The mission of the Committee is to make recommendations to the Commission regarding consumer issues within the jurisdiction of the Commission and to facilitate the participation of consumers (including underserved populations, such as Native Americans, persons living in rural areas, older persons, people with disabilities, and persons for whom English is not their primary language) in proceedings before the Commission. The Committee may consider issues including, but not limited to, the following topics:
- Consumer protection and education;
- Implementation of Commission rules and consumer participation in the FCC rulemaking process; and,
- The impact of new and emerging communication technologies (including availability and affordability of broadband service and Universal Service programs).
The duties of the Committee will include providing guidance to the Commission, to gather data and information, and to perform those analyses that are necessary to respond to the questions or matters before it.
At this final meeting of the Committee's current term, the CAC considered a recommendation from its No Surprise Billing Task Force regarding the clarity of charges at point of sale and on bills. The Committee also received briefings from Commission staff on issues of interest to the Committee.
For further information about the Committee, contact: Scott Marshall, Designated Federal Officer, Consumer and Governmental Affairs Bureau, Federal Communications Commission, Room 3-A633, 445 12th Street, SW Washington, DC 20554; phone: 202-418-2809 (voice or Relay); email: firstname.lastname@example.org or the Deputy Designated Federal Officer of the Committee, Beau Finley. Phone: 202-418-7835 (voice or relay); Email: email@example.com.