The FCC's Emergency Broadband Benefit

The Emergency Broadband Benefit is an FCC program to help families and households struggling to afford internet service during the COVID-19 pandemic. This new temporary benefit will connect eligible households to jobs, critical healthcare services, virtual classrooms, and so much more.

Consumer FAQ

The EBB Consumer FAQ provides answers questions about eligibility requirements, how to apply, where to find participating providers in your state, information about discounted connected devices, and more.

EBB: What It Is & How It Works

FCC Acting Chairwoman Jessica Rosenworcel gives an overview of the program.


FCC Report: Call Blocking

A new FCC report on call blocking finds that many voice service providers and third-party analytics companies are improving their call blocking and labeling services and use new data to better detect robocalls. Learn how call blocking tools and resources can stop illegal and unwanted calls from reaching your phone.

Pandemic-Related Scams

As the COVID-19 pandemic continues to impact the United States, scammers are using text-message campaigns and robocalls to prey on virus-related fears. The FCC has tips and resources to help consumers avoid attempts to steal money and personal info.


Ten-Digit Dialing Coming Soon for Many Area Codes

To prepare for implementation of a quick way to dial the National Suicide Prevention Lifeline – using only "988" to connect callers to the Lifeline – 82 area codes in 35 states must transition to ten-digit dialing for all calls, including local calls, on October 24, 2021. For more information visit the FCC's Ten-Digit Dialing Consumer Guide.


Suicide Prevention Hotline: 1-800-273-8255

988 to Become National Suicide Prevention Hotline by July 2022: Click to learn more



Consumer Guides

Avoid Bill SurprisesWhat is caller ID spoofing and how does it work? Get helpful tips about what you can do if you think you're being spoofed.

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Remember to Rescan

TV channels may have recently changed in your area. Learn what you should do to ensure you're receiving all available channels. What to Watch For | Remember to Rescan


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Getting Connected to Broadband

Broadband improves lives for people of all ages, from connecting far-flung family members and friends to providing easy online access to a virtual world of goods and services. Learn more about how you can - and why you should - get connected.


Consumer and Governmental Affairs Bureau

The Consumer and Governmental Affairs Bureau develops and implements the FCC's consumer policies and serves as the agency's connection to the American consumer.