U.S. flag

An official website of the United States government

Dot gov

Official websites use .gov
A .gov website belongs to an official government organization in the United States.


Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

On September 29, 2023, the Consumer and Governmental Affairs Bureau (Bureau) released an Order granting four temporary, conditional waivers to Sorenson Communications, LLC (Sorenson) to ensure continuous availability of Video Relay Service (VRS) to individuals who are deafblind.  ASL Services Holdings, LLC dba GlobalVRS (GlobalVRS), the sole provider of a special form of VRS for deafblind consumers, is terminating its participation in the VRS program, ending its specialized service to deafblind VRS users and transferring its remaining VRS users to Sorenson.  These waivers enable Sorenson to quickly establish a fully functioning, robust VRS service for consumers who are deafblind.  

 Link to the Order: https://www.fcc.gov/ecfs/search/search-filings/filing/10929539329647  

 For general information about VRS, visit www.fcc.gov/vrs.  For further information on this item, please contact Joshua Mendelsohn, Disability Rights Office, Consumer and Governmental Bureau, at 202-559-7304 (voice or videophone), or Joshua.Mendelsohn@fcc.gov

Friday, September 29, 2023