The Consumer and Governmental Affairs Bureau develops and implements the FCC's consumer policies and serves as the agency's connection to the American consumer. Our mission includes disability rights, consumer education, and outreach to state, local and Tribal governments. Learn more about our work.
Alejandro Roark, Bureau Chief
Consumer and Governmental Affairs Headlines
May 18, 2023
Wednesday, March 9, 2022 - 11:15 am
National Consumer Protection Week
Warm greetings from the FCC as we celebrate National Consumer Protection Week 2022. Here at the FCC, and especially at the...
Tuesday, April 13, 2021 - 11:15 am
Implementing the TRACED Act to Combat Illegal Robocalls
Today we are launching a new webpage that showcases the FCC’s work to protect consumers from illegal robocalls, using the...
Our Disability Rights Office addresses a variety of disability-related telecommunications matters, including access to equipment and services, mobile phone web browsers, emergency information and closed captioning. We also provide expert advice and assistance to consumers, industry and others on issues relevant to people with disabilities.
Tribal Consultation and Listening Session on Proposed Rules to Address Barriers to E-Rate Access
Virtual (Link provided upon registration)