October 25, 2016 - 12:30 pm
FCC Furthers Consumer Engagement Efforts with Consumer Help Center Enhancements
A core component of the FCC’s Consumer and Governmental Affairs Bureau’s mission is to empower...
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Chief of the Consumer and Governmental Affairs Bureau
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September 26, 2016 - 1:05 pm
Tech Impacts on Robocalls and Spoofing
When it comes to stopping robocalls, technological advances are a double-edged sword: while new...
September 2, 2016 - 10:20 am
Consumer Tips for Confronting Robocalls
Like you, we at the FCC understand how frustrating unwanted telemarketing, spoofed, and robotic...
June 2, 2016 - 11:34 am
Real-Time Text: An IP-Based Solution for Accessible Communications
Over the past two decades, Americans have experienced a historic evolution in the way we...
June 1, 2016 - 3:30 pm
The FCC's Modernized Comment System Is Coming Soon
As part of our efforts to upgrade the FCC’s major IT systems, we’ve been working to modernize...
May 18, 2016 - 1:34 pm
Giving Consumers Greater Access to FCC Complaint Data
Greater transparency is one of the goals of our...
March 7, 2016 - 2:15 pm
Informing and Engaging Consumers- National Consumer Protection Week: March 6-12, 2016
As Acting Chief of the FCC’s Consumer and Governmental Affairs Bureau, I am excited about the...
February 24, 2016 - 2:15 pm
A Search for Innovative Solutions that Inspire
One of the many reasons I chose to take a job in public service at the FCC is the Commission's...