AccessInfo E-mail List

  • How to Subscribe/Unsubscribe (July 30, 2018)



Americans with Disabilities Act

  • 30th Anniversary of the ADA (July 24, 2020)

ASL Consumer Support Line

 

  • General Information (June 6, 2014)



Broadcast Television and Post Incentive Auction Transition

  • Frequently Asked Questions (April 19, 2018)



Closed Captioning

  • General Guidance (June 19, 2018)

     

  • Exemptions (June 19, 2018)

     

  • Caption Quality Requirements (June 19, 2018)

     

  • Filing a Complaint (June 19, 2018)



Consumer Complaints

  • How to File a Complaint with the FCC (February 20, 2020)

COVID-19 Consumer Scams

  • General Information (November 18, 2020)

 

Direct Video Calling

  • About Direct Video Calling (December 6, 2016)



Disability Rights Office

  • Introduction to the Disability Rights Office (December 17, 2020)



 

Emergency Broadband Benefits Program

  • Announcement (May 10, 2021)
 

 

Emergency Connectivity Fund

  • What Does It Do and How Can It Help Schools and Libraries (June 21, 2021)

Emergency Preparedness

  • About Accessible Televised Emergency Information (August 14, 2019)

 

  • About Emergency Communications – Preparing for Network Outages (August 21, 2019)
  • About Emergency Communications – What to Do During A Network Outage (August 21, 2019)



Lifeline

  • Lifeline - Consumer Guide (September 11, 2020)



Real-Time Text

  • Real-Time Text (September 13, 2017)



Text to 911 for Emergencies

  • Text to 911 for Emergencies (October 14, 2014)



Telecommunications Relay Services

  • Telecommunications Relay Services (July 21, 2021)
  • Marlee Matlin's Remarks at FCC Hearing on Broadband Access for People With Disabilities (November 13, 2009)

  • Video Relay Services

    • 2017 Video Relay Service (VRS) Improvement Order (June 23, 2017)
    • This video is presented in American Sign Language with English captions and no audio track. Click on the link to view the transcript: https://www.youtube.com/watch?v=cq0Xqt3uZBQ

      User Registration

      • April 30 Deadline for TRS User Registration (April 13, 2018)

         

      • What is the User Registration Database? (September 21, 2015)

         

      • Why is the FCC doing this? (September 21, 2015)

         

      • What are the new registration requirements? (September 21, 2015)

         

      • How will this affect me? (September 21, 2015)

         

      • Why must I provide my last four digits of my social security number (SSN)?  (September 21, 2015)

         

      • What if I don’t have a SSN? (September 21, 2015)

         

      • What will the FCC do with my information? (September 21, 2015)

         

      • What if I don’t want to give my SSN? (September 21, 2015)

         

      • Can I use VRS if I decide not to give my SSN? (September 21, 2015)

         

    • Check In Before You Port Out (September 21, 2015)

       

    • VRS Reform

      • Part 1 (June 10, 2013)

         

      • Part 2 (June 10, 2013)

     



    Broadband Access

 

Updated: 
Thursday, July 22, 2021