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Discontinuance Application Of AT&T Services, Inc

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Released: June 10, 2014



Communications Commission

News Media Information 202 / 418-0500

445 12th St., S.W.


Washington, D.C. 20554

TTY: 1-888-835-5322

DA 14-797

Released: June 10, 2014



WC Docket No. 14-89

Comp. Pol. File No. 1158

Comments Due: June 25, 2014

Section 214 Application

Applicant: AT&T Services, Inc. on behalf of AT&T Corp.

On June 2, 2014, AT&T Services, Inc. (AT&T or Applicant) filed an application with the Federal

Communications Commission (FCC or Commission) on behalf of its affiliate, AT&T Corp., located at

225 W. Randolph Street, Z1-Office 12C, Chicago, IL 60606, requesting authority, under section 214 of

the Communications Act of 1934, as amended, 47 U.S.C. § 214, and section 63.71 of the Commission’s

rules, 47 C.F.R. § 63.71, to discontinue certain domestic telecommunications services throughout the

Unites States including the District of Columbia and Puerto Rico (Service Areas).1

AT&T indicates that AT&T Corp. currently offers AT&T Business Directory Assistance Services

(Affected Services) in the Service Areas. AT&T explains that the Affected Services have been offered to

businesses with PBX telephone systems as a means to provide telephone listings through the businesses’

telephone systems. AT&T describes the Affected Services as directory services that allow callers to

obtain telephone numbers for locations in the continental United States, Alaska, Hawaii, Puerto Rico, and

Canada. According to AT&T, the services are offered in a Basic or Enhanced Directory Assistance

option. AT&T indicates that both options include Local, National and Reverse Directory Assistance,

Business Category Search and Directory Assistance Call Completion Operator Services, while the

Enhanced Directory Assistance option also includes stock quotes, weather, and movie listings. AT&T

states, however, that AT&T Corp. plans to discontinue these services and no longer offer them in the

Service Areas on or after July 1, 2014, subject to Commission authorization.2 AT&T maintains that the

public convenience and necessity will not be impaired by the proposed discontinuance because there are

alternative services available and customers will be able to reprogram their PBX and continue to have

access to directory assistance services by dialing 411 or (NPA) 555-1212. AT&T states that AT&T Corp.

notified its customers of the proposed discontinuance by letters sent via U.S. Mail on April 10, 2014.

AT&T asserts that AT&T Corp. is considered a non-dominant carrier with respect to these services.

1 The Competition Policy Division of the Wireline Competition Bureau subsequently received the filed application

on June 3, 2014.

2 Discontinuance of international service is governed by section 63.19 of the Commission’s rules. See 47 C.F.R. §



In accordance with section 63.71(c) of the Commission’s rules, AT&T’s application will be

deemed to be granted automatically on the 31st day after the release date of this public notice, unless the

Commission notifies AT&T that the grant will not be automatically effective. In the application, AT&T

indicates that AT&T Corp. plans to discontinue the Affected Services and no longer offer them in the

Service Areas on or after July 1, 2014, subject to Commission authorization. Accordingly, pursuant to

section 63.71(c) and the terms of the application as applicable, absent further Commission action, AT&T

Corp. may discontinue its AT&T Business Directory Assistance Services in the Service Areas on or after

July 11, 2014. The Commission normally will authorize proposed discontinuances of service unless it is

shown that customers or other end users would be unable to receive service or a reasonable substitute

from another carrier, or that the public convenience and necessity would be otherwise adversely affected.

Comments objecting to this application must be filed with the Commission on or before June 25,

2014. Such comments should refer to WC Docket No. 14-89 and Comp. Pol. File No. 1158. Comments

should include specific information about the impact of this proposed discontinuance on the commenter,

including any inability to acquire reasonable substitute service. Comments may be filed using the

Commission’s Electronic Comment Filing System (ECFS) or by filing paper copies. See Electronic

Filing of Documents in Rulemaking Proceedings, 63 FR 24121 (1998). Comments may be filed

electronically using the Internet by accessing the ECFS: Filers should

follow the instructions provided on the Web site for submitting comments. Generally, only one copy of

an electronic submission must be filed. In completing the transmittal screen, filers should include their

full name, U.S. Postal Service mailing address, and the applicable docket or rulemaking number.

Parties who choose to file by paper must file an original and one copy of each filing. Filings can

be sent by hand or messenger delivery, by commercial overnight courier, or by first-class or overnight

U.S. Postal Service mail. All filings must be addressed to the Commission’s Secretary, Office of the

Secretary, Federal Communications Commission. All hand-delivered or messenger-delivered paper

filings for the Commission’s Secretary must be delivered to FCC Headquarters at 445 12th Street, S.W.,

Room TW-A325, Washington, D.C. 20554. The filing hours are Monday through Friday, 8:00 a.m. to

7:00 p.m. All hand deliveries must be held together with rubber bands or fasteners. Any envelopes and

boxes must be disposed of before entering the building. Commercial overnight mail (other than U.S.

Postal Service Express Mail and Priority Mail) must be sent to 9300 East Hampton Drive, Capitol

Heights, MD 20743. U.S. Postal Service first-class, Express, and Priority mail must be addressed to 445

12th Street, S.W., Washington, D.C. 20554.

Two copies of the comments should also be sent to the Competition Policy Division, Wireline

Competition Bureau, Federal Communications Commission, 445 12th Street, S.W., Room 5-C140,

Washington, D.C. 20554, Attention: Carmell Weathers. In addition, comments should be served upon the

Applicant. Commenters are also requested to fax their comments to the FCC at (202) 418-1413,

Attention: Carmell Weathers.

This proceeding is considered a “permit but disclose” proceeding for purposes of the

Commission’s ex parte rules.3 Persons making ex parte presentations must file a copy of any written

presentation or a memorandum summarizing any oral presentation within two business days after the

presentation (unless a different deadline applicable to the Sunshine period applies). Persons making oral

ex parte presentations are reminded that memoranda summarizing the presentation must (1) list all

persons attending or otherwise participating in the meeting at which the ex parte presentation was made,

and (2) summarize all data presented and arguments made during the presentation. If the presentation

consisted in whole or in part of the presentation of data or arguments already reflected in the presenter’s

3 47 C.F.R. §§ 1.1200 et seq.



written comments, memoranda or other filings in the proceeding, the presenter may provide citations to

such data or arguments in his or her prior comments, memoranda, or other filings (specifying the relevant

page and/or paragraph numbers where such data or arguments can be found) in lieu of summarizing them

in the memorandum. Documents shown or given to Commission staff during ex parte meetings are

deemed to be written ex parte presentations and must be filed consistent with rule 1.1206(b). In

proceedings governed by rule 1.49(f) or for which the Commission has made available a method of

electronic filing, written ex parte presentations and memoranda summarizing oral ex parte presentations,

and all attachments thereto, must be filed through the electronic comment filing system available for that

proceeding, and must be filed in their native format (e.g., .doc, .xml, .ppt, searchable .pdf). Participants in

this proceeding should familiarize themselves with the Commission’s ex parte rules.

People with Disabilities: To request materials in accessible formats for people with disabilities

(Braille, large print, electronic files, audio format), send an e-mail to or call the

Consumer & Governmental Affairs Bureau at (202) 418-0530 (voice), (202) 418-0432 (tty).

For further information, contact Carmell Weathers, (202) 418-2325 (voice),, or Rodney McDonald, (202) 418-7513 (voice),,

of the Competition Policy Division, Wireline Competition Bureau. The tty number is (202) 418-0484.

For further information on procedures regarding section 214 please visit

– FCC –


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