Scammers See Opportunity in Open Enrollment Season

Open enrollment season for health care plans is becoming open season on consumers as spoofers and robocallers pose as insurers and try to pedal bogus plans.


Avoid the Temptation of Smishing Scams

"Smishing" is a mashup of SMS - for short message service - and phishing. These types of deceptive text messages are used to bait you into clicking a link or making a call. Learn how to avoid getting hooked.


Consumer Guides

Avoid Bill SurprisesWhat is caller ID spoofing and how does it work? Get helpful tips about what you can do if you think you're being spoofed.

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TV Channel Transition

Find out what channels are changing in your area, when the changes will occur and what you should do to ensure a smooth transition.

What to Watch For | Remember to Rescan | Consumer FAQs


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Getting Connected to Broadband

Broadband improves lives for people of all ages, from connecting far-flung family members and friends to providing easy online access to a virtual world of goods and services. Learn more about how you can - and why you should - Get Connected.


Consumer and Governmental Affairs Bureau

The Consumer and Governmental Affairs Bureau develops and implements the FCC's consumer policies and serves as the agency's connection to the American consumer.