Cell Phone Fraud Takes Many Forms

Scammers have ways to gain control of a target’s private texts and calls, and may then try resetting credentials for the victim's financial data and social media accounts. Find out how to keep your crucial data safe.


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Consumer FAQ: What Is 5G?

5G networks are launching across the US. Beyond new applications and improved user experiences, what will the network upgrade mean for consumers? Learn more about what the 5G future holds.


Don't Fall for Texts on Military Draft

A recent wave of text messages telling recipients they have been selected for a new military draft has been debunked by the US Army. Do not respond to these texts. They appear to be an identity theft scam. Learn more about this scam | File a complaint with the FCC

Stealing All the Credit

Watch out for scam callers pretending to represent banks and credit card companies. They use a variety of tactics, such as bogus fraud alerts or promises of lowered interest rates, to steal your personal information and your credit. Find out how to avoid the scams. | More: Scam Glossary



Consumer Guides

Avoid Bill SurprisesWhat is caller ID spoofing and how does it work? Get helpful tips about what you can do if you think you're being spoofed.

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TV Channel Transition

Find out what channels are changing in your area, when the changes will occur and what you should do to ensure a smooth transition. What to Watch For | Remember to Rescan | Consumer FAQs


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Getting Connected to Broadband

Broadband improves lives for people of all ages, from connecting far-flung family members and friends to providing easy online access to a virtual world of goods and services. Learn more about how you can - and why you should - get connected.


Consumer and Governmental Affairs Bureau

The Consumer and Governmental Affairs Bureau develops and implements the FCC's consumer policies and serves as the agency's connection to the American consumer.