Lifeline Support for Affordable Communications
July 21, 2017
*/ Lifeline is the FCC's program to help make communications services more affordable for low-income consumers. Lifeline provides subscribers a...
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categoryProtecting Your Privacy: Phone and Cable Records
July 21, 2017
In today’s environment where numerous entities collect and store personal information, consumers are increasingly wary about their privacy. You want...
Frequently Asked Questions -- Attorney Honors Program
July 14, 2017
Updated on August 1, 2014 According to the Consolidated Appropriations Act, 2012, Pub. L. No. 112-74, Div. C, Title VII, § 704 (12/23/2011), if you...
Protecting Children from Objectionable Content on Wireless Devices
July 13, 2017
Increasingly, people of all ages are using wireless phones and devices for communicating, gathering information and entertainment – in all types of...
What Is a Toll-Free Number and How Does it Work?
July 13, 2017
Toll free numbers are numbers that begin with one of the following three-digit codes: 800, 888, 877, 866, 855 or 844. Toll free numbers allow callers...
Local, Local Toll, and Long Distance Calling
July 13, 2017
Many consumers find the offers they receive for new telephone service – especially long distance service – confusing. Here is a guide to some common...
Military Service Members and Wireless Phone Service
July 13, 2017
Are you a military service member paying for mobile service under a long-term plan you're unable to use because of an overseas deployment or transfer...
Receiving Broadcast TV Stations Dropped from Pay TV Service
June 30, 2017
One of the ways cable operators and other pay TV service providers, such as satellite operators, carry local television broadcast stations is through...
Addressing Cable Signal Problems
June 30, 2017
The FCC has technical quality standards that define a basic quality of service that cable subscribers are entitled to receive. Cable companies...
Updating Your Smartphone Operating System
June 30, 2017
Updating your smartphone’s operating system when notified to do so helps patch security gaps and improve your device’s overall performance. However,...