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Lifeline: Affordable Telephone Service for Income-Eligible Consumers
May 16 2011
Background Lifeline is a government benefit program that provides discounts on monthly...
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IP Relay Service
May 16 2011
Background Telecommunications Relay Service (TRS) permits persons with a hearing or speech...
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Inmate Telephone Service
May 16 2011
Background The Federal Communications Commission (FCC) has rules that ensure consumers are able...
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Getting Broadband
May 10 2011
What Is Broadband? Broadband or high-speed Internet access allows users to access the Internet and...
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Children's Internet Protection Act
May 19 2011
Background The Children’s Internet Protection Act (CIPA) was enacted by Congress in 2000 to...
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Directory of Media Bureau Pages
October 18 2011
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How do I file a complaint against my Internet Service Provider?
March 04 2011
The FCC does not regulate Internet Service Providers (ISPs). You may contact your state consumer...
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How do I use 711 for Telecommunications Relay Service?
March 04 2011
The Federal Communications Commission (FCC) has adopted use of the 711 dialing code for access to...
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Wireless World Travel Made Simple
May 26 2011
1. Before you travel abroad, check with your provider to see if your mobile phone is going to...
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How to Protect Yourself Online
May 13 2011
Background The Internet and the information it connects to is a resource that many have come to...
