

Technology of Internet Access Connections in Interconnected VoIP 

Broadband Bundles as of December 31, 2011 (In Thousands) 

Technology 

          ILEC 
         Non-ILEC 
        Total 
DSL or Other Wireline 
2,745 
2,334 
5,079 
FTTP 
1,947 
243 
2,190 
Cable Modem 

23,904 
23,906 
Terrestrial Fixed Wireless 

47 
47 
Other 

272 
272 
Total 
4,695 
26,799 
31,493 
# = Rounds to zero.  Figures may not add to totals due to rounding. 
 
 

ILEC

DSL or Other 

Wireline

58.5%

Terrestrial Fixed 

Cable Modem

FTTP

Wireless

0.1%
41.5%
<0.05%
 

Non-ILEC

Cable Modem

89.2%

FTTP

0.9%

DSL or Other 

Wireline

Other

Terrestrial Fixed 

8.7%
1.0%

Wireless

0.2%
                                                      
Internet Access Services:  Status as of December 31, 2011 discusses types of Internet access connections in greater 
detail.  The report is available at www.fcc.gov/wcb/iatd/comp.html.            
U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     8

Switched access lines.

  ILECs as a group predominantly deliver retail switched access lines over 
copper local loops.  This appears also to be the case for those non-ILECs who report retail switched 
access lines.  See Figure 7.        
 

Figure 7 

Technology of Retail Switched Access Lines 

as of December 31, 2011 (In Thousands)  

Technology 

            ILEC 
      Non-ILEC 
          Total 
FTTP 
5,500 
1,928 
7,428 
Coaxial Cable 
176 
1,938 
2,115 
Terrestrial Fixed Wireless 

53 
55 
Copper Local Loop 
79,066 
18,202 
97,268 
Total 
84,745 
22,121 
106,866 
Figures may not add to totals due to rounding. 
 
 
 
 

ILEC

Copper Local Loop

93.3%

Coaxial Cable

0.2%

FTTP

6.5%
 
 

Non-ILEC

Terrestrial Fixed 

Wireless

Copper Local Loop

0.2%
82.3%

Coaxial Cable

8.8%

FTTP

8.7%
 
 
Wholesale relationships for switched access lines. 
 ILECs typically own the communications facilities 
over which they provide retail services.  By contrast, CLECs use a range of methods:  equipping ILEC 
UNE loops (“UNE-L”) as CLEC switched access lines,reselling services (for example, reselling ILEC 
                                                      
7 CLECs (as opposed to non-ILECs more generally) have certain regulatory rights to obtain ILEC local loops at cost-
based UNE rates, which the CLEC may use to provide retail switched access lines or retail broadband Internet access 
connections.  See C.F.R. § 51.307.   
 
U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     9

switched access lines obtained at wholesale rates or reselling ILEC lines obtained under commercial 
agreements that replaced the UNE-Platform (“UNE-P”)), equipping leased ILEC special access circuits 
as switched access lines, and equipping local loops that the CLEC owns.   
 
•  CLECs reported using several methods to provide their 22 million retail switched access lines in 
December 2011.  They reported providing 38% of lines (or 8.4 million lines) by reselling ILEC 
wholesale or retail services.  They reported providing 31% of lines (or 6.8 million lines) over 
ILEC facilities leased at regulated, cost-based rates (that is, as unbundled network elements, or 
UNEs).  And they provided the remaining 31% of lines (or 6.9 million lines) over local loops that 
they owned.  However, the information about wholesale relationships differs as reported by 
CLECs and by ILECs, as discussed in Figure 8.   
 

Figure 8 

Wholesale Relationships as Reported Respectively by CLECs and ILECs  

as of December 31, 2011 (In Thousands) 
  

CLEC 

ILEC 

          Difference 

Retail Switched 

Wholesale Switched 

Access Lines 

Access Lines and 

  
provisioned over 

UNEs provided to 

  

ILEC Services      

CLECs         

(reported by CLECs) 
(reported by ILECs) 

Resold ILEC services1 

8,370 
4,366 
4,004  

UNE-P2 

948 
68 
880  

UNE-L3 

5,864 
3,028 
2,835  
Total ILEC UNEs 
6,812 
3,097 
3,715  
Total ILEC services 
15,181 
7,463 
7,719  
  
 
 
  
Figures may not add to totals due to rounding. 
  
  
1 Resold ILEC services include switched access lines made available to CLECs at wholesale rates, resold Centrex, 
Integrated Services Digital Network (ISDN), or other ILEC services, ILEC special access circuits channelized to 
provide CLEC retail switched access lines, and ILEC switched access lines provided to CLECs under commercial 
agreements that replaced UNE-P.  (See note 2, below.)  Filers are instructed to count the number of voice-grade 
channels the retail customer purchased, not the theoretical capacity of the circuit over which the service was delivered.  
ILECs generally do not know (and do not report) which ILEC leased special access circuits or other high-capacity 
circuits are being used to provide CLEC retail switched access lines (which the CLECs do report). 
2 UNE-P was the combination of ILEC loop UNE, switching UNE, and transport UNE.  The Commission directed 
CLECs to migrate their retail customers served by UNE-P to an alternative arrangement within 12 months of the 
effective data of the Triennial Review Remand Order, that is, by March 11, 2006.  See C.F.R. § 51.319(d)(2)(ii). 
3 ILECs report the number of UNE-L they provide to CLECs but do not convert any high-capacity UNE-L, such as 
DS1 UNE loops, into voice-grade equivalents.  By contrast, CLECs report the number of switched access lines their 
retail customers purchase which the CLEC provisioned over UNE-L obtained from ILECs.  Note, however, that a 
CLEC might use UNE-L only to provide broadband Internet access connections. 
 
 
 

    
 
U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     10

Remainder of the report.

  The remainder of the report consists of tables and charts that update and 
expand data presented in earlier reports in this series.  We present national data first, followed by state-
specific data and, finally, summary statistics of service-provider presence in individual ZIP Codes.8   
 
* * * * 
We invite users of this information to provide suggestions for improved analysis of data presented in this 
report by using the attached customer response form or by sending comments to IATDreports@fcc.gov 
for subject:  December 2011 local telephone data.  We encourage users of this information to provide 
suggestions for improved data collection by participating in any formal proceedings undertaken by the 
Commission to solicit comments for improvement of FCC Form 477.  
                                                      
8 The appropriate interpretation of the ZIP Code-based information is discussed in the Technical Notes at the end of 
the report.  
U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     11

Table 1

Total End-User Switched Access Lines and VoIP Subscriptions1

(In Thousands)

Provided by

Date

Total

Non-ILEC Share

ILEC

Non-ILEC

Jun 2006
142,293
29,896
172,189
17.4
Dec 2006
138,834
28,626
167,460
17.1
Jun 2007
134,640
28,729
163,369
17.6
Dec 2007
129,693
28,725
158,418
18.1
Jun 2008
124,606
30,049
154,655
19.4
Dec 2008
118,496
44,267
162,763
27.2
Jun 2009
112,748
44,351
157,098
28.2
Dec 2009
107,018
45,927
152,945
30.0
Jun 2010
102,395
49,077
151,472
32.4
Dec 2010
97,497
52,155
149,652
34.9
Jun 2011
93,394
52,820
146,214
36.1
Dec 2011
89,446
54,078
143,525
37.7
Some previously published data have been revised.
1 Mandatory reporting by interconnected VoIP service providers started in December 2008.  Previously, individual ILECs and CLECs included 
VoIP subscribers in reported switched access lines to a varying and largely unknown degree.  Interconnected VoIP is distinguished from VoIP 
service more generally by permitting users to receive calls that originate on the public switched telephone network and  to terminate calls to the 
public switched telephone network.   See  47 C.F.R. § 9.3.  Form 477 counts both switched access lines and interconnected VoIP subscriptions 
as the maximum number of calls that may be active, simultaneously, from the end user’s location under the purchased service plan.   

Chart 1

Total End-User Switched Access Lines and VoIP Subscriptions

(In Millions)
 
180
160
140
120
100
80
60
40
20
0
Jun 2006
Dec 2006
Jun 2007
Dec 2007
Jun 2008
Dec 2008
Jun 2009
Dec 2009
Jun 2010
Dec 2010
Jun 2011
Dec 2011
Non-ILEC
29.9
28.6
28.7
28.7
30.0
44.3
44.4
45.9
49.1
52.2
52.8
54.1
ILEC
142.3
138.8
134.6
129.7
124.6
118.5
112.7
107.0
102.4
97.5
93.4
89.4

ILEC

Non-ILEC

U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     12

Table 2

Total End-User Switched Access Lines and VoIP Subscriptions by Customer Type1

(In Thousands)

Reporting ILECs

Reporting Non-ILECs

Date

Business 

Residential % 

Residential

Business 

% Residential

Residential 

Jun 2006
92,453
49,840
65.0
12,474   
17,422
41.7
Dec 2006
89,167
49,667
64.2
12,211   
16,415
42.7
Jun 2007
85,633
49,007
63.6
12,117   
16,612
42.2
Dec 2007
81,798
47,894
63.1
12,051   
16,675
42.0
Jun 2008
77,457
47,149
62.2
12,396   
17,654
41.3
Dec 2008
72,786
45,711
61.4
25,049   
19,218
56.6
Jun 2009
68,581
44,166
60.8
24,769   
19,582
55.8
Dec 2009
64,613
42,405
60.4
26,793   
19,134
58.3
Jun 2010
61,579
40,816
60.1
27,899   
21,178
56.8
Dec 2010
58,194
39,303
59.7
28,851   
23,304
55.3
Jun 2011
55,365
38,029
59.3
29,272   
23,548
55.4
Dec 2011
52,538
36,909
58.7
30,462   
23,616
56.3
Some previously published data have been revised.
1 The December 2008 data are the first for which comprehensive reporting of interconnected VoIP subscribers was required.  See 
footnote 1, Table 1.   

Chart 2

Percent of Total Lines and VoIP Subscriptions that Serve Residential Customers 1

70%
60%
50%
40%
30%
20%
10%
0%
Jun 2006
Dec 2006
Jun 2007
Dec 2007
Jun 2008
Dec 2008
Jun 2009
Dec 2009
Jun 2010
Dec 2010
Jun 2011
Dec 2011
ILECs
65.0%
64.2%
63.6%
63.1%
62.2%
61.4%
60.8%
60.4%
60.1%
59.7%
59.3%
58.7%
Non-ILECs
41.7%
42.7%
42.2%
42.0%
41.3%
56.6%
55.8%
58.3%
56.8%
55.3%
55.4%
56.3%

ILECs

Non-ILECs

U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     13

Table 3

 End-User Switched Access Lines and VoIP Subscriptions by Customer Type
(In Thousands)

End-User Switched Access Lines

VoIP Subscriptions

Total

Date

Residential

Business

Total

Residential

Business

Total

Residential

Business

Total

Dec 2008
78,180
62,839
141,019
19,655
2,090  
21,744
97,835
64,929  
  162,763
Jun 2009
73,093
60,015
133,109
20,257
3,733  
23,990
93,350
63,748  
  157,098
Dec 2009
68,614
58,335
126,949
22,793
3,204  
25,996
91,406
61,539  
  152,945
Jun 2010
64,463
58,152
122,615
25,015
3,842  
28,857
89,478
61,994  
  151,472
Dec 2010
60,010
57,874
117,884
27,036
4,733  
31,768
87,045
62,607  
  149,652
Jun 2011
56,019
56,428
112,447
28,617
5,150  
33,767
84,637
61,577
146,214
Dec 2011
52,095
54,772
106,866
30,906
5,753  
36,659
83,000
60,525
143,525
Some previously published data have been revised.  Figures may not sum to totals due to rounding.

Chart 3

VoIP Share of Total End-User Switched Access Lines and VoIP Subscriptions

40%
35%
30%
25%
20%
15%
10%
5%
0%
Dec 2008
Jun 2009
Dec 2009
Jun 2010
Dec 2010
Jun 2011
Dec 2011
Residential
20.1%
21.7%
24.9%
28.0%
31.1%
33.8%
37.2%
Business
3.2%
5.9%
5.2%
6.2%
7.6%
8.4%
9.5%
Total
13.4%
15.3%
17.0%
19.1%
21.2%
23.1%
25.5%
Residential
Business
Total
U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     14

Table 4

End-User Switched Access Lines and VoIP Subscriptions Reported by Non-ILECs1

(Lines and Subscriptions in Thousands)

End-User Switched Access 

Lines

Percent

End-User 

Acquired from 

Reporting 

Switched 

other LECs

CLEC-

Date

Non-

Access Lines 

VoIP

owned 

ILECs

and VoIP 

CLEC-

Resold 

Resold 

ILEC 

local 

ILEC 

Subscriptions

owned 

LEC 

LEC 

VoIP

UNEs 2

loops 3

UNEs

local 
service
service
loops
Jun 2006
400     
29,896      
6,548  
12,547  
10,802  
-
21.9   
42.0   
36.1   
-
Dec 2006
397     
28,626      
5,819  
11,663  
11,144  
-
20.3   
40.7   
38.9   
-
Jun 2007
406     
28,729      
6,193  
11,511  
11,025  
-
21.6   
40.1   
38.4   
-
Dec 2007
443     
28,725      
6,430  
10,582  
11,713  
-
22.4   
36.8   
40.8   
-
Jun 2008
469     
30,049      
6,073  
10,884  
13,093  
-
20.2   
36.2   
43.6   
-
Dec 2008
705     
44,267      
7,083  
9,612  
6,359  
21,216
16.0   
21.7   
14.4    47.9     
Jun 2009
720     
44,351      
6,799  
8,516  
6,005  
23,032
15.3   
19.2   
13.5    51.9     
Dec 2009
758     
45,927      
7,100  
8,029  
5,993  
24,802
15.5   
17.5   
13.0    54.0     
Jun 2010
787     
49,077      
8,249  
7,701  
6,231  
26,895
16.8   
15.7   
12.7    54.8     
Dec 2010
809     
52,155      
8,634  
7,313  
7,294  
28,912
16.6   
14.0   
14.0    55.4     
Jun 2011
834     
52,820      
8,492  
6,950  
7,242  
30,136
16.1   
13.2   
13.7    57.1     
Dec 2011
869     
54,078      
8,370  
6,812  
6,933  
31,958
15.5   
12.6   
12.8    59.1     
Some previously published data have been revised.  Figures may not sum to totals due to rounding.  
1  See footnote 1, Table 1.
2  Includes unbundled network element (UNE) loops leased from an unaffiliated ILEC on a stand-alone basis and also UNE loops leased 
in combination with UNE switching or any other unbundled network element.
3  Lines provided over CLEC-owned "last-mile" facilities.
 

Chart 4

Non-ILEC End-User Switched Access Lines and VoIP Subscriptions as of December 31, 2011

Resold LEC service

15.5%

ILEC UNEs

12.6%

VoIP

59.1%

CLEC-owned local 

loops
12.8%
U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     15

Table 5

 ILEC End-User (Retail) and Wholesale Switched Access Lines, VoIP Subscriptions, and UNEs1
(Lines, Subscriptions, and UNEs in Thousands)

Switched Access Lines and UNEs Provided to CLECs

End-User 

ILEC 

Reporting 

UNEs

Total 

Switched 

% of 

Date

Total 

VoIP

Resold 

UNEs & 

ILECs2

Access 

With 

Total 

Total 

Lines3

Without 

Lines

Resold 

Lines

Switching

UNEs

Lines

Switching4

Lines

Jun 2006
805
156,872
142,293
-
1,723  
4,413
8,443
12,856  
  14,579
9.3
Dec 2006
814
151,958
138,834
-
1,613  
4,408
7,103
11,511  
  13,124
8.6
Jun 2007
816
146,672
134,640
-
1,517  
4,285
6,230
10,515  
  12,032
8.2
Dec 2007
805
140,808
129,693
-
1,460  
4,122
5,534
9,655  
  11,115
7.9
Jun 2008
800
134,846
124,606
-
1,473  
3,827
4,941
8,768  
  10,241
7.6
Dec 2008
777
128,288
117,968
529
3,209  
3,844
2,740
6,583  
  9,792
7.6
Jun 2009
777
121,879
111,790
958
3,008  
3,580
2,543
6,123  
  9,131
7.5
Dec 2009
766
116,070
105,824
1,194
2,988  
3,668
2,396
6,063  
  9,051
7.8
Jun 2010
763
110,798
100,433
1,962
5,023  
3,254
127
3,381  
  8,403
7.6
Dec 2010
754
105,386
94,641
2,856
4,712  
3,124
53
3,177  
  7,889
7.5
Jun 2011
756
101,056
89,763
3,631
4,578  
3,081
4
3,085  
  7,662
7.6
Dec 2011
759
96,909
84,745
4,701
4,366  
3,028
68
3,097  
  7,463
7.7
Some previously published data have been revised.
1 See footnote 1, Table 1.
2 Fewer ILECs were counted after mid-year 2007 primarily because FCC staff identified additional common-control relationships.
3 Sum of ILEC-reported end-user (retail) switched access lines, ILEC interconnected VoIP subscriptions, and ILEC wholesale switched 
access lines and UNEs provided to CLECs.  
4 ILEC loops provided with ILEC switching, including the combination of ILEC loop UNE, switching UNE, and transport UNE, 
collectively referred to as the UNE-Platform ("UNE-P").  In the Triennial Review Remand Order,  which was adopted on December 15, 
2004, the Commission directed CLECs to migrate their retail customers served by these methods to alternative arrangements by March 11, 
2006, i.e., within 12 months of the date the order went into effect.  See  C.F.R. § 51.319(d)(2)(ii).

Chart 5

ILEC Total (Retail and Wholesale) Lines and the Percent Provided to CLECs for Resale

180,000
14.0%
160,000
12.0%
140,000
10.0%
120,000
100,000
8.0%
80,000
6.0%
60,000
4.0%
40,000
2.0%
20,000
0
0.0%

Jun

Dec

Jun

Dec

Jun

Dec

Jun

Dec

Jun

Dec

Jun

Dec

2006
2006
2007
2007
2008
2008
2009
2009
2010
2010
2011
2011

ILEC Total Lines

Percent Provided to CLECs

U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     16

Table 6

End-User Switched Access Lines and VoIP Subscriptions

 by Type of Technology for Non-ILEC Providers1
(In Thousands)

Percent Coaxial 

Date

Coaxial Cable2

Other Technology

Total

Cable

Jun 2006
6,070             
23,826            
29,896            
20.3
Dec 2006
6,751             
21,875            
28,626            
23.6
Jun 2007
7,730             
21,000            
28,729            
26.9
Dec 2007
8,385             
20,340            
28,725            
29.2
Jun 2008
9,352             
20,697            
30,049            
31.1
Dec 2008
20,108             
24,158            
44,267            
45.4
Jun 2009
21,547             
22,804            
44,351            
48.6
Dec 2009
23,171             
22,756            
45,927            
50.5
Jun 2010
24,339             
24,738            
49,077            
49.6
Dec 2010
25,877             
26,278            
52,155            
49.6
Jun 2011
26,645             
26,175            
52,820            
50.4
Dec 2011
27,770             
26,309            
54,078            
51.4
Some previously published data have been revised.
1 See footnote 1, Table 1.
2 Reported end-user switched access lines and interconnected VoIP connections that terminate on coaxial cable at the end user's 
premises.  Starting, systematically, with the December 2008 data, interconnected VoIP service providers report subscriptions they sold 
in a bundle with cable modem Internet access service.  For December 2008 and later dates, FCC staff used other Form 477 data to 
estimate the number of standalone VoIP subscriptions that terminated on coaxial cable at the end user's premises.    

Chart 6

End-User Switched Access Lines and VoIP Subscriptions

by Type of Technology for Non-ILEC Providers
(In Thousands)
30,000
25,000
20,000
15,000
10,000
5,000
0

Jun 2006 Dec 2006 Jun 2007 Dec 2007 Jun 2008 Dec 2008 Jun 2009 Dec 2009 Jun 2010 Dec 2010 Jun 2011 Dec 2011

Coaxial Cable

Other Technology

U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     17

Table 7

Percentage of Switched Access Lines Presubscribed for Long Distance Service

ILEC

CLEC

Total

Residential

Jun 2007
65   
86   
68   
Dec 2007
65   
87   
68   
Jun 2008
66   
88   
69   
Dec 2008
68   
80   
69   
Jun 2009
69   
80   
70   
Dec 2009
70   
76   
71   
Jun 2010
70   
76   
71   
Dec 2010
69   
77   
69   
Jun 2011
69   
78   
70   
Dec 2011
68   
74   
69   

Business

Jun 2007
48   
72   
54   
Dec 2007
49   
70   
54   
Jun 2008
49   
72   
55   
Dec 2008
44   
70   
51   
Jun 2009
43   
72   
51   
Dec 2009
43   
71   
51   
Jun 2010
44   
73   
53   
Dec 2010
50   
76   
59   
Jun 2011
52   
80   
62   
Dec 2011
52   
75   
59   

Total

Jun 2007
59   
78   
62   
Dec 2007
59   
77   
63   
Jun 2008
59   
79   
63   
Dec 2008
59   
73   
61   
Jun 2009
59   
74   
61   
Dec 2009
60   
72   
62   
Jun 2010
60   
74   
62   
Dec 2010
61   
76   
64   
Jun 2011
62   
80   
66   
Dec 2011
61   
75   
64   
Some previously published data for December 2010 have been revised.

Chart 7

Percent Presubscribed Interstate Long Distance Lines for ILECs

80%
70%
60%
50%
40%
30%
20%
10%
0%

Jun

Dec

Jun

Dec

Jun

Dec

Jun

Dec

Jun

Dec

2007
2007
2008
2008
2009
2009
2010
2010
2011
2011

Residential

Business

U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     18

Table 8

Residential and Business Presubscribed Switched Access Lines

(In Thousands)
 

December 31, 2011

ILEC

CLEC

Total

Residential

  Presubscribed
32,928
2,775
35,702
  Not Presubscribed
15,436
956
16,392
  All Lines
48,364
3,731
52,094
  Percent Presubscribed
68%
74%
69%
 

Business

  Presubscribed
18,840
13,726
32,566
  Not Presubscribed
17,541
4,664
22,205
  All Lines
36,382
18,390
54,772
  Percent Presubscribed
52%
75%
59%

Total

  Presubscribed
51,768
16,501
68,269
  Not Presubscribed
32,977
5,620
38,597
  All Lines
84,745
22,121
106,866
  Percent Presubscribed
61%
75%
64%
 

June 30, 2011

ILEC Total

CLEC

Total

Residential

  Presubscribed
36,167
3,005
39,173
  Not Presubscribed
15,980
866
16,846
  All Lines
52,148
3,871
56,019
  Percent Presubscribed
69%
78%
70%
 

Business

  Presubscribed
19,668
15,074
34,741
  Not Presubscribed
17,948
3,739
21,687
  All Lines
37,615
18,813
56,428
  Percent Presubscribed
52%
80%
62%

Total

  Presubscribed
55,835
18,079
73,914
  Not Presubscribed
33,928
4,605
38,533
  All Lines
89,763
22,684
112,447
  Percent Presubscribed
62%
80%
66%
Some previously published data have been revised.  Figures may not sum to totals due to rounding.  
U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     19

Table 9

Total End-User Switched Access Lines and VoIP Subscriptions by State as of December 31, 2011

(In Thousands)

ILECs

Non-ILECs

VoIP purchased as

VoIP purchased as

Non-ILEC 

State

Switched 

Switched 

Total 

Bundled 

Bundled 

% of Total

Access 

Total

Access 

Total

Stand-

Stand-

Lines

with 
with 
alone

Lines

alone

Internet

Internet

Alabama
1,278
0
44
1,322
327
75
232
634
1,957
32
Alaska
247
0
0
247
*
1
*
*
*
*
American Samoa
9
0
0
9
0
0
0
0
9
0
Arizona
1,342
2
1
1,345
630
111
488
1,228
2,573
48
Arkansas
763
0
26
789
185
23
123
331
1,120
30
California
11,522
#
675
12,197
2,195
640
2,847
5,683
17,879
32
Colorado
1,329
0
#
1,329
363
95
510
967
2,296
42
Connecticut
1,063
#
101
1,165
201
66
532
799
1,964
41
Delaware
266
0
31
297
61
*
*
179
476
38
District of Columbia
616
0
11
627
242
22
79
343
969
35
Florida
4,858
#
401
5,259
1,434
487
1,924
3,846
9,105
42
Georgia
2,528
#
131
2,659
718
185
603
1,506
4,166
36
Guam
42
0
0
42
*
*
*
*
*
*
Hawaii
417
#
2
419
43
8
96
147
567
26
Idaho
404
0
0
404
73
12
64
150
554
27
Illinois
3,615
0
237
3,852
631
276
1,015
1,923
5,775
33
Indiana
1,801
#
93
1,894
244
96
410
750
2,644
28
Iowa
881
#
#
882
177
138
48
363
1,244
29
Kansas
670
#
31
700
208
34
198
441
1,141
39
Kentucky
1,182
#
14
1,196
232
34
370
636
1,832
35
Louisiana
1,213
0
42
1,255
280
57
302
639
1,894
34
Maine
407
0
#
407
141
13
140
293
700
42
Maryland
1,879
#
249
2,128
449
122
453
1,024
3,152
32
Massachusetts
1,741
#
184
1,926
1,088
155
925
2,168
4,093
53
Michigan
2,334
0
179
2,513
432
194
974
1,601
4,114
39
Minnesota
1,467
0
1
1,468
482
103
534
1,119
2,587
43
Mississippi
735
0
17
752
100
27
105
233
985
24
Missouri
1,752
0
113
1,866
250
79
283
612
2,478
25
Montana
302
0
#
302
42
9
86
137
439
31
Nebraska
474
0
#
474
212
20
110
342
816
42
Nevada
679
0
13
691
131
61
301
493
1,184
42
New Hampshire
312
0
#
312
128
40
227
396
708
56
New Jersey
2,399
#
301
2,700
929
186
1,461
2,576
5,276
49
New Mexico
569
0
0
569
65
19
93
176
745
24
New York
4,717
#
382
5,099
1,867
241
3,106
5,213
10,311
51
North Carolina
2,634
2
57
2,693
661
120
807
1,589
4,281
37
North Dakota
206
0
0
206
81
3
40
124
329
38
Northern Mariana Isl.
15
0
0
15
0
0
0
0
15
0
Ohio
3,047
#
127
3,174
530
98
965
1,593
4,767
33
Oklahoma
911
0
28
939
289
48
280
617
1,556
40
Oregon
895
#
#
895
239
61
358
659
1,554
42
Pennsylvania
3,818
#
236
4,055
1,427
249
1,110
2,786
6,841
41
Puerto Rico
655
0
0
655
*
*
103
224
879
25
Rhode Island
215
0
36
252
254
*
*
360
611
59
South Carolina
1,239
0
46
1,284
301
61
278
640
1,925
33
South Dakota
205
0
#
205
136
5
67
209
413
50
Tennessee
1,612
0
70
1,681
529
86
469
1,085
2,766
39
Texas
6,214
#
511
6,725
1,055
300
1,230
2,584
9,309
28
Utah
554
1
#
555
168
38
221
426
981
43
Vermont
246
0
#
246
41
13
67
121
367
33
Virgin Islands
53
#
#
53
0
*
0
*
*
*
Virginia
2,406
#
227
2,633
796
164
567
1,527
4,160
37
Washington
1,621
#
1
1,621
373
128
756
1,257
2,878
44
West Virginia
589
#
1
589
113
16
151
280
869
32
Wisconsin
1,640
0
75
1,715
307
67
450
824
2,539
32
Wyoming
159
0
#
160
17
6
56
78
238
33
Nationwide
84,745
6
4,695
89,446
22,121
5,159
26,799
54,078
143,525
38
# = Rounds to zero.  * = Data withheld to maintain firm confidentiality.
U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     20

Table 10

Residential End-User Switched Access Lines and VoIP Subscriptions by State as of December 31, 2011

(In Thousands)

ILECs

Non-ILECs

VoIP purchased as

VoIP purchased as

Non-ILEC 

State

Switched 

Switched 

Total 

Bundled 

Bundled 

% of Total

Access 

Stand-

Total

Access 

Stand-

Total

Lines

with 
with 
alone

Lines

alone

Internet

Internet

Alabama
813
0
41
855
88
68
197
353
1,208
29
Alaska
121
0
0
121
*
1
*
*
*
*
American Samoa
5
0
0
5
0
0
0
0
5
0
Arizona
784
0
0
784
311
82
334
727
1,511
48
Arkansas
467
0
24
491
85
18
97
199
691
29
California
6,111
#
573
6,685
505
467
2,147
3,119
9,803
32
Colorado
806
0
0
806
13
79
423
515
1,321
39
Connecticut
574
#
93
666
43
54
478
575
1,241
46
Delaware
142
0
29
171
5
*
*
117
288
41
District of Columbia
109
0
6
115
12
12
38
62
177
35
Florida
2,812
#
365
3,177
61
398
1,664
2,123
5,300
40
Georgia
1,430
#
115
1,544
103
157
502
762
2,307
33
Guam
24
0
0
24
*
*
*
*
*
*
Hawaii
225
0
0
225
#
6
80
86
311
28
Idaho
250
0
0
250
19
9
49
78
328
24
Illinois
1,856
0
207
2,063
71
238
876
1,186
3,249
37
Indiana
1,038
0
86
1,124
67
76
370
513
1,637
31
Iowa
568
0
#
568
70
126
11
207
775
27
Kansas
376
#
27
403
87
24
143
254
657
39
Kentucky
732
#
12
744
72
23
260
355
1,099
32
Louisiana
704
0
37
741
90
47
238
376
1,117
34
Maine
295
0
0
295
10
11
128
148
444
33
Maryland
947
#
237
1,184
64
98
379
541
1,726
31
Massachusetts
904
#
172
1,076
53
132
894
1,078
2,154
50
Michigan
1,210
0
157
1,367
99
174
915
1,188
2,555
46
Minnesota
996
0
#
996
94
93
405
592
1,588
37
Mississippi
437
0
15
452
29
24
98
151
603
25
Missouri
1,072
0
105
1,176
31
67
224
322
1,498
21
Montana
190
0
#
190
13
6
65
84
274
31
Nebraska
265
0
0
265
98
15
72
185
450
41
Nevada
389
0
12
401
3
48
239
290
690
42
New Hampshire
205
0
0
205
3
35
221
259
464
56
New Jersey
1,236
#
272
1,507
70
156
1,280
1,507
3,014
50
New Mexico
367
0
0
367
7
15
70
93
460
20
New York
2,572
#
343
2,915
193
168
2,625
2,986
5,901
51
North Carolina
1,606
2
48
1,656
42
99
726
867
2,522
34
North Dakota
136
0
0
136
43
2
7
52
189
28
Northern Mariana Isl.
7
0
0
7
0
0
0
0
7
0
Ohio
1,847
#
110
1,956
78
72
860
1,011
2,967
34
Oklahoma
538
0
27
565
158
33
211
402
967
42
Oregon
592
0
0
592
19
50
323
393
985
40
Pennsylvania
2,406
#
218
2,623
122
210
1,043
1,375
3,998
34
Puerto Rico
475
0
0
475
*
*
86
96
571
17
Rhode Island
129
0
36
164
83
*
*
161
325
49
South Carolina
792
0
39
830
67
43
239
348
1,178
30
South Dakota
127
0
#
127
78
5
62
145
272
53
Tennessee
1,014
0
60
1,074
71
75
399
545
1,619
34
Texas
3,357
#
448
3,805
117
226
1,022
1,364
5,169
26
Utah
331
0
0
331
20
28
162
210
542
39
Vermont
167
0
0
167
2
11
65
78
245
32
Virgin Islands
33
#
#
33
0
*
0
*
*
*
Virginia
1,338
#
194
1,532
170
128
402
701
2,233
31
Washington
1,036
#
#
1,036
41
109
696
847
1,883
45
West Virginia
395
#
1
396
11
14
141
165
561
29
Wisconsin
931
0
64
995
55
58
412
524
1,519
34
Wyoming
79
0
#
79
4
5
43
51
130
39
Nationwide
48,364
3
4,171
52,538
3,731
4,145
22,587
30,462
83,000
37
# = Rounds to zero.  * = Data withheld to maintain firm confidentiality.
U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     21

Table 11

Business End-User Switched Access Lines and VoIP Subscriptions by State as of December 31, 2011

(In Thousands)

ILECs

Non-ILECs

VoIP purchased as

VoIP purchased as

Non-ILEC 

State

Switched 

Switched 

Total 

Bundled 

Bundled 

% of Total

Access 

Stand-

Total

Access 

Stand-

Total

Lines

with 
with 
alone

Lines

alone

Internet

Internet

Alabama
465
0
3
468
239
7
35
281
749
38%
Alaska
126
0
0
126
*
#
*
*
*
*  
American Samoa
5
0
0
5
0
0
0
0
5
 
 
0
Arizona
557
2
1
560
319
29
154
501
1,062
47  
Arkansas
296
0
2
297
101
5
26
132
429
31  
California
5,411
0
101
5,512
1,691
173
701
2,564
8,076
32  
Colorado
523
0
#
523
350
16
86
452
975
46  
Connecticut
490
0
9
498
157
12
55
225
723
31  
Delaware
123
0
2
126
57
*
*
63
189
33  
District of Columbia
507
0
5
512
230
9
41
280
792
35  
Florida
2,046
0
36
2,082
1,374
89
260
1,723
3,804
45  
Georgia
1,098
0
17
1,115
616
27
101
744
1,859
40  
Guam
19
0
0
19
*
0
*
*
*
*  
Hawaii
192
#
2
195
43
2
16
61
256
24  
Idaho
153
0
0
153
54
4
15
72
225
32  
Illinois
1,759
0
30
1,789
560
38
139
737
2,526
29  
Indiana
764
#
7
770
177
21
40
237
1,007
24  
Iowa
313
#
#
313
107
12
37
156
469
33  
Kansas
294
0
3
297
122
10
55
186
484
39  
Kentucky
450
#
2
452
160
11
110
281
733
38  
Louisiana
509
0
4
514
190
9
63
263
776
34  
Maine
112
0
#
112
131
3
12
145
257
56  
Maryland
932
0
12
944
385
24
73
482
1,426
34  
Massachusetts
837
0
12
849
1,035
23
31
1,090
1,939
56  
Michigan
1,124
0
22
1,146
334
20
60
413
1,559
26  
Minnesota
471
0
1
472
388
10
129
526
999
53  
Mississippi
298
0
2
301
71
3
8
82
382
21  
Missouri
681
0
8
689
219
13
59
291
980
30  
Montana
112
0
0
112
30
3
21
53
165
32  
Nebraska
209
0
#
209
114
6
38
157
366
43  
Nevada
290
0
1
291
128
14
62
203
494
41  
New Hampshire
107
0
#
107
125
6
6
136
243
56  
New Jersey
1,163
0
30
1,193
858
31
180
1,069
2,262
47  
New Mexico
202
0
0
202
58
3
22
83
285
29  
New York
2,145
0
39
2,184
1,674
72
481
2,227
4,411
50  
North Carolina
1,029
0
8
1,037
620
21
81
722
1,759
41  
North Dakota
69
0
0
69
38
#
32
71
141
51  
Northern Mariana Isl.
8
0
0
8
0
0
0
0
8
 
 
0
Ohio
1,200
0
18
1,218
452
26
105
582
1,800
32  
Oklahoma
373
0
2
374
131
15
69
215
589
36  
Oregon
303
#
#
303
220
11
35
266
569
47  
Pennsylvania
1,413
0
19
1,432
1,305
39
67
1,411
2,843
50  
Puerto Rico
180
0
0
180
*
*
17
127
308
41  
Rhode Island
87
0
1
87
171
*
*
199
286
70  
South Carolina
447
0
7
454
235
18
39
292
746
39  
South Dakota
78
0
0
78
58
1
5
64
141
45  
Tennessee
598
0
9
607
458
11
71
539
1,147
47  
Texas
2,857
0
64
2,920
938
74
208
1,220
4,140
29  
Utah
223
1
#
224
148
10
58
216
439
49  
Vermont
79
0
#
79
39
2
2
43
121
35  
Virgin Islands
20
#
0
20
0
*
0
*
*
*  
Virginia
1,068
0
33
1,101
625
36
164
826
1,927
43  
Washington
585
#
#
585
332
19
59
410
995
41  
West Virginia
194
0
0
194
102
3
10
114
308
37  
Wisconsin
709
0
11
720
252
9
38
300
1,020
29  
Wyoming
81
0
0
81
13
1
13
28
108
26  
Nationwide
36,382
3
523
36,909
18,390
1,015
4,212
23,616
60,525
39  
# = Rounds to zero.  * = Data withheld to maintain firm confidentiality.
U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     22

Table 12

Non-ILEC Share of Total End-User Switched Access Lines and VoIP Subscriptions by State1

2008
2009
2010
2011

State

Jun

Dec

Jun

Dec

Jun

Dec

Jun

Dec

Alabama
16 %
21 %
21 %
24 %
28 %
30 %
31 %
32 %
Alaska
*
*
*
*
*
*
*
*
American Samoa
0
0
0
0
0
0
0
0
Arizona
37
40
40
42
44
46
46
48
Arkansas
14
18
19
20
22
22
24
30
California
15
22
23
25
27
28
30
32
Colorado
19
31
32
34
36
39
40
42
Connecticut
15
29
31
33
35
37
39
41
Delaware
18
30
31
32
34
35
37
38
District of Columbia
15
20
20
21
31
32
34
35
Florida
14
27
28
31
36
39
40
42
Georgia
17
25
26
27
31
33
34
36
Guam
*
*
*
*
*
*
*
*
Hawaii
18
18
19
21
22
24
24
26
Idaho
11
17
18
19
25
28
26
27
Illinois
14
24
24
25
27
30
32
33
Indiana
11
18
19
20
23
25
27
28
Iowa
19
22
22
24
26
27
28
29
Kansas
28
31
31
32
34
36
37
39
Kentucky
18
25
27
28
29
33
32
35
Louisiana
21
23
25
27
30
32
33
34
Maine
24
30
33
36
38
39
40
42
Maryland
15
25
26
27
28
30
31
32
Massachusetts
25
39
40
42
44
49
52
53
Michigan
20
29
30
33
34
36
38
39
Minnesota
22
31
32
34
36
37
38
43
Mississippi
11
16
17
20
23
25
22
24
Missouri
15
18
18
20
22
23
24
25
Montana
19
21
22
23
24
26
29
31
Nebraska
31
34
35
38
39
42
42
42
Nevada
26
30
31
33
36
39
40
42
New Hampshire
25
42
45
49
51
54
55
56
New Jersey
18
34
36
38
40
46
47
49
New Mexico
9
14
15
17
19
21
22
24
New York
31
41
42
44
46
49
50
51
North Carolina
20
24
25
27
33
35
36
37
North Dakota
24
32
31
35
36
38
37
38
Northern Mariana Isl.
0
0
0
0
0
0
0
0
Ohio
23
25
26
28
29
31
32
33
Oklahoma
27
30
30
34
35
38
39
40
Oregon
18
31
32
34
36
39
41
42
Pennsylvania
21
30
30
32
35
38
40
41
Puerto Rico
19
22
25
22
26
25
25
25
Rhode Island
50
52
53
54
54
58
60
59
South Carolina
19
23
24
26
30
32
32
33
South Dakota
32
36
36
44
45
47
48
50
Tennessee
18
25
25
28
33
36
37
39
Texas
18
22
22
23
24
25
27
28
Utah
21
26
32
34
36
38
39
43
Vermont
13
24
23
27
29
31
34
33
Virgin Islands
0
*
0
*
*
*
*
*
Virginia
23
31
32
34
33
35
36
37
Washington
16
30
32
35
37
40
42
44
West Virginia
16
22
24
27
29
30
31
32
Wisconsin
24
26
26
27
27
30
31
32
Wyoming
19
21
21
22
24
26
29
33
  Nationwide
19 %
27 %
28 %
30 %
32 %
35 %
36 %
38 %
* = Data withheld to maintain firm confidentiality.  NA = Not available.  Some previously published data have been revised.
1 See footnote 1, Table 1.
U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     23

Table 13

Non-ILEC Total End-User Switched Access Lines and VoIP Subscriptions by State1

(In Thousands)
2008
2009
2010
2011

State

Jun

Dec

Jun

Dec

Jun

Dec

Jun

Dec

Alabama
352    
463
453
494
594
622
620
634
Alaska
*    
*
*
*
*
*
*
*
American Samoa
0    
0
0
0
0
0
0
0
Arizona
1,129    
1,227
1,173
1,193
1,236
1,244
1,203
1,228
Arkansas
175    
220
224
230
248
250
257
331
California
3,101    
4,607
4,764
4,857
5,166
5,342
5,515
5,683
Colorado
449    
847
825
837
884
929
944
967
Connecticut
291    
630
644
680
706
751
782
799
Delaware
85    
166
166
165
173
174
177
179
District of Columbia
136    
183
180
190
300
314
337
343
Florida
1,276    
2,748
2,737
2,907
3,525
3,729
3,690
3,846
Georgia
764    
1,174
1,133
1,173
1,370
1,410
1,427
1,506
Guam
*    
*
*
*
*
*
*
*
Hawaii
115    
114
117
125
128
138
137
147
Idaho
79    
123
117
123
159
177
149
150
Illinois
875    
1,667
1,614
1,634
1,658
1,826
1,899
1,923
Indiana
313    
565
562
592
647
691
719
750
Iowa
273    
309
310
322
344
354
360
363
Kansas
375    
419
413
408
429
436
440
441
Kentucky
331    
497
508
521
546
621
591
636
Louisiana
449    
491
507
539
602
642
640
639
Maine
181    
233
250
274
282
283
285
293
Maryland
479    
868
891
911
912
961
981
1,024
Massachusetts
871    
1,602
1,592
1,643
1,695
1,967
2,198
2,168
Michigan
927    
1,458
1,451
1,501
1,518
1,576
1,580
1,601
Minnesota
572    
877
864
905
927
942
956
1,119
Mississippi
122    
184
184
214
252
267
227
233
Missouri
471    
523
518
553
598
611
606
612
Montana
96    
101
103
104
109
117
127
137
Nebraska
274    
299
302
332
330
359
348
342
Nevada
372    
420
411
416
451
476
471
493
New Hampshire
167    
347
351
376
388
395
397
396
New Jersey
866    
1,946
1,986
2,004
2,104
2,464
2,530
2,576
New Mexico
75    
123
128
138
157
168
171
176
New York
3,125    
4,563
4,578
4,710
4,807
5,295
5,222
5,213
North Carolina
953    
1,101
1,137
1,200
1,480
1,557
1,535
1,589
North Dakota
76    
113
104
123
126
129
124
124
Northern Mariana Isl.
0    
0
0
0
0
0
0
0
Ohio
1,365    
1,473
1,450
1,492
1,550
1,615
1,563
1,593
Oklahoma
474    
521
504
570
572
621
619
617
Oregon
300    
575
563
582
615
631
650
659
Pennsylvania
1,423    
2,205
2,176
2,201
2,422
2,650
2,759
2,786
Puerto Rico
186    
210
234
170
244
231
228
224
Rhode Island
301    
317
311
311
308
353
383
360
South Carolina
399    
478
497
535
622
645
623
640
South Dakota
124    
140
136
183
188
193
199
209
Tennessee
523    
756
726
791
966
1,020
1,051
1,085
Texas
1,919    
2,387
2,358
2,372
2,452
2,498
2,556
2,584
Utah
211    
274
342
353
362
371
375
426
Vermont
47    
90
91
102
110
116
126
121
Virgin Islands
0    
*
#
*
*
*
*
*
Virginia
1,043    
1,443
1,476
1,565
1,463
1,497
1,523
1,527
Washington
471    
1,031
1,025
1,095
1,162
1,221
1,229
1,257
West Virginia
141    
196
214
235
248
269
270
280
Wisconsin
744    
770
755
771
728
791
794
824
Wyoming
51    
54
53
54
58
62
68
78
  Total
30,049    
44,267
44,351
45,927
49,077
52,155
52,820
54,078
# = Rounds to zero.  * = Data withheld to maintain firm confidentiality.  Some previously published data have been revised. 
1 See footnote 1, Table 1.
U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     24

Table 14

ILEC Total End-User Switched Access Lines and VoIP Subscriptions by State1

(In Thousands)
2008
2009
2010
2011

State

Jun

Dec

Jun

Dec

Jun

Dec

Jun

Dec

Alabama
1,861    
1,746
1,665
1,579
1,506
1,438
1,386
1,322
Alaska
294    
289
282
273
271
260
257
247
American Samoa
11    
10
10
10
10
10
9
9
Arizona
1,943    
1,847
1,741
1,649
1,563
1,476
1,409
1,345
Arkansas
1,069    
1,021
982
941
904
865
827
789
California
17,149    
16,345
15,555
14,796
14,118
13,455
12,786
12,197
Colorado
1,973    
1,873
1,758
1,656
1,569
1,473
1,409
1,329
Connecticut
1,632    
1,540
1,463
1,389
1,326
1,268
1,214
1,165
Delaware
396    
380
363
344
331
317
307
297
District of Columbia
788    
737
714
697
680
679
644
627
Florida
7,932    
7,440
6,918
6,491
6,138
5,798
5,508
5,259
Georgia
3,675    
3,468
3,304
3,156
3,011
2,881
2,779
2,659
Guam
62    
54
51
49
48
48
45
42
Hawaii
516    
512
489
473
455
444
431
419
Idaho
609    
582
550
514
486
455
433
404
Illinois
5,562    
5,342
5,086
4,812
4,581
4,313
4,078
3,852
Indiana
2,665    
2,547
2,434
2,300
2,186
2,064
1,945
1,894
Iowa
1,162    
1,113
1,077
1,024
987
940
917
882
Kansas
977    
939
899
858
820
774
737
700
Kentucky
1,542    
1,458
1,387
1,352
1,317
1,272
1,238
1,196
Louisiana
1,710    
1,634
1,561
1,489
1,426
1,369
1,318
1,255
Maine
579    
542
519
482
463
438
428
407
Maryland
2,792    
2,588
2,520
2,403
2,333
2,262
2,193
2,128
Massachusetts
2,609    
2,493
2,369
2,238
2,149
2,065
1,991
1,926
Michigan
3,719    
3,514
3,323
3,113
2,952
2,757
2,619
2,513
Minnesota
2,006    
1,922
1,826
1,725
1,666
1,583
1,537
1,468
Mississippi
1,018    
963
922
879
848
813
783
752
Missouri
2,568    
2,465
2,367
2,259
2,162
2,055
1,961
1,866
Montana
406    
387
371
351
342
327
318
302
Nebraska
606    
584
564
543
521
501
489
474
Nevada
1,042    
972
911
856
809
759
719
691
New Hampshire
507    
470
435
385
366
342
326
312
New Jersey
3,936    
3,734
3,519
3,288
3,112
2,937
2,807
2,700
New Mexico
783    
754
713
682
651
618
595
569
New York
6,902    
6,557
6,234
5,900
5,653
5,416
5,258
5,099
North Carolina
3,715    
3,519
3,335
3,189
3,045
2,886
2,779
2,693
North Dakota
248    
241
233
224
220
213
210
206
Northern Mariana Isl.
18    
17
17
16
16
16
15
15
Ohio
4,537    
4,326
4,124
3,914
3,719
3,515
3,342
3,174
Oklahoma
1,267    
1,215
1,169
1,117
1,070
1,022
981
939
Oregon
1,359    
1,286
1,210
1,140
1,080
1,003
949
895
Pennsylvania
5,494    
5,243
5,029
4,771
4,571
4,387
4,217
4,055
Puerto Rico
786    
755
698
610
706
707
689
655
Rhode Island
302    
292
281
270
264
260
255
252
South Carolina
1,728    
1,629
1,561
1,488
1,429
1,368
1,330
1,284
South Dakota
261    
251
244
233
227
217
212
205
Tennessee
2,436    
2,297
2,170
2,061
1,962
1,846
1,774
1,681
Texas
9,020    
8,673
8,307
7,999
7,678
7,360
7,046
6,725
Utah
811    
776
725
690
657
614
586
555
Vermont
323    
289
299
280
265
253
245
246
Virgin Islands
62    
61
59
57
59
58
56
53
Virginia
3,422    
3,265
3,160
3,050
2,944
2,811
2,705
2,633
Washington
2,509    
2,367
2,211
2,071
1,962
1,815
1,722
1,621
West Virginia
752    
714
677
637
606
628
603
589
Wisconsin
2,336    
2,246
2,156
2,051
1,970
1,874
1,807
1,715
Wyoming
218    
209
200
190
183
175
168
160
  Total
124,606    
118,496
112,748
107,018
102,395
97,497
93,394
89,446
Some previously published data have been revised.  
1 See footnote 1, Table 1. 
U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     25

Table 15

Non-ILEC Methods of Providing Wireline Telephone Services by State

as of December 31, 2011
(In Thousands)

CLEC-owned local 

State

Resold LEC service

ILEC UNEs

VoIP Subscriptions1

Total  

loops
Alabama
101
138
88
307
634
Alaska
*
*
*
*
*
American Samoa
0
0
0
0
0
Arizona
157
92
381
599
1,228
Arkansas
103
18
64
146
331
California
1,180
484
532
3,487
5,683
Colorado
166
140
57
604
967
Connecticut
54
55
92
599
799
Delaware
33
28
1
118
179
District of Columbia
168
27
47
101
343
Florida
582
565
285
2,411
3,846
Georgia
235
348
135
788
1,506
Guam
*
*
*
*
*
Hawaii
25
3
16
104
147
Idaho
20
27
26
77
150
Illinois
291
245
95
1,291
1,923
Indiana
75
69
101
506
750
Iowa
47
39
90
186
363
Kansas
67
35
106
232
441
Kentucky
88
52
92
403
636
Louisiana
94
101
86
359
639
Maine
23
60
57
153
293
Maryland
239
125
84
574
1,024
Massachusetts
315
214
558
1,080
2,168
Michigan
130
252
49
1,169
1,601
Minnesota
128
222
131
637
1,119
Mississippi
49
42
9
132
233
Missouri
79
122
49
362
612
Montana
7
11
24
95
137
Nebraska
68
10
134
130
342
Nevada
71
38
23
362
493
New Hampshire
40
57
31
267
396
New Jersey
418
172
339
1,647
2,576
New Mexico
36
11
19
111
176
New York
738
490
638
3,346
5,213
North Carolina
262
268
131
927
1,589
North Dakota
5
17
60
42
124
Northern Mariana Isl.
0
0
0
0
0
Ohio
177
190
163
1,063
1,593
Oklahoma
98
67
124
329
617
Oregon
64
126
50
419
659
Pennsylvania
533
342
552
1,359
2,786
Puerto Rico
13
*
*
*
224
Rhode Island
31
20
204
106
360
South Carolina
109
117
76
339
640
South Dakota
7
6
123
73
209
Tennessee
198
197
134
555
1,085
Texas
421
413
221
1,529
2,584
Utah
55
72
40
259
426
Vermont
9
22
11
80
121
Virgin Islands
*
*
*
*
*
Virginia
345
146
305
731
1,527
Washington
120
176
78
883
1,257
West Virginia
27
67
19
167
280
Wisconsin
60
202
45
517
824
Wyoming
5
8
4
62
78
  Total
8,370
6,812
6,933
31,958
54,078
* = Data withheld to maintain firm confidentiality.  Figures may not sum to totals due to rounding.
1 See footnote 1, Table 1.
U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     26

Table 16

Percentage of End-User Switched Access Lines and VoIP Subscriptions

 Provided to Residential Customers by State as of December 31, 2011

State

ILECs

Non-ILECs

Total

Alabama
65%
56%
62%
Alaska
49  
*
*
American Samoa
56  
NA   
56  
Arizona
58  
59  
59  
Arkansas
62  
60  
62  
California
55  
55  
55  
Colorado
61  
53  
58  
Connecticut
57  
72  
63  
Delaware
58  
65  
61  
District of Columbia
18  
18  
18  
Florida
60  
55  
58  
Georgia
58  
51  
55  
  Guam
57  
*
*
Hawaii
54  
59  
55  
Idaho
62  
52  
59  
Illinois
54  
62  
56  
Indiana
59  
68  
62  
Iowa
64  
57  
62  
Kansas
58  
58  
58  
Kentucky
62  
56  
60  
Louisiana
59  
59  
59  
Maine
72  
51  
63  
Maryland
56  
53  
55  
Massachusetts
56  
50  
53  
Michigan
54  
74  
62  
Minnesota
68  
53  
61  
Mississippi
60  
65  
61  
Missouri
63  
53  
60  
Montana
63  
61  
62  
Nebraska
56  
54  
55  
Nevada
58  
59  
58  
New Hampshire
66  
65  
66  
New Jersey
56  
59  
57  
New Mexico
64  
53  
62  
New York
57  
57  
57  
North Carolina
61  
55  
59  
North Dakota
66  
42  
57  
Northern Mariana Isl.
47  
NA   
47  
Ohio
62  
63  
62  
Oklahoma
60  
65  
62  
Oregon
66  
60  
63  
Pennsylvania
65  
49  
58  
Puerto Rico
73  
43  
65  
Rhode Island
65  
45  
53  
South Carolina
65  
54  
61  
South Dakota
62  
69  
66  
Tennessee
64  
50  
59  
Texas
57  
53  
56  
Utah
60  
49  
55  
Vermont
68  
64  
67  
Virgin Islands
62  
*
*
Virginia
58  
46  
54  
Washington
64  
67  
65  
West Virginia
67  
59  
65  
Wisconsin
58  
64  
60  
Wyoming
49  
65  
55  
  Nationwide 
59  
56   
58  
* = Data withheld to maintain firm confidentiality.  NA = Not applicable.  
U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     27

Table 17

Number of Reporting ILECs, Non-ILECs, and VoIP Providers by State

as of December 31, 2011

State

ILECs

Non-ILECs

Total1

VoIP Providers2

Alabama
20            
123           
136           
97             
Alaska
17            
23           
39           
21             
American Samoa
1            
0           
1           
0             
Arizona
15            
117           
129           
98             
Arkansas
20            
89           
105           
69             
California
15            
177           
188           
144             
Colorado
25            
126           
148           
102             
Connecticut
2            
100           
100           
82             
Delaware
1            
75           
76           
59             
District of Columbia
1            
83           
84           
68             
Florida
10            
206           
211           
152             
Georgia
27            
167           
185           
128             
Guam
1            
4           
5           
3             
  Hawaii
2            
40           
42           
35             
Idaho
18            
76           
89           
61             
Illinois
44            
168           
203           
127             
Indiana
29            
129           
149           
98             
Iowa
134            
123           
229           
70             
Kansas
39            
112           
138           
80             
Kentucky
17            
121           
130           
92             
Louisiana
10            
107           
111           
81             
Maine
7            
68           
72           
49             
Maryland
2            
130           
130           
101             
Massachusetts
4            
120           
122           
99             
Michigan
25            
128           
144           
98             
Minnesota
48            
128           
161           
92             
Mississippi
13            
98           
105           
76             
Missouri
31            
118           
140           
93             
Montana
17            
69           
80           
53             
Nebraska
31            
82           
104           
62             
Nevada
12            
95           
105           
83             
New Hampshire
6            
84           
90           
70             
New Jersey
3            
141           
141           
109             
New Mexico
16            
82           
92           
62             
New York
25            
158           
172           
124             
North Carolina
20            
144           
155           
108             
North Dakota
23            
62           
79           
43             
Northern Mariana Isl
1            
0           
1           
0             
Ohio
34            
142           
166           
110             
Oklahoma
38            
98           
130           
74             
Oregon
24            
107           
127           
80             
Pennsylvania
23            
152           
166           
121             
Puerto Rico
1            
17           
17           
16             
Rhode Island
1            
66           
67           
53             
South Carolina
17            
122           
128           
91             
South Dakota
28            
63           
82           
48             
Tennessee
18            
130           
143           
99             
Texas
51            
200           
233           
140             
Utah
13            
89           
100           
74             
Vermont
8            
64           
71           
55             
Virgin Islands
1            
3           
4           
4             
Virginia
15            
125           
134           
103             
Washington
16            
124           
136           
106             
West Virginia
7            
82           
86           
69             
Wisconsin
40            
124           
149           
87             
Wyoming
9            
69           
73           
52             
Nationwide
759            
869           
1,414           
546             
1 Holding companies or common-control entities that report both ILEC and non-ILEC operations in a state are counted once in the ILECs column 
and once in the Non-ILECs column and once is Total column for that state.  Either type of operations might report interconnected VoIP 
subscribers.
2 The providers reporting interconnected VoIP subscribers in a state are a subset of the ILECs and non-ILECs in that state.  
U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     28

Table 18

Mobile Telephone Facilities-based Carriers and Mobile Telephony Subscribers

Dec 2011

Subscribers (In Thousands)

State 


2008
2009
2010
2011

Carriers Resold 1 Jun

Dec

Jun

Dec

Jun

Dec

Jun

Dec

Alabama
14   
15 %
3,887
3,960
4,003
4,228
4,211
4,328
4,350
4,491
Alaska
14   
5
480
383
544
586
590
608
619
634
American Samoa
2   
*








Arizona
14   
7
4,936
4,983
5,005
5,101
5,268
5,285
5,402
5,532
Arkansas
16   
28
2,446
2,530
2,576
2,519
2,485
2,673
2,773
3,340
California
16   
6
31,946
32,177
32,215
32,938
33,548
33,839
34,299
34,892
Colorado
16   
8
4,066
4,311
4,357
4,503
4,647
4,687
4,705
4,767
Connecticut
11   
7
2,959
3,030
3,047
3,123
3,192
3,230
3,305
3,360
Delaware
11   
8
775
778
779
803
859
851
881
893
District of Columbia
11   
8
1,047
1,096
1,116
1,183
1,227
1,249
1,273
1,347
Florida
14   
8
15,809
16,158
16,425
16,744
16,895
17,251
17,613
17,923
Georgia
16   
13
8,142
8,322
8,562
8,863
8,869
9,063
9,137
9,655
Guam
3   
*






139

Hawaii
10   
5
1,115
1,184
1,196
1,216
1,248
1,252
1,274
1,296
Idaho
17   
6
1,125
1,167
1,180
1,221
1,269
1,277
1,293
1,323
Illinois
18   
11
10,634
10,919
11,070
11,523
11,604
12,057
12,259
12,705
Indiana
15   
10
4,824
4,956
4,983
5,205
5,289
5,410
5,496
5,580
Iowa
72   
9
2,245
2,319
2,336
2,432
2,466
2,535
2,559
2,658
Kansas
17   
15
2,326
2,421
2,430
2,466
2,491
2,560
2,570
2,653
Kentucky
16   
12
3,343
3,445
3,439
3,631
3,654
3,726
3,754
3,813
Louisiana
19   
22
3,896
4,012
4,053
3,993
3,953
4,340
4,876
5,676
Maine
10   
24
972
1,012
1,006
1,065
1,040
1,124
1,090
1,179
Maryland
16   
12
5,124
5,234
5,260
5,323
5,500
5,560
5,665
6,153
Massachusetts
11   
10
5,624
5,749
6,027
6,171
6,367
6,316
6,419
6,534
Michigan
15   
12
7,821
8,027
8,171
8,576
8,690
8,861
9,391
9,253
Minnesota
13   
10
4,164
4,345
4,254
4,439
4,611
4,704
4,782
4,943
Mississippi
13   
14
2,252
2,312
2,361
2,345
2,322
2,440
2,516
2,658
Missouri
19   
14
4,835
4,940
4,985
5,129
5,141
5,309
5,458
5,650
Montana
13   
14
723
748
707
802
783
846
803
864
Nebraska
16   
8
1,451
1,496
1,508
1,515
1,566
1,523
1,542
1,648
Nevada
16   
11
2,249
2,268
2,325
2,393
2,417
2,453
2,490
2,571
New Hampshire
11   
12
1,045
1,080
1,075
1,125
1,141
1,170
1,171
1,207
New Jersey
12   
6
7,834
8,008
8,036
8,158
8,624
8,601
8,786
8,926
New Mexico
13   
6
1,555
1,536
1,550
1,624
1,668
1,689
1,662
1,691
New York
14   
10
17,260
16,702
18,193
18,882
19,303
19,504
19,938
20,221
North Carolina
16   
12
7,428
8,024
7,865
8,108
8,259
8,526
8,513
9,114
North Dakota
13   
10
541
581
562
618
590
623
615
641
Northern Mariana Isl.
2   
*








Ohio
15   
11
9,357
9,565
9,456
10,059
10,236
10,511
10,936
11,134
Oklahoma
20   
13
2,808
2,889
2,988
3,077
3,109
3,188
3,259
3,433
Oregon
13   
8
3,007
3,084
3,112
3,235
3,297
3,340
3,355
3,427
Pennsylvania
18   
11
9,895
10,214
10,455
10,867
11,070
11,424
11,401
11,595
Puerto Rico
7   
6
2,502
2,624
2,706
2,807
2,879
3,014
3,004
2,989
Rhode Island
10   
9
874
888
880
893
906
920
935
959
South Carolina
17   
14
3,573
3,323
3,702
3,896
3,848
3,935
3,987
3,787
South Dakota
12   
11
611
631
613
681
681
728
690
725
Tennessee
15   
10
5,791
5,518
5,676
5,914
6,041
6,193
6,236
6,373
Texas
23   
8
20,390
21,008
21,403
21,849
22,201
23,030
23,482
23,752
Utah
14   
6
2,046
2,095
2,109
2,166
2,220
2,251
2,276
2,328
Vermont
10   
18
421
435
398
463
431
485
471
509
Virgin Islands
4   
13






117
117
Virginia
14   
8
6,242
6,856
6,596
7,250
7,440
7,595
7,622
7,785
Washington
14   
8
5,461
5,624
5,671
5,816
5,965
6,022
6,118
6,259
West Virginia
16   
24
1,236
1,295
1,315
1,401
1,406
1,500
1,506
1,662
Wisconsin
16   
12
3,966
4,265
4,317
4,546
4,599
4,730
4,895
4,939
Wyoming
13   
11
457
484
429
517
501
526
514
533
Nationwide
192   
10 %
255,729
261,284
265,332
274,283
278,918
285,118
290,318
298,293
* = Data withheld to maintain firm confidentiality.  Some previously published data for June 2011 have been revised.  
1  Percentage of mobile telephony subscribers purchasing their service subscriptions from a mobile wireless reseller.
U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     29

Table 19

Percentage of ZIP Codes with CLECs or Non-ILEC VoIP Providers1

2008
2009
2010

Number of 

2011

Providers2

Jun

Dec

Jun

Dec

Jun

Dec

Jun

Dec

Zero
18.3 %
7.7 %
8.7 %
9.3 %
7.1 %
6.9 %
7.2 %
7.6 %
One
11.6
9.2
10.1
10.1
8.7
8.6
8.7
8.0
Two
8.6
7.8
7.9
7.6
7.4
7.6
7.6
6.5
Three
6.3
6.4
6.1
6.2
6.2
6.3
6.4
5.8
Four
5.0
5.4
5.4
5.2
5.2
5.5
5.5
5.3
Five
4.1
4.8
4.6
4.5
4.7
5.0
5.1
4.6
Six
3.5
4.2
4.0
3.8
4.2
4.2
4.3
4.5
Seven
3.2
3.6
3.4
3.5
3.6
3.7
4.0
3.6
Eight
3.0
3.2
3.1
3.0
3.4
3.5
3.4
3.3
Nine
2.7
2.8
2.6
2.7
2.8
3.0
3.0
3.1
Ten or More
33.6
44.7
44.0
44.0
46.6
45.7
44.8
47.7

Table 20

Percentage of Households in ZIP Codes with CLECs or Non-ILEC VoIP Providers1

2008
2009
2010

Number of 

2011

Providers2

Jun

Dec

Jun

Dec

Jun

Dec

Jun

Dec

Zero
2.6 %
0.4 %
0.5 %
0.6 %
0.4 %
0.4 %
0.4 %
0.4 %
One
2.4
0.9
1.2
1.2
0.9
0.8
0.8
0.7
Two
2.4
1.2
1.3
1.3
1.0
1.1
1.1
0.8
Three
2.4
1.3
1.4
1.4
1.3
1.2
1.2
1.0
Four
2.2
1.3
1.5
1.5
1.3
1.3
1.3
1.1
Five
2.2
1.6
1.4
1.5
1.4
1.4
1.5
1.2
Six
2.1
1.7
1.5
1.5
1.3
1.5
1.4
1.2
Seven
2.3
1.8
1.5
1.6
1.4
1.5
1.7
1.3
Eight
2.8
1.7
1.8
1.6
1.6
1.8
1.6
1.4
Nine
2.7
1.6
1.6
1.7
1.6
1.5
1.5
1.5
Ten or More
75.9
86.6
86.2
86.1
87.9
87.4
87.6
89.4
Demographic data were created by geographically merging contemporaneous TomTom ZIP Code Boundary and Inventory 
Files with census block group-level population data from Census.  Figures may not add to 100% due to rounding.
1 See footnote 1, Table 1.
2 A holding company or common-control entity that reports both CLEC end-user switched access lines and interconnected 
VoIP subscribers in a state reports a single list of ZIP Codes in which it has any such customers and is counted once in 
each listed ZIP Code.
U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     30

Table 21

Percentage of ZIP Codes with CLECs or Non-ILEC VoIP Providers by State

as of December 31, 2011

Number of Providers 

State

One - 

Ten or 

Zero

Four

Five

Six

Seven

Eight

Nine

Three

More

Alabama
3 %
16 %
3 %
4 %
4 %
3 %
4 %
3 %
60 %
Alaska
60
27
3
2
 2
2
1
 2
0
Arizona
5
12
4
3
 3
3
2
 2
66
Arkansas
14
40
8
6
 7
3
2
 2
18
California
1
11
3
4
 3
3
3
 2
70
Colorado
10
22
5
2
 3
2
2
 3
50
Connecticut
0
4
5
4
6
6
4
 
6
64
Delaware
0
2
3
2
3
2
3
 
3
81
District of Columbia
0
14
0
7
0
0
0
 
0
79
Florida
0
3
2
2
1
2
2
 
2
86
Georgia
3
14
4
5
4
4
3
 
4
60
Hawaii
4
20
9
4
11
4
2
 4
40
Idaho
8
35
5
7
7
4
4
 
2
28
Illinois
6
26
8
5
5
3
3
 
2
41
Indiana
3
19
9
8
4
4
4
 
4
44
Iowa
25
43
7
3
4
2
2
 
1
14
Kansas
16
39
4
5
5
3
3
 
3
22
Kentucky
7
27
7
7
7
7
5
 
3
31
Louisiana
3
14
4
4
5
3
5
 
3
59
Maine
5
25
9
9
7
6
6
 
5
26
Maryland
0
3
2
6
4
3
5
 
4
74
Massachusetts
0
4
2
2
2
1
2
 
3
84
Michigan
1
11
6
5
6
5
4
 
4
58
Minnesota
16
33
5
4
4
3
2
 
2
31
Mississippi
1
10
3
8
5
4
5
 
5
61
Missouri
18
33
6
5
4
3
2
 
2
27
Montana
40
34
3
2
3
1
3
 
1
13
Nebraska
19
49
6
3
4
2
1
 
2
14
Nevada
7
17
1
5
3
1
2
 
7
56
New Hampshire
1
2
5
7
10
6
7
 
6
56
New Jersey
0
0
0
1
1
1
2
 
1
93
New Mexico
22
32
9
6
2
2
1
 
3
23
New York
1
10
5
4
5
5
4
 
5
60
North Carolina
1
11
5
5
4
3
5
 
4
62
North Dakota
45
44
1
3
1
0
1
 
1
5
Ohio
1
8
5
6
6
5
5
 
5
59
Oklahoma
13
28
4
4
3
4
2
 
3
39
Oregon
10
24
8
4
4
3
2
 
3
42
Pennsylvania
2
17
7
5
5
4
5
 
4
51
Puerto Rico
0
9
9
13
9
18
20
 
12
9
Rhode Island
0
8
9
7
3
1
1
 
3
68
South Carolina
1
11
4
3
4
3
4
 
3
66
South Dakota
43
40
4
2
1
2
0
 
1
6
Tennessee
3
15
4
5
4
3
5
 
4
56
Texas
6
18
5
4
4
3
2
 
3
57
Utah
10
26
4
4
4
1
3
 
1
47
Vermont
1
24
17
8
8
8
6
 
6
23
Virginia
3
20
7
7
6
4
3
 
5
46
Washington
4
21
5
4
4
3
3
 
2
54
West Virginia
5
24
9
8
9
10
5
 
5
26
Wisconsin
8
32
8
4
5
5
3
 
2
32
Wyoming
15
49
6
4
3
1
1
 
1
18
  Nationwide
8 %
20 %
5 %
5 %
4 %
4 %
3 %
3 %
 
48 %
U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     31

Reporting Non-ILEC Interconnected VoIP Providers and CLECs

by 5-Digit Geographical ZIP Code as of December 31, 2011

Symbology

Number of Reporting Providers

Zero
1 to 3
4 to 6
7 or more
Zero Delivery Areas
A l a s k a
The data in this map represent the number of service providers
reporting they have at least one business or residential voice
customer in each ZIP Code, using either switched access or
interconnected VoIP (excluding ILEC connections).
Sources: FCC Form 477 and TomTom Multinet Post 2011.09.u30.
Prepared by the Federal Communications Commission,
Wireline Competition Bureau, Industry Analysis and Technology Division
P u e r t o   R i c o
H a w a i i
U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     32

 

Technical Notes 

 

General 
 

Detailed information about FCC Form 477 reporting requirements is available at www.fcc.gov/form477.  
  
See Glossary for definitions of terms used in this report.    
 
Counting lines and subscribers
 
 
  Form 477 counts both switched access lines and interconnected VoIP subscriptions as the 
maximum number of calls that may be active, simultaneously, from the end user’s location under 
the purchased service plan.  All VoIP subscriptions discussed in this report are interconnected 
VoIP subscriptions.   
 
  Form 477 data may not count all VoIP phone connections to Internet Protocol Private Branch 
Exchange (IP PBX) equipment that is owned by business end users because of the variety of 
ways the IP PBX may connect to the public switched telephone network. 
 
Holding company-subsidiary relationships 
 

  When counting service providers who have any retail customers in a particular geography (for 
example, a state or a ZIP Code), we count a holding company or common-control entity no more 
than once in any specified sub-category of total providers.   
 
  Nationwide counts of providers are unique counts for any specified sub-category of total 
providers (for example, all non-ILECs or all interconnected VoIP providers); an entity operating 
in multiple states is counted only once. 
 
ILEC-CLEC affiliations
 
 
  Lines from CLECs who have ILEC affiliates are handled at the state level in one of several ways. 
We place the lines into the non-ILEC category if the affiliate is an ILEC other than AT&T or 
Verizon.  Lines from CLEC affiliates of AT&T and Verizon are allocated between the ILEC and 
non-ILEC categories based on staff estimates if the CLEC operates in the AT&T or Verizon 
ILEC service area in the state, respectively.   
 

ZIP Code-based information

 
 
  Wireline service providers report whether they have at least one residential or business customer 
in each ZIP Code, using either switched access or interconnected VoIP.  This contrasts with the 
census tract-based broadband reporting requirements the Commission adopted in 2008.   
 
U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     33

  The report includes summary statistics of the presence of competitors to the ILEC, or ILECs, in 
individual ZIP Codes.  These entities are CLECs or interconnected VoIP providers who are not 
affiliated with the ILEC, or ILECs, who serve end users in that ZIP Code.  However, because 
providers may not offer service across an entire ZIP Code and because different providers may 
target different customer segments in areas where they provide service, we cannot conclude that 
the number of providers identified as delivering wireline service within a ZIP Code represents the 
number of options available to any specific customer within that ZIP Code.  We further note that 
these data on the number of providers in a ZIP Code do not indicate whether a particular provider 
is offering service solely over its own last-mile facilities or is using the facilities of another carrier 
or entity.   
U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     34

Glossary 

 

Term Definition 

Broadband bundle 
The purchase, from the same or affiliated retailers, of interconnected 
VoIP service and broadband Internet access service, either for a single 
price or for separate prices.   
Cable modem service 
A service which offers customers access to the Internet over a cable 
system at broadband speeds. 
Circuit switching 
A method of completing electronic communications in which a 
transmission path is established for dedicated use by a communication; 
the basis of the public switched telephone network (PSTN).   
CLEC 
Competitive Local Exchange Carrier:  A new LEC that operates within 
the service area of an ILEC.   
DSL 
Digital Subscriber Line:  A digital local loop, typically using copper 
facilities, that frequently is used to offer customers access to the Internet 
at broadband speeds. 
End users 
Residential, business, institutional, or government entities that use 
services for their own purposes and who do not resell such services to 
other entities. 
Fixed wireless service 
A radio communication service between specified fixed points.   
FTTP or FTTH 
Fiber to the Premises (Home):  A network access architecture in which 
optical fiber is deployed all the way to the customer’s premises (home). 
Internet access service 
Service that provides end users access to the Internet. 
ILEC 
Incumbent Local Exchange Carrier:  A company or cooperative that was 
providing telephone service in a localized area, typically on a monopoly 
basis, prior to enactment of the Telecommunications Act of 1996.   
Internet protocol or IP 
A language and set of formal rules that govern how packets transit the 
Internet.   
Interconnected VoIP or 
A service that enables real-time, two-way voice communications; requires 
iVoIP 
a broadband connection from the user’s location; requires Internet-
protocol compatible customer premises equipment; and permits users 
generally to receive calls that originate on the public switched telephone 
network and to terminate calls to the public switched telephone network. 
LEC 
Local Exchange Carrier:  A company that provides telephone service 
within a localized area and access services that connect its customers to 
long-distance (Interexchange Carrier) networks.   
Local loop 
The physical connection between the customer’s premises and the 
telephone company’s local switching office, typically provided using 
copper, fiber, or a combination of copper and fiber facilities.  
Mobile wireless service 
A radio communication service between mobile and fixed stations, or 
between mobile stations. 
Nomadic interconnected 
A service whose terms allow use over any broadband connection 
VoIP 
available to the subscriber (such as at a hotel or vacation residence); by 
contrast, a non-nomadic service subscription must be used over a single 
predetermined broadband connection. 
U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     35

 
Non-ILEC 
Any provider of communications services who does not have ILEC 
regulatory status. 
Other ILEC 
An ILEC who is not an RBOC. 
Other wireline 
All copper-wire based transmission technologies other than DSL 
technologies; Ethernet over copper and T-1 are examples. 
OTT 
Over-the-top:  Interconnected VoIP service provided by entities that 
neither own nor operate telecommunications facilities.   
Packet switching 
A method of completing electronic communications in which the 
information is disassembled into discrete packets that are transmitted 
independently and later reassembled; IP is an example.   
PBX 
Private Branch Exchange:  A telephone switch that is owned or leased by 
the telephone company’s customer and generally located on the 
customer’s premises. 
Retail local telephone 
Retail switched access lines and interconnected VoIP subscriptions. 
service 
Retail switched access lines   Switched access lines for which an end user is the customer. 
Standalone interconnected 
The purchase of interconnected VoIP service without the purchase of 
VoIP 
broadband Internet access service from the same retailer, or from an 
affiliated retailer. 
Special access circuit 
A dedicated, non-switched circuit (connection or line) provided by an 
ILEC, commonly used to connect an end user to another communications 
service provider; also frequently used by wireless service providers to 
connect cell towers to mobile switching centers (MSCs). 
Switched access line 
A service connection between an end user  and the local telephone 
company’s switch; the basis of plain old telephone service (POTS).   
Total ILEC lines 
The sum of ILEC-reported retail switched access lines, interconnected 
VoIP subscriptions, wholesale switched access lines, and UNEs provided 
to CLECs. 
UNE 
Unbundled Network Element:  A physical or functional element of an 
ILEC network that must be provided to a CLEC at a cost-based price, as 
provide for in the Telecommunications Act of 1996.   
UNE-L 
UNE-Loop:  An ILEC unbundled local loop provided to a CLEC at a 
cost-base price. 
UNE-P 
UNE-Platform:  The combination of ILEC unbundled local loop, 
switching, and transport, provided to a CLEC at cost-based prices.   
Wholesale switched access 
Local telephone service provided to an unaffiliated telephone company, 
lines 
which resells the service to end users; typically provided by an ILEC to a 
CLEC. 
ZIP Code 
A five-digit geographical ZIP Code.   
 
 
U.S. Federal Communications Commission
Local Telephone Competition:  Status as of December 31, 2011     36

Customer Response 
 
Publication:  Local Telephone Competition:  Status as of December 31, 2011 
 
You can help us provide the best possible information to the public by completing this form and returning it 
to the Industry Analysis and Technology Division of the FCC's Wireline Competition Bureau. 
 
1. 
Please check the category that best describes you: 
 ____ 
press 
 
____ 
current telecommunications carrier 
 ____ 
potential 
telecommunications carrier 
 
____ 
business customer evaluating vendors/service options 
 
____ 
consultant, law firm, lobbyist 
 
____ 
other business customer 
 ____ 
academic/student 
 ____ 
residential 
customer 
 ____ 
FCC 
employee 
 ____ 
other 
federal 
government employee 
 
____ 
state or local government employee 
 
____ 
Other (please specify)                                      
 
2. 
Please rate the report:      Excellent        Good       Satisfactory        Poor        No opinion 
 
Data accuracy   
      (_)   
 (_) 
       (_)    
     (_)             (_) 
 
Data presentation 
      (_)   
 (_) 
       (_)   
     (_)             (_) 
 
Timeliness of data 
      (_)   
 (_) 
       (_)   
     (_)             (_) 
 
Completeness of data 
      (_)   
 (_) 
       (_)   
     (_)             (_) 
 
Text clarity 
 
      (_)   
 (_) 
       (_)   
     (_)             (_) 
 
Completeness of text 
      (_)   
 (_) 
       (_)   
     (_)             (_) 
 
3. 
Overall, how do you         Excellent        Good        Satisfactory        Poor        No opinion  
 
rate this report?        
      (_)   
 (_) 
       (_)     
      (_)             (_) 
 
4. 
How can this report be improved? 
                                                                                                                                                                                
                                                                                                                                                                                
                                                                                                                  
 
5. 
May we contact you to discuss possible improvements? 
 Name: 
 
 Telephone 
#: 
 
To discuss the information in this report, contact:  202-418-0940 
or for users of TTY equipment, call 202-418-0484 
Fax this response to 
or 
Mail this response to 
202-418-0520  
FCC/WCB/IATD, Mail Stop 1600 F 
Washington, DC 20554 
 

Document Outline

  • TEMP_T8_1.9.13.pdf
  • TEMP_T7_1.10.13.pdf
  • TEMP_12_13_14.pdf
  • TEMP_18.pdf

Edoc Internal Id: 
318397
Released On: 
Sun, 2013-01-13 19:00
Published On: 
January 14 2013
Edoc ID: 
DOC-318397

close
FCC

You are leaving the FCC website

You are about to leave the FCC website and visit a third-party, non-governmental website that the FCC does not maintain or control. The FCC does not endorse any product or service, and is not responsible for, nor can it guarantee the validity or timeliness of the content on the page you are about to visit. Additionally, the privacy policies of this third-party page may differ from those of the FCC.