What Older Americans and Their Caregivers Should Know About Robocalls, Scams, and the Latest Technology and Accessibility Issues
In honor of Older Americans Month, the FCC’s Consumer and Governmental Affairs Bureau hosted a webinar that focused on a range of telecommunications and video programming issues related to older Americans.
The webinar provided older Americans and their family and friends with information and tips about the value of broadband connectivity (i.e., staying engaged, telehealth) dealing with robocalls, reporting suspicious calls to the FCC’s Consumer Complaint Center, and benefitting from our rules requiring disability access to communications, including rules that require hearing aid compatibility, telecommunications relay services, emergency access, and closed captioning.
Related Materials
Presenters
Welcome: Broadband and Staying Engaged
Scams and FCC Consumer Alerts
Diana Coho, Consumer Education and Outreach Specialist, Consumer Affairs and Outreach Division, Consumer and Governmental Affairs Bureau
Robocalls
Anthony Butler, Consumer Education and Outreach Specialist, Consumer Affairs and Outreach Division, Consumer and Governmental Affairs Bureau
The Benefits of Telemedicine
Dr. Chris Gibbons, Chief Health Innovation Advisor, Connect2Health Task Force, FCC
Communications for People with Hearing, Vision or Cognitive Loss
Susan Bahr, Attorney, Disability Rights Office, Consumer and Governmental Affairs Bureau