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Bogus COVID-19 Tests and Pharmacy Offers
As the race for effective treatments and vaccines for COVID-19 intensifies, scammers continue to prey on our hopes and fears in attempts to steal insurance info, money or both. Get tips to help you avoid scam offers for unapproved antibodies tests or "pre-approved" medications and supplies from scam pharmacies.
Back to School Tips
Heading back to school during a pandemic presents students, families, and teachers with a unique set of challenges. The FCC has tips on home network optimization, getting broadband, wireless security, cell phone hygiene, and more. Learn more.
Keep Your Guard Up Against Census Imposters
Watch out for identity thieves posing as Census Bureau workers. They may call or text using spoofed phone numbers in attempts to steal valuable personal information. Learn about red flags that can help you avoid Census scams.
- Consumer Guides: Robocalls and Texts | Spoofing | Call Blocking Resources
Communicating During an Emergency
Watch FCC Video: Don't Be Scared, Be Prepared! Communicating can be challenging during power outages caused by severe weather. Learn how to prepare for such emergencies and what to do when outages occur.
Suicide Prevention Hotline: 1-800-273-8255
988 to Become National Suicide Prevention Hotline by July 2022: Click to learn more
Consumer Guides
What is caller ID spoofing and how does it work? Get helpful tips about what you can do if you think you're being spoofed.
Remember to Rescan
TV channels may have recently changed in your area. Learn what you should do to ensure you're receiving all available channels. What to Watch For | Remember to Rescan
Broadband improves lives for people of all ages, from connecting far-flung family members and friends to providing easy online access to a virtual world of goods and services. Learn more about how you can - and why you should - get connected.
Consumer and Governmental Affairs Bureau
The Consumer and Governmental Affairs Bureau develops and implements the FCC's consumer policies and serves as the agency's connection to the American consumer.