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Broadband Consumer Labels

Broadband Labels (Internet de Banda Ancha Etiquetas - en español) are designed to provide clear, easy-to-understand, and accurate information about the cost and performance of high-speed internet services. The labels are modeled after the FDA nutrition labels and are intended to help consumers comparison shop for the internet service plan that will best meet their needs and budget.

Consumers should look for broadband labels at any point of sale, including online and in stores, for providers with more than 100,000 subscribers.

Helpful Resources

The ACP Has Ended for Now

Due to a lack of additional funding from Congress, the Affordable Connectivity Program, has ended for now. Effective June 1, 2024, households will no longer receive an ACP discount.

Enrolled households should carefully review written notices from their internet company and from the Universal Service Administrative Company (USAC), the ACP administrator. Also, ask your internet company about how the end of the ACP will impact your internet service and bill.

For updates about the end of ACP, refer to fcc.gov/ACP and AffordableConnectivity.gov

988 Suicide and Crisis Lifeline

"988" is the new three-digit, nationwide phone number you can call or text to connect directly with mental health professionals at a national network of crisis centers. Click to learn more

Scammers Are Taxing This Time of Year

It's tax season and scammers are working overtime to steal your refund. Tax scammers often use pressure and a sense of urgency to gain access to your personal and financial information. Click to learn more.

File a Complaint

File a complaint with the FCC if you believe you have received an illegal call or text, or if you think you're the victim of a scam. Visit https://consumercomplaints.fcc.gov; or call: 1-888-CALL-FCC (1-888-225-5322); ASL: 1-844-432-2275.

Consumer and Governmental Affairs Bureau

The Consumer and Governmental Affairs Bureau develops and implements the FCC's consumer policies and serves as the agency's connection to the American consumer.