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Numbering and E911 Requirements for VRS and IP Relay Video In American Sign
Language (ASL)

After November 12, 2009, your VRS and IP Relay calls - other than 911 calls - will not be completed unless you register with a provider.

In ASL video: Use of Toll Free Numbers for VRS and IP Relay Services

Public Notices and Orders

11/22/11
Wireline Competition Bureau Announces Date for Internet-Based Telecommunications Relay Service Numbering Rules and Beginning of Transition Period. Dockets WC 10-191; CG 03-123; WC 05-196. DA 11-1931.
Public Notice: Word || PDF

2/4/11
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Granted a Six-Month Extension of the Waiver Regarding Treatment of Toll Free Numbers in the iTRS Numbering Directory. (Docket Numbers 10-191, 05-196, and 03-123)
Order: Word || PDF

9/17/10
FCC Initiates Rulemaking to Improve iTRS Numbering.
Comment Date: 30 days after publication in the Federal Register
Reply Comment Date: 45 days after publication in the Federal Register
NPRM: Word || PDF

8/4/10
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities, E911 Requirements for IP-Enabled Service Providers. Granted a six-month extension of the waiver regarding treatment of toll free numbers in the Internet-based Telecommunications Relay Service numbering directory. Docket Numbers 05-196 and 03-123. DA 10-1445
Order: Word || PDF

7/2/10
Comments Sought on Purple Communications, Inc. Petition for Clarification or Waiver to Implement Call Forwarding Service for Internet-Based Telecommunications Relay Service Users. CG Docket No. 10-51. DA 10-1253
Public Notice: Word || PDF
Comments Due: July 16, 2010
Reply Comments Due: July 23, 2010

6/30/10
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities and E911 Requirements for IP-Enabled Service Providers. The Consumer & Governmental Affairs Bureau and the Wireline Competition Bureau extend the waivers of certain TRS mandatory minimum standards for VRS and IP Relay Service that will expire on July 1, 2010. Dockets CG 03-123 and WC 05-196. DA 10-1235.
Order: Word || PDF

4/2/10
CGB and WCB Grant a Four-Month Extension of the Waiver Regarding Treatment of Toll Free Numbers in the iTRS Numbering Directory. (DA 10-593) CG Docket No. 03-123, WC Docket No. 05-196, and CG Docket No. 10-51
Order: Word || PDF

12/24/09
Telecommunications Relay Services and Speech-To-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Service Providers. Extended with conditions for six months until July 1, 2010 the waivers of certain telecommunications relay services mandatory minimum standards for Video Relay Service and Internet Protocol Relay Service that will expire on January 1, 2010. DA 09-2634. Docket Numbers 05-196 and 03-123.
Order: Word || PDF

12/4/09
The Consumer & Governmental Affairs Bureau (CGB) and the Wireline Competition Bureau (WCB) Issue Temporary Waiver to Address Routing of Internet-based TRS Calls Using Toll Free Numbers. CG Docket No. 03-123, CC Docket No. 98-67 and WC Docket No. 05-196. (DA 09-2543)
Order: Word || PDF

11/5/09
In the Matter of Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities and E911 Requirements for IP-Enabled Service Providers. Docket Numbers CG 03-123, CC 98-67 and WC 05-196; DA 09-2389
Order: Word || PDF

10/21/09
Consumer & Governmental Affairs Bureau Reminds VRS and IP Relay Service Providers of Their Outreach Obligations and Clarifies Their Call Handling Obligations for Unregistered Users After the November 12, 2009, Ten-Digit Numbering Registration Deadline. DA 09-2261; Docket Numbers 03-123 and 05-196.
Public Notice: Word || PDF

9/18/09
FCC Announces Workshop on Ten-Digit Numbering and E911 Requirements for Video Relay Service and IP Relay. The FCC will hold a workshop on September 25, 2009 to address issues relating to Ten-Digit Numbering and E911 Requirements for VRS and IP Relay.
News Release and Agenda: Word || PDF || VRS 10-Digit Numbering Workshop Video

8/11/09
Clarification Regarding the use of Toll Free Numbers for Internet-Based Telecommunications Relay Services. DA 09-1787. (Dockets 98-67, 05-196, 03-123)
Public Notice: Word || PDF

8/11/09
Pleading Cycle Established for Comments on Petition of Sorenson Communications, Inc. for Declaratory Ruling or Limited Waiver of the Commission's Rules. DA 09-1789 (Dockets 05-196, 03-123)
Public Notice: Word || PDF

6/15/09
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. E911 Requirements for IP-Enabled Service Providers. CGB find good cause to extend the 6/30/09, date for the end to the permissive calling period during which Internet-based TRS providers may continue to complete the non-emergency calls of unregistered users. TRS providers may continue to complete such calls until 11/12/09. After that date providers will have to ensure that a user has registered with a default provider before completing the user's non-emergency calls. CG Docket No. 03-123, WC Docket No. 05-196. (DA 09-1323)
Order: Word || PDF

4/28/09
FCC Releases ASL Video Explaining New Ten-Digit Numbering and Emergency Call Handling Procedures for Internet-Based TRS. The Commission has produced a video in American Sign Language to explain the new ten-digit numbering requirements and emergency call handling procedures for Internet-based telecommunications relay services.
News Release: Word || PDF

4/20/09
Pleading Cycle Established for Filing of Oppositions to Petition for Partial Reconsideration and Limited Waiver, and Petition for Partial Reconsideration, Concerning the Assignment of Ten-Digit Telephone Numbers and E911 Requirements for Internet-Based TRS. (DA 09-870) Docket numbers 03-123 and 05-196.
Public Notice: Word || PDF

12/19/08
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Service Providers. Commission Orders Timely Implementation of Ten-Digit Numbering, Interoperability for Internet-based TRS Users. Docket Numbers 98-67, 03-123 and 05-196. (FCC 08-275)
Order: Word || PDF
Martin Statement: Word || PDF
Copps Statement: Word || PDF
Adelstein Statement: Word || PDF
Tate Statement: Word || PDF
McDowell Statement: Word || PDF

10/8/08
Pleading Cycle Established for Comments on Petition of Sorenson Communications, Inc. for Limited Waiver. CG Docket No. 03-123 and WC Docket No. 05-196 (DA 08-2255)
Public Notice:  Word || PDF

9/22/08
Consumer And Governmental Affairs Bureau Modifies Cost Submission Timeframes Associated With Implementation Of The Numbering System For Internet-Based Telecommunications Relay Services.  Docket No. 03-123 and 05-196.
Public Notice:  Word || PDF

9/19/08
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Service Providers. Granted the petition for limited waiver of interim Section 64.605(c) of the Commission's rules, filed by Sorenson Communications, Inc. and extended limited waiver to all VRS providers. (Docket No. 03-123 and 05-196) (FCC No. 08-210)
Order: Word || PDF

7/29/08
Commission Releases Request for Quotation for Contractor to Build and Operate Centralized Database for Internet Based Telecommunications Relay Service Numbering System. (CG Docket 03-123; WC Docket 05-196)
Public Notice: Word || PDF

6/25/08
Commission Releases Sources Sought Announcement Seeking Contractor to Build and Operate Centralized Database for Internet Based Telecommunications Relay Service Numbering System. (CG Docket No. 03-123 and WC Docket No. 05-196) (DA 08-1483)
Public Notice: Word || PDF

6/24/08
FCC Adopts Telephone Numbering System and E-911 Requirements for Providers of Internet-Based Telecommunications Relay Services.
R&O/NPRM: Word || PDF
News Release (6/11/08): Word || PDF
Martin Statement: Word || PDF
Copps Statement: Word || PDF
Adelstein Statement: Word || PDF
Tate Statement: Word || PDF

4/29/08
FCC Stakeholder Workshop on Ten-Digit Numbering Solutions for Internet-Based Telecommunications Relay Services.
Webcast || Attendee List

4/23/08
FCC Releases Agenda for April 29, 2008 Stakeholder Workshop on Ten-Digit Numbering Solutions for Internet-Based Telecommunications Relay Services.
News Release: Word || PDF

4/4/08
FCC to Hold Workshop on Solutions for Implementing Ten-Digit Telephone Numbering for Internet-Based Telecommunicaitons Relay Services (TRS) on April 29, 2008.
News Release: Word || PDF

3/19/08
CGB Seeks to Refresh Record on Assigning Internet Protocol (IP)-Based TRS Users Ten-Digit Telephone Numbers Linked to North American Numbering Plan (NANP) and Related Issues. (DA 08-607) (Docket No. 03-123)
Pleading Cycle Established
Public Notice: Word || PDF

3/19/08
Adopted Emergency Call Handling Requirements for Internet-based TRS Providers. (FCC 08-78)
Report and Order: Word | PDF
Erratum Released April 8, 2008: Word | PDF
Copps Statement: Word | PDF
Adelstein Statement: Word | PDF
Tate Statement: Word | PDF

05/03/06
FCC Declares Video Relay Service (VRS) Providers Must Provide Interoperability With Competing Providers. The Commission also asks for comment on how hearing callers can reach VRS providers and on whether speech Internet protocols should be adopted for VRS equipment.
News Release: Word || PDF
Declaratory Ruling and Further Notice of Proposed Rulemaking FCC 06-57 Released 5/9/06: Word || PDF
Martin Statement: Word || PDF
Copps Statement: Word || PDF
Adelstein Statement: Word || PDF
Tate Statement: Word || PDF

Consumer Information and Outreach Materials


Video: Introduction to New Numbering and E911 Requirements for VRS and IP Relay

Link to watch and listen to Real Networks Video Format of this video | Link to watch and listen to Windows Media Video Format of this video

  1. Why did the FCC adopt these rules? Link to watch and listen to Real Networks Video Format of this video | Link to watch and listen to Windows Media Video Format of this video

  2. What are ten-digit geographic numbers? Link to watch and listen to Real Networks Video Format of this video | Link to watch and listen to Windows Media Video Format of this video

  3. How do I obtain a ten-digit geographic number? Link to watch and listen to Real Networks Video Format of this video | Link to watch and listen to Windows Media Video Format of this video

  4. Who may obtain a ten-digit geographic number? Link to watch and listen to Real Networks Video Format of this video | Link to watch and listen to Windows Media Video Format of this video

  5. How does the registration process work? Link to watch and listen to Real Networks Video Format of this video | Link to watch and listen to Windows Media Video Format of this video

  6. Why is registration required? Link to watch and listen to Real Networks Video Format of this video | Link to watch and listen to Windows Media Video Format of this video

  7. What is the new deadline for registering for a ten-digit geographic number? Link to watch and listen to Real Networks Video Format of this video | Link to watch and listen to Windows Media Video Format of this video

  8. Can I place and receive calls through an alternate provider (commonly referred to as “dial-around” calls)? Link to watch and listen to Real Networks Video Format of this video | Link to watch and listen to Windows Media Video Format of this video

  9. If I switch to a new “default provider,” may I keep the ten-digit geographic number and continue to use the equipment that was supplied to me by another provider? Link to watch and listen to Real Networks Video Format of this video | Link to watch and listen to Windows Media Video Format of this video

  10. Are there limits on the assignment of ten-digit geographic numbers? Link to watch and listen to Real Networks Video Format of this video | Link to watch and listen to Windows Media Video Format of this video

  11. How will individual toll-free numbers work with ten-digit geographic numbers? Link to watch and listen to Real Networks Video Format of this video | Link to watch and listen to Windows Media Video Format of this video

  12. Which numbering costs can be passed on to consumers? Link to watch and listen to Real Networks Video Format of this video | Link to watch and listen to Windows Media Video Format of this video

  13. Can I make an emergency 911 call using VRS or IP Relay? Link to watch and listen to Real Networks Video Format of this video | Link to watch and listen to Windows Media Video Format of this video

  14. What do I do if I have a problem completing a 911 call, or I experience other problems? Link to watch and listen to Real Networks Video Format of this video | Link to watch and listen to Windows Media Video Format of this video



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