Caller ID Spoofing
February 25, 2021
Caller ID spoofing is when a caller deliberately falsifies the information transmitted to your caller ID display to disguise their identity. Spoofing...
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categoryUnderstanding Your Telephone Bill
February 19, 2021
Monthly wireline or wireless phone bills can be confusing, which may be one reason the FCC receives tens of thousands of billing complaints each year...
Hearing Aid Compatibility for Wireline and Wireless Telephones
January 28, 2021
The Hearing Aid Compatibility Act and other federal laws require the Federal Communications Commission to ensure the availability of wireline and...
Closed Captioning Display Requirements for Equipment
January 27, 2021
Closed captioning displays the audio portion of a television program as text on the screen, and provides access to television for people who are deaf...
711 for TTY-Based Telecommunications Relay Service
January 27, 2021
To make using TRS as simple as possible, you can simply dial 711 to be automatically connected to a TRS operator. It's fast, functional and free...
Telecommunications Access for People with Disabilities
January 27, 2021
FCC rules under Section 255 of the Communications Act require telecommunications equipment manufacturers and service providers to make their products...
Real-Time Text: Improving Accessible Telecommunications
January 27, 2021
Real-time text – or RTT – is a technology that allows text to be sent immediately as it is created through wireless handsets that use IP-based...
Telecommunications Relay Service - TRS
January 27, 2021
Telecommunications Relay Service is a telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls...
Video Relay Services
January 27, 2021
Video Relay Service is a form of Telecommunications Relay Service that enables persons with hearing disabilities who use American Sign Language to...
Accessibility of Advanced Communications Services and Equipment
January 27, 2021
Advanced communications services and equipment, such as computers, tablets and mobile phones, are required to be accessible and usable by individuals...