September 12, 2016
- Public Notice
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The Consumer and Governmental Affairs Bureau develops and implements the FCC's consumer policies and serves as the agency's connection to the American consumer. Our mission includes disability rights, consumer education, and outreach to state, local and Tribal governments. Learn more about our work.
Alison Kutler, Bureau Chief, Biography
Consumer and Governmental Affairs Headlines
August 31, 2016
- Public Notice
CGB Hosts Technology Transitions Info Session
August 26, 2016
- Public Notice
Closed Captioning Responsibilities Effective Date
August 25, 2016
- Public Notice
VRS interoperability and portability standards
August 24, 2016
- Order
Waiver of TRS equal access and billing options
August 23, 2016
- Public Notice
2016 CVAA Biennial Report Tentative Findings Public Notice
Upcoming Event
Recent Blog Posts
September 2, 2016 - 10:20 am
Consumer Tips for Confronting Robocalls
Like you, we at the FCC understand how frustrating unwanted telemarketing, spoofed, and robotic...
June 2, 2016 - 11:34 am
Real-Time Text: An IP-Based Solution for Accessible Communications
Over the past two decades, Americans have experienced a historic evolution in the way we...
Disability Rights
Our Disability Rights Office addresses a variety of disability-related telecommunications matters, including access to equipment and services, mobile phone web browsers, emergency information and closed captioning. We also provide expert advice and assistance to consumers, industry and others on issues relevant to people with disabilities.