As the FCC's primary expert on public safety and homeland security matters, the Public Safety and Homeland Security Bureau (PSHSB) promotes the public’s access to reliable 911, emergency alerting, and first responder communications.  We do this by developing and implementing policies, consistent with the FCC’s statutory authority, to ensure that our Nation’s first responders and the American public have access to effective and reliable communications, and by collaborating with Federal government partners responsible for protecting the Nation’s communications infrastructure. At the FCC’s Public Safety and Homeland Security Bureau, the public’s safety is job 1!


Lisa M. Fowlkes
Lisa M. Fowlkes

Bureau Chief


Phone: (202) 418-1300

24/7 Operations Center: (202) 418-1122




Public Safety and Homeland Security Headlines

Bureau Chief Speeches

Recent Blog Posts

Issues and Initiatives

Emergency Alerting

The Emergency Alert System and Wireless Emergency Alerts  are the two main components of the national public warning system.

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The Communications Security, Reliability and Interoperability Council's (CSRIC) mission is to provide recommendations to the FCC to ensure, among other things, optimal security and reliability of communications systems, including telecommunications, media, and public safety.

Communications Security, Reliability and Interoperability Council (CSRIC)


911 is the nation’s universal emergency number for all telephone services and a vital part of our nation's emergency response and disaster preparedness system.


Wireless Resiliency Cooperative Framework

In 2016 the Federal Communications Commission adopted an Order expressing its support for a voluntary industry commitment to promote resilient wireless communications and situational awareness during disasters.  The Wireless Resiliency Cooperative Framework sets out an approach for enhancing coordination during an emergency.

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