Next Generation 911
Citizen's Summary
This proceeding addresses how Next Generation 911 (NG911) can enable the public to obtain emergency assistance by means of advanced communications technologies beyond traditional voice-centric devices.
Competitive forces and technological innovation have ushered in an era of advanced Internet-Protocol (IP)-based devices and applications that have vastly enhanced the ability of the public to communicate and send and receive information.
At the same time, our legacy circuit-switched 911 system is unable to accommodate the capabilities embedded in many of these advanced technologies, such as the ability to transmit and receive photos, text messages, and video.
In this proceeding, we seek to gain a better understanding of how the gap between the capabilities of modern networks and devices and today’s 911 system can be bridged. We also seek comment on how to further the trans-emergency communications and Next Generation 911.
