Open Enrollment Scams Spike as Deadlines Near

As enrollment deadlines for 2020 health care plans approach, be wary of scam callers impersonating insurance company agents pedaling bogus plans. With reports of related scams on the rise, find out how you can avoid becoming a victim.

'Juice Jacking' at Public USB Charging Stations

When traveling, don't get juice jacked when charging your device at public USB ports found in airports, trains, hotels and elsewhere. Reports say charging ports and cords can be hacked to infect devices with malware. Learn how to avoid getting jacked.


Emergency Communications

Watch FCC Video: Don't Be Scared, Be Prepared! Communicating can be challenging during power outages caused by severe weather. Learn how to prepare for such emergencies and what to do when outages occur.



Consumer Guides

Avoid Bill SurprisesWhat is caller ID spoofing and how does it work? Get helpful tips about what you can do if you think you're being spoofed.

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TV Channel Transition

Find out what channels are changing in your area, when the changes will occur and what you should do to ensure a smooth transition. What to Watch For | Remember to Rescan | Consumer FAQs


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Getting Connected to Broadband

Broadband improves lives for people of all ages, from connecting far-flung family members and friends to providing easy online access to a virtual world of goods and services. Learn more about how you can - and why you should - Get Connected.


Consumer and Governmental Affairs Bureau

The Consumer and Governmental Affairs Bureau develops and implements the FCC's consumer policies and serves as the agency's connection to the American consumer.