The Consumer and Governmental Affairs Bureau develops and implements the FCC's consumer policies and serves as the agency's connection to the American consumer. Our mission includes disability rights, consumer education, and outreach to state, local and Tribal governments. Learn more about our work.
Alejandro Roark, Bureau Chief
Consumer and Governmental Affairs Headlines
FCC Acts to Ensure Reasonable Calling Rates for Incarcerated People
FCC Task Force to Hold Listening Session in Baltimore
FCC Reduces & Streamlines Pricing for Reassigned Numbers Database
FCC Announces Over $1.7 Million In Emergency Connectivity Funding
FCC Targets Over $7M Toward Affordable Connectivity Program Awareness
National Consumer Protection Week
Warm greetings from the FCC as we celebrate...
Implementing the TRACED Act to Combat Illegal Robocalls
Our Disability Rights Office addresses a variety of disability-related telecommunications matters, including access to equipment and services, mobile phone web browsers, emergency information and closed captioning. We also provide expert advice and assistance to consumers, industry and others on issues relevant to people with disabilities.