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categoryTeaming Up to End Unwanted Robocalls and Texts
The FCC takes a multi-pronged approach in the campaign to end to illegal robocalls and spoofing scams. We know that our work is making a difference, but we have more to do, and you as a consumer play an important role. When you get an unwanted call or text, please file an informal complaint with the FCC. Doing so helps inform our policy decisions as well as our investigations. Working together, we will stop robocall and text scams.
Alejandro Roark, Consumer and Governmental Affairs Bureau Chief
Read Alejandro's Note about how we can work together to end unwanted calls and texts.
Learn more about robocall and text scams and how to avoid them:
- Pandemic Scams | Scam Glossary | Call Blocking Tools and Resources
- FCC Acts to Stop International Robocall Scams | FCC Signs Robocall Partnerships with State AGs
- Auto Warranty Renewal Scam Calls Top FCC Consumer Robocall Complaint in 2021
FCC Affordable Connectivity Program
The Affordable Connectivity Program helps consumers struggling to afford broadband get connected to internet service. Consumers looking for information on how eligible households can qualify and enroll can find it by visiting AffordableConnectivity.gov.
More About ACP:
- Consumer FAQ: Learn about eligibility requirements; how to apply
- Internet Providers: Find participating providers in your state.
- Virtual Events: How to Enroll in ACP
The new Affordable Connectivity Program is helping families connect to internet service.
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Chairwoman Rosenworcel | español | ASL
Consumer Guides
What is caller ID spoofing and how does it work? Get helpful tips about what you can do if you think you're being spoofed.
Remember to Rescan
TV channels may have recently changed in your area. Learn what you should do to ensure you're receiving all available channels. What to Watch For | Remember to Rescan
Broadband improves lives for people of all ages, from connecting far-flung family members and friends to providing easy online access to a virtual world of goods and services. Learn more about how you can - and why you should - get connected.
Consumer and Governmental Affairs Bureau
The Consumer and Governmental Affairs Bureau develops and implements the FCC's consumer policies and serves as the agency's connection to the American consumer.