How to File a Complaint
August 9, 2014 (Published)
The Federal Communications Commission regularly receives complaints from consumers on a wide...
Cramming - Unauthorized Charges on Your Phone Bill
May 25, 2011 (Published)
Cramming Settlement for Consumers Announced Dec. 19, 2014: The FCC, along with the FTC and...
Voice Mail Fraud - Beware
October 8, 2014 (Reviewed)
If you don’t change the default password on your voice mailbox, you, or your company, could be in...
Recording Telephone Conversations
March 31, 2014 (Reviewed)
Background The Federal Communications Commission (FCC) currently has no rules regarding recording...
Protecting Your Privacy
March 31, 2014 (Updated)
Background In today’s environment where numerous entities collect and store personal information...
Mexico Collect Call Scam
October 20, 2014 (Updated)
Background The FCC has learned of a telephone scam that originates in Mexico and apparently...
Emergency Alert System (EAS)
January 5, 2015 (Updated)
The Emergency Alert System is a national public warning system that requires TV and radio...
Lifeline: Promoting Telephone Subscribership on Tribal Lands...
May 10, 2011 (Published)
Lifeline is a government benefit program that provides discounts on monthly telephone service for...
Don't Fall for the 90# Telephone Scam
October 30, 2014 (Updated)
The old traditional (wired) phone scam involving the 90# buttons on your business telephone is...
May 19, 2011 (Published)
What is call splashing? When you place a long-distance call from a public phone (a payphone, hotel...