#Digital Connectivity & #Lifeline Awareness
Lifeline Program
Lifeline is an FCC program that helps make communications services more affordable for more than 6 million low-income consumers each year. Lifeline provides a discount on qualifying monthly telephone service, internet service, or bundled voice-internet packages purchased from participating providers. More: Lifeline Consumer FAQ
To enroll in Lifeline visit LifelineSupport.org
Affordable Connectivity Program
The Affordable Connectivity Program is an FCC benefit program that is currently helping to ensure that more than 20+ million households can afford the broadband they need for work, school, healthcare and more. Learn more: ACP Consumer FAQ
To enroll in the program visit GetInternet.gov
Participating Internet Providers
- If you currently have internet service, check with your provider to find out if they participate in ACP, or find companies near you that participate in the program.
Video
- Overview | Chairwoman | español | ASL
988 Suicide and Crisis Lifeline
"988" is the new three-digit, nationwide phone number you can call or text to connect directly with mental health professionals at a national network of crisis centers. Click to learn more
Protecting Your Personal Data
Our mobile phones know a lot about us and the data generated by our devices is increasingly being used in unexpected ways. Geolocation and other data, such as who we call, is sensitive and personal. With data breaches increasing in frequency and severity, it's important to take steps to safeguard your data. Click to learn more.
File a Complaint
If you believe your carrier or provider is selling or sharing your location or other protected customer proprietary network information, you can file privacy complaint with the FCC online by visiting https://consumercomplaints.fcc.gov; or call: 1-888-CALL-FCC (1-888-225-5322); ASL: 1-844-432-2275.
Consumer Guides
What is caller ID spoofing and how does it work? Get helpful tips about what you can do if you think you're being spoofed:
Consumer and Governmental Affairs Bureau
Consumer and Governmental Affairs Bureau
The Consumer and Governmental Affairs Bureau develops and implements the FCC's consumer policies and serves as the agency's connection to the American consumer.