Frequently Asked Questions by Topic
July 17, 2012 (Published)
Below is a list of topics that link to Frequently Asked Questions and responses.
Internet Protocol Version 6: IPv6 for Consumers
July 16, 2014 (Updated)
What is IPv6? In order to connect devices over the Internet, each device must have an Internet...
March 3, 2015 (Updated)
Robocalls are unsolicited prerecorded telemarketing calls to landline home telephones, and all...
21st Century Communications and Video Accessibility Act (CVAA)
September 13, 2011 (Published)
Twenty-First Century Communications and Video Accessibility Act of 2010 - Pub. L. 111-260...
FCC Broadband Initiatives
October 30, 2014 (Updated)
The President and Congress gave the Federal Communications Commission (FCC) several jobs to...
Frequently Asked Questions -- Attorney Honors Program
July 29, 2011 (Published)
Updated on August 1, 2014 Are non-U.S. citizens eligible for the program?...
International Long Distance Calling Made Simple Tip Sheet
July 27, 2011 (Published)
1. Check with your long distance service provider to find out how to dial internationally from...
911 Wireless Services
December 5, 2014 (Updated)
The number of 911 calls placed by people using wireless phones has significantly increased in...
Slamming: Switching Your Authorized Telephone Company Without Permission
January 14, 2015 (Updated)
"Slamming" is the illegal practice of switching a consumer's traditional wireline telephone...
When Your Telephone Company Discontinues Service
March 31, 2014 (Updated)
Domestic carriers, which include traditional wireline telephone companies and some cable companies...