Stop Unwanted Robocalls and Texts
March 15, 2019
Under the Telephone Consumer Protection Act, the FCC plays a crucial role in helping consumers stop unwanted calls, text messages and faxes.
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categoryDTV Transition Consumer Guide Archive
March 12, 2019
Browse consumer education guides related to the transition in 2009 from analog broadcasts to digital television. Antennas and Digital Television | (...
TracFone Phone Unlocking Program
March 5, 2019
Millions of consumers use pre-paid cellphones through TracFone and its brands. The company has changed its policy to allow its customers – including...
Caller ID Spoofing
March 4, 2019
Caller ID spoofing is when a caller deliberately falsifies the information transmitted to your caller ID display to disguise their identity. Spoofing...
Understanding Your Telephone Bill
February 26, 2019
Monthly wireline or wireless phone bills can be confusing, which may be one reason the FCC receives tens of thousands of billing complaints each year...
Common Filing Tasks
February 26, 2019
Licensees may be required to perform standard filing tasks after obtaining a license. These tasks may be performed using the Universal Licensing...
Hearing Aid Compatibility for Wireline and Wireless Telephones
February 25, 2019
Wireline Telephones The Hearing Aid Compatibility Act of 1988 (HAC Act) required that the Federal Communications Commission ensure that all...
Closed Captioning Display Requirements for Equipment
February 7, 2019
Closed captioning displays the audio portion of a television program as text on the screen, and provides access to television for people who are deaf...
National Deaf-Blind Equipment Distribution Program
January 30, 2019
The FCC's National Deaf-Blind Equipment Distribution Program provides equipment needed to make telecommunications, advanced communications and the...
Porting: Keeping Your Phone Number When You Change Providers
December 7, 2018
If you're switching service providers and remaining in the same geographic area, you can keep your existing phone number. This process – often...