May
22
2017

What Older Americans and Their Caregivers Should Know About Robocalls, Scams, and the Latest Technology and Accessibility Issues

1:00 pm – 2:00 pm EDT

In honor of Older Americans Month, the FCC’s Consumer and Governmental Affairs Bureau hosted a webinar that focused on a range of telecommunications and video programming issues related to older Americans.  

The webinar provided older Americans and their family and friends with information and tips about the value of broadband connectivity (i.e., staying engaged, telehealth) dealing with robocalls, reporting suspicious calls to the FCC’s Consumer Complaint Center, and benefitting from our rules requiring disability access to communications, including rules that require hearing aid compatibility, telecommunications relay services, emergency access, and closed captioning. 

Related Materials

Presenters

Welcome: Broadband and Staying Engaged

Scams and FCC Consumer Alerts

Diana Coho, Consumer Education and Outreach Specialist, Consumer Affairs and Outreach Division, Consumer and Governmental Affairs Bureau

Robocalls

Anthony Butler, Consumer Education and Outreach Specialist, Consumer Affairs and Outreach Division, Consumer and Governmental Affairs Bureau

The Benefits of Telemedicine 

Dr. Chris Gibbons, Chief Health Innovation Advisor, Connect2Health Task Force, FCC  

Communications for People with Hearing, Vision or Cognitive Loss

Susan Bahr, Attorney, Disability Rights Office, Consumer and Governmental Affairs Bureau

 

 

Contact

Diana Coho

diana.coho@fcc.gov 

(202) 418-2848;

Anthony Butler

anthony.butler@fcc.gov 

(202) 418-2372