FCC Chairman Genachowski Unveils New Actions To Help Consumers Prevent & Identify "Mystery Fees" On PHone Bills, Known as "Cramming"
DescriptionTwenty Million Americans unaware of illegal and unauthorized mystery fees - called "cramming" ranging from $1.99 to $19.99 on monthly phone bills; FCC proposes $11.7 million in penalties against four companies & releases Consumer Tip Sheet
Document Type: News Release
Bureau(s): Consumer and Governmental Affairs, Office of Former Chairman Genachowski
Released On: Jun 20, 2011
Issued On: Jun 20, 2011