This page has been archived and is no longer actively maintained by the FCC.

The FCC has announced a tentative agenda for the Open Commission Meeting scheduled for 10:30 am on Thursday, July 16, 2020.  The meeting will be held online only, and will be streamed live with open captioning at

As part of the agenda, the Commission will consider a draft Report and Order that would designate 988 as the 3-digit number for the National Suicide Prevention Lifeline to reach suicide prevention and mental health support services.

What the Report and Order would do:

  • Require 988 calls to be transmitted to the National Suicide Prevention Lifeline, including calls made through telecommunications relay services.  
  • Require 988 to be implemented by July 16, 2022.
  • To ensure that calls to 988 go through, require 10-digit dialing in areas that use 7-digit dialing and also have 988 as the first 3 numbers in some of their 7-digit phone numbers.

988 is not currently active. While the transition to 988 takes place, Americans who need help should continue to contact the Lifeline by calling 1-800-273-8255 (1-800-273-TALK) and through online chats.

July 16 Meeting News Release:

Public Draft of the 988 Report and Order:

For information about the 988 Report and Order, please contract Michelle Sclater, Competition Policy Division, Wireline Competition Bureau, at (202) 418-0388 or  Individuals who use videophones and are fluent in American Sign Language (ASL) may call the FCC’s ASL Consumer Support Line at (844) 432-2275 (videophone).


Wednesday, July 1, 2020