Skip Navigation

Federal Communications Commission

English Display Options

Commission Document

Comment Cycle Established for VRS Program

Download Options

Released: February 1, 2012


Federal Communications Commission

News Media Information 202 / 418-0500

445 12th St., S.W.


Washington, D.C. 20554

TTY: 1-888-835-5322

DA 12-119

Release Date: February 1, 2012



CG Docket Nos. 10-51 and 03-123

Comment Date: March 2, 2012
Reply Comment Date: March 19, 2012

On December 15, 2011, the Commission released a Further Notice on Proposed Rulemaking1
seeking comment on a series of options and proposals to improve the structure and efficiency of the video
relay service (“VRS”) program. The goal of these proposals is to ensure that VRS provides functionally
equivalent communications services to its users – particularly given advances in commercially-available
technology – and remains immune from the waste, fraud, and abuse that has threatened its long-term
The FNPRM was published in the Federal Register on February 1, 2012.2 Comments in response
to the FNPRM are due on March 2, 2012, and reply comments are due on March 19, 2012.


Pursuant to 47 CFR 1.415 and 1.419, interested parties may file comments and reply comments
on or before the dates indicated above. Comments may be filed: (1) by using the Commission’s Electronic
Comment Filing System (ECFS); or (2) by filing paper copies. All filings should reference the docket
numbers of this proceeding, CG Docket Nos. 10-51 and 03-123.
Electronic Filers: Comments may be filed electronically using the Internet by accessing the
ECFS: Filers should follow the instructions provided on the
website for submitting comments. In completing the transmittal screen, ECFS filers should
include, at a minimum, their full name, U.S. Postal Service mailing address, and CG Docket Nos.
10-51 and 03-123.
Paper Filers: Parties who choose to file by paper must file an original and one copy of each
filing. Filings can be sent by hand or messenger delivery, by commercial overnight courier, or by
first class or overnight U.S. Postal Service mail. All filings must be addressed to the
Commission’s Secretary, Office of the Secretary, Federal Communications Commission.

1 Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-
Speech Services for Individuals with Hearing and Speech Disabilities
, CG Docket Nos. 10-51 and 03-123, Further
Notice of Proposed Rulemaking, FCC 11-184 (rel. Dec. 15, 2011) (“FNPRM”).
2 See 77 FR 4948, February 1, 2012.

All hand-delivered or messenger-delivered paper filings for the Commission’s Secretary must be
delivered to FCC Headquarters at 445 12th Street, SW, Room TW-A325, Washington, DC 20554.
The filing hours are 8:00 a.m. to 7:00 p.m. All hand deliveries must be held together with rubber
bands or fasteners. Any envelopes or boxes must be disposed of before entering the building.
Commercial overnight mail (other than U.S. Postal Service Express Mail and Priority Mail) must
be sent to 9300 East Hampton Drive, Capitol Heights, MD 20743.
U.S. Postal Service first-class, Express, and Priority mail must be addressed to 445 12th Street,
SW, Washington DC 20554.
In addition, parties must serve one copy of each pleading with the Commission’s duplicating contractor,
Best Copy and Printing, Inc., 445 12th Street, SW., Room CY-B402, Washington, DC 20554, or via
email to


Pursuant to 47 CFR 1.1200 et seq., this matter shall be treated as a “permit-but-disclose”
proceeding in accordance with the Commission’s ex parte rules. Persons making ex parte presentations
must file a copy of any written presentation or a memorandum summarizing any oral presentation within
two business days after the presentation (unless a different deadline applicable to the Sunshine period
applies). Persons making oral ex parte presentations are reminded that memoranda summarizing the
presentation must: (1) list all persons attending or otherwise participating in the meeting at which the ex
presentation was made; and (2) summarize all data presented and arguments made during the
presentation. If the presentation consisted in whole or in part of the presentation of data or arguments
already reflected in the presenter’s written comments, memoranda or other filings in the proceeding, the
presenter may provide citations to such data or arguments in his or her prior comments, memoranda, or
other filings (specifying the relevant page and/or paragraph numbers where such data or arguments can be
found) in lieu of summarizing them in the memorandum. Documents shown or given to Commission
staff during ex parte meetings are deemed to be written ex parte presentations and must be filed
consistent with § 1.1206(b) of the Commission’s rules. In proceedings governed by § 1.49(f) or for
which the Commission has made available a method of electronic filing, written ex parte presentations
and memoranda summarizing oral ex parte presentations, and all attachments thereto, must be filed
through the electronic comment filing system available for that proceeding, and must be filed in their
native format (e.g., .doc, .xml, .ppt, searchable .pdf). Participants in this proceeding should familiarize
themselves with the Commission’s ex parte rules.


To request materials in accessible formats for people with disabilities (Braille, large print,
electronic files, audio format), send an e-mail to or call the Consumer and Governmental
Affairs Bureau at (202) 418-0530 (voice), or (202) 418-0432 (TTY). The complete text of the
Commission’s FNPRM is also available on the Disability Rights Office Website at


For further information, contact Dana Wilson, Consumer and Governmental Affairs Bureau, at
(202) 418-2247.

– FCC –
News and other information about the Federal Communications Commission are available at

Note: We are currently transitioning our documents into web compatible formats for easier reading. We have done our best to supply this content to you in a presentable form, but there may be some formatting issues while we improve the technology. The original version of the document is available as a PDF, Word Document, or as plain text.


You are leaving the FCC website

You are about to leave the FCC website and visit a third-party, non-governmental website that the FCC does not maintain or control. The FCC does not endorse any product or service, and is not responsible for, nor can it guarantee the validity or timeliness of the content on the page you are about to visit. Additionally, the privacy policies of this third-party page may differ from those of the FCC.