Guide

Frequently Asked Questions In ASL Videos:

1. Why is the FCC changing the way VRS providers are compensated?
2. Why does the FCC think a "per user" rate is better than a "per minute" rate?
3. If the FCC adopts a "per user" rate, what happens to people who make lots of VRS calls?  Will providers refuse to handle their calls?
4. What other major changes to VRS is the FCC considering?
5. Can I tell the FCC what I think about the proposed changes?
6. When will these changes take place?
7. Will I notice any changes in my VRS service?
8. What do I do if I have a complaint about VRS?

Releases:

5/2/12 Rolka Loube Saltzer Associates Submits Payment Formulas and Funding Requirement for the Interstate Telecommunications Relay Services Fund for the July 2012 through June 2013 Fund Year. DA 12-696. Docket Numbers 10-51 and 03-123.
Comments Due: May 16, 2012. Reply Comments Due: May 23, 2012.
Public Notice: Word || PDF

4/30/12 Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. This Order Waives the May 1, 2012 Fund administrator filing requirement for Video Relay Service. Docket Numbers 10-51 and 03-123. DA 12-687.
Order: Word || PDF

3/14/12 In the Matter of Structure and Practices of the VRS Program and TRS and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. FCC adopt procedures to limit access to proprietary or confidential information that may be filed in this proceeding. CG Docket Numbers 10-51 and 03-123. DA 12-402.
Order of Protection: Word || PDF

2/23/12 In the Matter of Structure and Practices of the VRS Program and TRS and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Extended the deadlines for filing comments and reply comments concerning the Commission's FNPRM on improving the structure and efficiency of the VRS program. CG Dockets No. 10-51 and 03-123. DA 12-263.
Order: Word || PDF

2/1/12 Comment Cycle Established for Comments and Reply Comments on Structure and Practices of the Video Relay Service Program. DA 12-119. Docket Numbers 10-51 and 03-123.
Comments due: March 2, 2012. Reply Comments due: March 19, 2012.
Public Notice: Word || PDF

12/15/11 Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. CG Docket Numbers 10-51 and 03-123. FCC 11-184.
FNPRM: Word|| PDF

6/30/11 Order Adopting 2011-2012 TRS Funding Requirements. Docket Numbers 10-51, 3-123. FCC 11-104.
Order: Word|| PDF

04/15/11 FCC Seeks Comment on the Rates and Compensation for Video Relay Service for the 2011-12 Interstate Telecommunications Relay Services Fund Year.
NPRM: Word|| PDF

4/8/11 Structure and Practices of the Video Relay Service Program; TRS and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. CGB waives the May 1, 2011 Fund administrator filing requirement for VRS payment formulas and revenue requirements only. CG Docket Numbers 10-51 and 03-123. DA 11-655
Order: Word|| PDF

8/12/10 Structure and Practices of the Video Relay Service Program. Denied the Motion for Extension of Comment Period.
Order Denying Request for Extension of Time to File Comments: Word|| PDF

6/28/10 In the Matter of Structure and Practices of the Video Relay Service Program. Compensation Methodology. CG Docket No. 10-51; FCC 10-111
Notice of Inquiry: Word|| PDF