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FCC Launches Support Line For Consumers Who Are Deaf And Hard Of Hearing Using American Sign Language Over Videophone
News Release | Blog by Greg Hlibok, Chief of DRO

Text to 9-1-1 in ASL Video

If you have any questions, concerns, or need assistance in regard to disability issues relating to telecommunications please do not hesitate to contact us at dro@fcc.gov. If your disability prohibits you from filing a comment please send your e-filing comments to dro@fcc.gov with your address and telephone number included. If you need to reach a member of the Disability Rights Office please call 202-418-2517.

Facilitating the Deployment of Text-to-911 and other Next Generation 911 Applications; Framework for Next Generation 911 Deployment

FCC Sets Path for Widespread Text-to-911 Deployment. Action by: the Commission. Adopted: 01/30/2014 by Policy Statement and Second Further Notice of Proposed Rulemaking. (FCC No. 14-6).
- News Release
- Policy Statement and Second FNPRM
- Wheeler Statement
- Clyburn Statement
- Rosenworcel Statement
- Pai Statement
- O'Rielly Statement

DISABILITY-RELATED HEADLINES

This page contains the latest notices, public notices, orders, and news releases at a glance.

TWENTY-FIRST CENTURY COMMUNICATIONS AND VIDEO ACCESSIBILITY ACT (CVAA)

Releases under the Twenty-First Century Communications and Video Accessibility Act to increase the access of persons with disabilities to modern communications.

ACCESSIBILITY AND INNOVATION INITIATIVE

The mission of the Accessibility and Innovation Initiative is to promote collaborative problem-solving among stakeholders to ensure that people with disabilities reap the full benefits of communications technology. Through workshops, field events, facilitated dialogues, and online tools, the Initiative will foster affordable technology solutions.

TRS

The FCC implements Title IV of the Americans With Disabilities Act (ADA) which covers Telecommunications Relay Service (TRS). TRS enables a person with a hearing or speech disability to access the telephone system and communicate with persons without such a disability.

VRS REFORM

Releases on the Structure and Practices of the Video Relay Service (VRS) Program.

TEN-DIGIT NUMBERS REQUIRED FOR VRS AND IP RELAY USERS

After November 12, 2009, any VRS and IP Relay call - other than 911 calls - will not be completed unless the user has registered with a provider to obtain a ten-digit number.

SECTION 255

The Federal Communications Commission (FCC) has rules requiring telecommunications manufacturers and service providers to make their products and services accessible to people with disabilities, if readily achievable. Our rules implement Section 255 of the Communications Act.

CLOSED CAPTIONING OF VIDEO PROGRAMMING ON TELEVISION (47 CFR § 79.1)

The FCC implements the Closed Captioning requirements of the Telecommunications Act, found in Section 713, to make sure that all non-exempt television programs are made accessible for people who are hard of hearing or deaf. Closed captioning is a technology that provides visual text to describe dialogue, background noise, and sound effects on television programming.

ACCESS TO EMERGENCY INFORMATION ON TELEVISION (47 CFR § 79.2)

The FCC implements rules that require broadcasters, cable operators, and other multichannel video programming distributors to make emergency information (e.g., pertaining to storms, school closings, and other emergencies) that they provide to their viewers accessible to people who are hard of hearing, deaf, blind or visually impaired.

CLOSED CAPTIONING OF VIDEO PROGRAMMING DELIVERED USING INTERNET PROTOCOL (IP) (47 CFR § 79.4)

The FCC implements rules that require closed captioning of video programming delivered using Internet Protocol. These rules require that certain captioned programs shown on TV are captioned when re-shown on the Internet. These rules implement provisions of the Twenty-First Century Communications and Video Accessibility Act of 2010 (CVAA).

SECTION 504/HANDBOOK

The FCC Section 504 Programs & Activities Accessibility Handbook (Section 504 Handbook) is a collection of guidelines, information, and procedures to ensure that the Commission is accessible to individuals with disabilities. The content of this handbook is designed to assist Commission personnel in their efforts to provide such accessibility.

VoIP

Voice Over Internet Protocol.

HAC

Hearing Aid Compatibility.

DISABILITY INDEX . . . .

JOIN THE AccessInfo EMAIL LIST

A mailing list providing information about how to get regular email updates on accessibility-related FCC actions.

MANAGERS

  • Gregory Hlibok, Chief
  • Cheryl King, Deputy Chief
  • Susan Kimmel, Deputy Chief
Updated: October 16, 2014
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