• AccessInfo E-mail List

    • How to Subscribe/Unsubscribe (July 30, 2018)
  • ASL Consumer Support Line 

    • General Information (June 6, 2014)
  • Broadcast Television and Post Incentive Auction Transition

    • Frequently Asked Questions (April 19, 2018)
  • Closed Captioning

    • General Guidance (June 19, 2018)
    • Exemptions (June 19, 2018)
    • Caption Quality Requirements (June 19, 2018)
    • Filing a Complaint (June 19, 2018)
  • Direct Video Calling

    • About Direct Video Calling (December 6, 2016)

  • Real-Time Text

    • Real-Time Text (September 13, 2017)

  • Text to 911 for Emergencies

    • Text to 911 for Emergencies (October 14, 2014)

  • Video Relay Services

    • 2017 Video Relay Service (VRS) Improvement Order (June 23, 2017)
    • This video is presented in American Sign Language with English captions and no audio track. Click on the link to view the transcript: https://www.youtube.com/watch?v=cq0Xqt3uZBQ

      User Registration

      • April 30 Deadline for TRS User Registration (April 13, 2018)
      • What is the User Registration Database? (September 21, 2015)
      • Why is the FCC doing this? (September 21, 2015)
      • What are the new registration requirements? (September 21, 2015)
      • How will this affect me? (September 21, 2015)  
      • Why must I provide my last four digits of my social security number (SSN)?  (September 21, 2015)  
      • What if I don’t have a SSN? (September 21, 2015)  
      • What will the FCC do with my information? (September 21, 2015)
      • What if I don’t want to give my SSN? (September 21, 2015)  
      • Can I use VRS if I decide not to give my SSN? (September 21, 2015)
    • Check In Before You Port Out (September 21, 2015)
    • VRS Reform

      • Part 1 (June 10, 2013)
      • Part 2 (June 10, 2013)
  • Broadband Access

    • Marlee Matlin's Remarks at FCC Hearing on Broadband Access for People With Disabilities (November 13, 2009)

Updated: 
Friday, February 9, 2018