“This page is a digitally archived AccessInfo Announcement”

The Federal Communications Commission (FCC) has released a video in American Sign Language (ASL)

about Text-to-911 and the FCC’s proposed rules. Please visit any of the following pages to view the video:


FCC YouTube Channel webpage: http://www.youtube.com/watch?v=xMae3EBBphU FCC Text-to-911 webpage:  http://www.fcc.gov/text-to-911


Below is a summary of Text-to-911 information shared in previous Access Info announcements.


On December 12, 2013, the FCC announced proposed rules about Text-to-911 and invited the public to

comment on the new proposed requirements.  This Further Notice of Proposed Rulemaking (FNPRM) is located at:



 On January 9, 2013, the FCC announced the due dates for the public comments and reply comments.

 Due date for automated “bounce-back” error messages:

 Comments:  January 29, 2013

 Reply comments:  February 8, 2013


 Due date for all other sections of the proposed rulemaking:

 Comments:  March 11, 2013

 Reply comments:  April 9, 2013


Text-to-911 is the ability to send a text message to 911 from your mobile phone or handheld device.   In the proposed rules, all wireless carriers, including certain providers of text messaging applications, such as iMessage, must make it possible for customers to send text messages to 911 to get emergency help.  The four largest wireless carriers have already voluntarily committed to make texting to 911 possible by May 15, 2014.


However,  because most 911 centers are not ready to accept text messages now, the FCC also proposed to require, by June 30, 2013, automated “bounce-back” error messages to consumers who send text messages to such 911 centers that are not ready to receive these messages.  In other words, if you send a text message to a

911 center that does not have the ability to accept text calls, after June 30, 2013, that center will have to send you back a text message that informs you that you need to reach 911 in another way.   These messages will continue until that center is able to receive emergency calls in text.


For more information about text-to-911, please visit the FCC webpage at:  http://www.fcc.gov/text-to-911, or contact Suzy Rosen Singleton, Disability Rights Office, Consumer and Governmental Affairs Bureau, at Suzanne.Singleton@fcc.gov or (202) 810-1503 (videophone or voice).  For further information regarding this specific proceeding, contact Timothy May, Policy Division, Public Safety and Homeland Security Bureau, at Timothy.May@fcc.gov or (202) 481-1463.











Tuesday, January 10, 2017