COVID-19 Scams

As the novel coronavirus (COVID-19) pandemic continues to impact the United States, phone scammers are preying on consumer fears with a variety of calls and texts offering free home testing kits, promoting bogus cures, selling health insurance, to name just a few. Learn more and hear audio from actual scam calls. | Scam Glossary

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Telecom and broadband service providers are taking the FCC pledge to Keep Americans Connected

Home Network Tips

Public health guidelines on social distancing have suddenly made staying at home the new normal for tens of millions of Americans. Optimize your home network during the pandemic with these tips from the FCC.


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Consumer FAQ: What Is 5G?

5G networks are launching across the US. Beyond new applications and improved user experiences, what will the network upgrade mean for consumers? Learn more about what the 5G future holds.


Suicide Prevention Hotline: 1-800-273-8255

Public input sought on proposed national 3-digit number: Click to learn more.



Consumer Guides

Avoid Bill SurprisesWhat is caller ID spoofing and how does it work? Get helpful tips about what you can do if you think you're being spoofed.

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TV Channel Transition

Find out what channels are changing in your area, when the changes will occur and what you should do to ensure a smooth transition. What to Watch For | Remember to Rescan | Consumer FAQs


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Getting Connected to Broadband

Broadband improves lives for people of all ages, from connecting far-flung family members and friends to providing easy online access to a virtual world of goods and services. Learn more about how you can - and why you should - get connected.


Consumer and Governmental Affairs Bureau

The Consumer and Governmental Affairs Bureau develops and implements the FCC's consumer policies and serves as the agency's connection to the American consumer.