May 20, 2013 (Published)
Background A “sports blackout” is when a sports event that was scheduled to be televised is not...
Mobile Phone and Device Unlocking FAQs
February 21, 2014 (Published)
Consumers often question why they may not have the choice of using their existing mobile wireless...
Advisory for Analog Cable Television Subscribers
December 12, 2012 (Published)
This advisory applies to customers of cable television systems that carry both analog and digital...
'One Ring' Wireless Phone Scam
February 12, 2014 (Published)
The FCC has recently learned of a new phone scam targeting wireless consumers. Some wireless...
Text-to-911: Quick Facts & FAQs
June 28, 2013 (Published)
Today most consumers cannot reach 911 by sending a text message from their wireless phone. In...
Wireless Emergency Alerts (WEA)
February 27, 2013 (Published)
Background Have you ever thought that, for emergency alerts to be distributed as quickly as...
VoIP and 911 Service
May 26, 2011 (Published)
The ability to access emergency services by dialing 911 is a vital component of public safety and...
Universal Service Program for Schools and Libraries (E-Rate)...
May 24, 2011 (Published)
The Schools and Libraries program, also known as the E-rate program, makes telecommunications and...
How to File a Complaint
August 9, 2014 (Published)
The Federal Communications Commission regularly receives complaints from consumers on a wide...
Complaints About Broadcast Advertising
May 20, 2011 (Published)
The FCC receives numerous complaints from consumers about broadcast advertising. These complaints...