After Storms, Watch Out for Scams
Service Outages: What You Can Do
We encourage you to contact your provider to resolve any service-related issues resulting from weather-rel...
Access to Emergency Information on Television
FCC rules require broadcasters and cable operators to make certain emergency information accessible to persons who are deaf or hard of hearing, and t...
Plan Ahead for Phase Out of 3G Cellular Networks and Service
If your mobile phone is more than a few years old, you may need to upgrade your device before your mobile provider shuts down its 3G network, to ...
Voicemail Hacking
Quick, what’s your voicemail PIN? Don’t know? It could be a default PIN, such as 1-2-3-4-5. Or maybe it was never set up at all. Facing a myriad ...
The FCC and Speech
The FCC has limited legal authority to act on complaints relating to the content of television or radio programming.
What is the FCC's responsibil...
Telecommunications Relay Service - TRS
COVID-19 Related Information
FCC Grants Flexibility to TRS Providers During Coronavirus
FCC Gives VRS Providers Flexibility to Hire Mor...
Ten-Digit Dialing
988 Suicide and Crisis Lifeline
On Saturday, July 16, 2022, the U.S. transitioned the 10-digit National Suicide Prevention Lifel...
Video Relay Services
Video Relay Service is a form of Telecommunications Relay Service that enables persons with hearing disabilities who use American Sign Language to com...
Household Broadband Guide
Light Use
(Basic functions: email, browsing, basic video, VoIP, Internet radio)
Moderate Use
(Basic functi...