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PSHSB Announces Effective Date for Text-to-911 Bounce-Back Rules

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Released: May 29, 2013


Federal Communications Commission

News Media Information 202 / 418-0500

445 12th St., S.W.


Washington, D.C. 20554

TTY: 1-888-835-5322

DA 13-1241

Released: May 29, 2013



PS DOCKET NOS. 11-153 and 10-255

Effective Date: June 28, 2013

On May 8, 2013, the Commission adopted a Report and Order in PS Docket Nos. 11-153 and 10-
255.1 The Report and Order adopted rules requiring all Commercial Mobile Radio Service providers and
certain providers of interconnected text messaging services to provide an automatic “bounce-back” text
message in situations where a consumer attempts to send a text message to 911 in a location where text-
to-911 is not available.2 The automatic bounce-back message will provide consumers with an immediate
response that text-to-911 is not supported and to contact emergency services by another means, such as by
making a voice call. On May 29, 2013 the Report and Order was published in the Federal Register.3
Therefore, pursuant to the Report and Order, the effective date for the rules is June 28, 2013.4
For additional information, contact Timothy May,, of the Public Safety
and Homeland Security Bureau, Policy Division, at (202) 418-1463. Press inquiries should be directed to
Rochelle Cohen, (202) 418-1162.
By the Chief, Public Safety and Homeland Security Bureau.


1 In the Matter of Facilitating the Deployment of Text-to-911 and Other Next Generation 911 Applications,
Framework for Next Generation 911 Deployment, PS Docket No. 11-153, PS Docket No. 10-255, Report and
, FCC 13-64 (2013).
2 The Report and Order defines “interconnected text messaging services” as those providers that enable a consumer
to send text messages to all or substantially all text-capable U.S. telephone numbers and receive text messages from
the same. Id. at para. 41.
3 78 Fed. Reg. 32169 (May 29, 2013).
4 Id.

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