AccessInfo E-mail List
- How to Subscribe/Unsubscribe (July 30, 2018)
Affordable Connectivity Program
- What You Need to Know (December 31, 2021)
Americans with Disabilities Act
- 30th Anniversary of the ADA (July 24, 2020)
ASL Consumer Support Line
- General Information (January 12, 2022)
Broadcast Television and Post Incentive Auction Transition
- Frequently Asked Questions (April 19, 2018)
Closed Captioning
- General Guidance (June 19, 2018)
- Exemptions (June 19, 2018)
- Caption Quality Requirements (June 19, 2018)
- Filing a Complaint (June 19, 2018)
Consumer Complaints
- How to File a Complaint with the FCC (February 20, 2020)
COVID-19 Consumer Scams
- General Information (November 18, 2020)
Direct Video Calling
- About Direct Video Calling (December 6, 2016)
Disability Rights Office
- Introduction to the Disability Rights Office (December 17, 2020)
- Announcement (May 10, 2021)
Emergency Connectivity Fund
- What Does It Do and How Can It Help Schools and Libraries (June 21, 2021)
Emergency Preparedness
- About Accessible Televised Emergency Information (August 14, 2019)
- About Emergency Communications – Preparing for Network Outages (August 21, 2019)
- About Emergency Communications – What to Do During A Network Outage (August 21, 2019)
Lifeline
- Lifeline - Consumer Guide (September 11, 2020)
Real-Time Text
- Real-Time Text (September 13, 2017)
Lifeline
- Lifeline - Consumer Guide (September 11, 2020)
Request for Dispute Assistance
- Request for Dispute Assistance (February 27, 2023)
Text to 911 for Emergencies
- Text to 911 for Emergencies (October 14, 2014)
Telecommunications Relay Services
- Telecommunications Relay Services (July 21, 2021)
- Using VRS While Out of US (September 27, 2022)
- 2017 Video Relay Service (VRS) Improvement Order (June 23, 2017)
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User Registration
- April 30 Deadline for TRS User Registration (April 13, 2018)
- What is the User Registration Database? (September 21, 2015)
- Why is the FCC doing this? (September 21, 2015)
- What are the new registration requirements? (September 21, 2015)
- How will this affect me? (September 21, 2015)
- Why must I provide my last four digits of my social security number (SSN)? (September 21, 2015)
- What if I don’t have a SSN? (September 21, 2015)
- What will the FCC do with my information? (September 21, 2015)
- What if I don’t want to give my SSN? (September 21, 2015)
- Can I use VRS if I decide not to give my SSN? (September 21, 2015)
- April 30 Deadline for TRS User Registration (April 13, 2018)
- Check In Before You Port Out (September 21, 2015)
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VRS Reform
- Part 1 (June 10, 2013)
- Part 2 (June 10, 2013)
- Part 1 (June 10, 2013)
Broadband Access
- Broadband