988 Suicide and Crisis Lifeline

"988" is the new three-digit, nationwide phone number you can call or text to connect directly with mental health professionals at a national network of crisis centers. Click to learn more

 

Robotext Scams Are on the Rise

Like robocalls, texts can be spoofed to mask the originating number. And watch out for "wrong number" text scams, which may be originating from chat bots. Click to learn more.

Cracking Down on Auto Warranty Scams

Auto-warranty robocalls are the top unwanted scam call complaint filed by consumers with the FCC, prompting the Commission to order all U.S. voice service providers to block all auto warranty robocall traffic.

File a Complaint: When you get an unwanted call or text, please file an informal complaint with the FCC. Doing so helps inform our policy decisions as well as our investigations.


FCC Affordable Connectivity Program

The Affordable Connectivity Program helps consumers struggling to afford broadband get connected to internet service. Consumers looking for information on how eligible households can qualify and enroll can find it by visiting AffordableConnectivity.gov.

More About ACP:

The new Affordable Connectivity Program is helping families connect to internet service.

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Chairwoman Rosenworcel | español | ASL

 

 

Consumer Guides

Avoid Bill SurprisesWhat is caller ID spoofing and how does it work? Get helpful tips about what you can do if you think you're being spoofed.

 
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Remember to Rescan

TV channels may have recently changed in your area. Learn what you should do to ensure you're receiving all available channels. What to Watch For | Remember to Rescan

  

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Getting Connected to Broadband

Broadband improves lives for people of all ages, from connecting far-flung family members and friends to providing easy online access to a virtual world of goods and services. Learn more about how you can - and why you should - get connected.

  

Consumer and Governmental Affairs Bureau

The Consumer and Governmental Affairs Bureau develops and implements the FCC's consumer policies and serves as the agency's connection to the American consumer.