Hear How Medicare Card Scams Begin

Robocall scams may seem random, but sometimes they are highly targeted - as with older Americans whose Medicare eligibility opens the door to health insurance fraud. This article includes recordings of scam phone calls so consumers can listen and learn how convincing scam artists sound. Learn more

  

Emergency Preparedness During Hurricane Season

When severe weather is forecast, make sure you're prepared for emergencies and know what to do during a communications network outage. Read FCC and FEMA tips

  

Stronger Robocall Blocking

FCC Video - Chairman Pai explains how providers may now aggressively block by default unwanted and illegal robocalls before they reach consumers and offer opt-in tools to block calls based on customers' contacts or other "white lists."

Consumer Video: Don't Hang On, Hang Up! - Avoid spoofing scams. Watch this video | En español

  

 

Consumer Guides

Avoid Bill SurprisesWhat is caller ID spoofing and how does it work? Get helpful tips about what you can do if you think you're being spoofed.

 
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TV Channel Transition

Find out what channels are changing in your area, when the changes will occur and what you should do to ensure a smooth transition. What to Watch For | Remember to Rescan | Consumer FAQs

  

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Getting Connected to Broadband

Broadband improves lives for people of all ages, from connecting far-flung family members and friends to providing easy online access to a virtual world of goods and services. Learn more about how you can - and why you should - Get Connected.

  

Consumer and Governmental Affairs Bureau

The Consumer and Governmental Affairs Bureau develops and implements the FCC's consumer policies and serves as the agency's connection to the American consumer.