“This page is a digitally archived AccessInfo Announcement”
Comments Due: August 17, 2016
Reply Comments Due: September 1, 2016
On July 18, the FCC released a Public Notice to invite public comment on a petition filed by VTCSecure LLC that requests:
- Waiver of specific Commission’s rules to enable providers to offer direct customer support services in sign language, and
- Declaratory ruling to clarify that Video Relay Services (VRS) providers are required to support the ability of VRS users to make direct video, voice and text calls to and from any telephone number listed in the TRS Numbering Directory, including direct sign language customer support service numbers.
Commenters may file in WC Docket No. 10‐191 and CG Dockets No. 03‐131 and 10‐51 at http://apps.fcc.gov/ecfs. For more information, please contact Michele Levy Berlove, Competition Policy Division, Wireline Competition Bureau, at (202) 418‐1477 or via email at Michele.Berlove@fcc.gov. For more information about filing comments and for those using videophones and fluent in American Sign Language, you may call the ASL Consumer Support Line at 844‐432‐2275.