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Bill Shock: Starting to Set the Rules
October 14, 2010
At today's FCC open meeting, the Chairman and the four other commissioners unanimously voted to...
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October 14, 2010
FCC PROPOSES RULES TO HELP MOBILE PHONE USERS AVOID "BILL SHOCK" -
December 10, 2010
Empowering Consumers to Avoid Bill Shock; Consumer Information and Disclosure -
Fighting Bill Shock: We Hear You Now
October 13, 2010
As you can read in his blog post here, our Chairman, Julius Genachowski, outlined an ambitious...
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The FCC's Consumer Empowerment Agenda
October 13, 2010
On the way in this morning, I got an email from a friend that rings familiar to way too many...
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October 13, 2010
FCC PAPER FINDS ONGOING CONSUMER FRUSTRATION WITH "BILL SHOCK" -
/Consumers Guide
August 3, 2010
Earlier this month, we launched the Consumer Help Center. If you haven't already had a chance to...
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One-Stop-Shopping For Consumers
July 27, 2010
The FCC's website has always had lots of information of interest to consumers but, starting today,...
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Denying Bill Shock by Distorting the Facts
July 15, 2010
The FCC receives thousands of complaints a year about cell-phone bill shock — what happens when...
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Broadband Speed: When Ignorance is Costly
June 2, 2010
For several months, the FCC has been working to help consumers get more information about the...
