Created in 1999, EB is responsible for investigating potential violations of the Act and the FCC’s rules, regulations, and orders that it learns about through filed public complaints, formal and informal communications from the public, as well as from its own internal initiatives.
EB has the authority to conduct investigations, inspections or audits, and this work is conducted primarily by the following 5 internal organizations: the Telecommunications Consumers Division (TCD); the Investigations & Hearings Division (IHD); the Fraud Division (FD); the Spectrum Enforcement Division (SED); and the Office of the Field Director/Regional and Field Offices (OFD).
EB is also responsible for mediating and settling market disputes, which is conducted exclusively by the Market Disputes Resolution Division (MDRD).
Lastly, EB is also responsible for serving as trial counsel for all administrative hearings, and this work is handled by special counsel in IHD.
The Office of the Bureau Chief (OBC) supervises the work of the Enforcement Bureau’s Divisions and Offices. Below is the list of the Bureau’s management positions and each position’s area of oversight.
Telecommunications Div.
Fraud and Oversight of Critical FCC Programs
| Office of the Bureau Chief: (202) 418-7450 | ||||
|---|---|---|---|---|
| Position | Name | Supervised Division(s) and Areas of Oversight | ||
| Division and Areas of Oversight | Areas of Oversight | |||
| Bureau Chief | Loyaan A. Egal | All | All Enforcement Areas | |
| Deputy Bureau Chief/Chief Of Staff | Peter Hyun | National Security | ||
| International Engagement | ||||
| Deputy Bureau Chief | Rakesh Patel | Telecommunications Consumers Div. | Unwanted Communications (Illegal Robocalls/Robotexts) | |
| Fraud Div. | Fraud and Oversight of Critical FCC Programs | |||
| Deputy Bureau Chief | Jeremy Marcus | Spectrum Enforcement Division | Wireless Equipment and Spectrum; 911 Emergency Services Outages | |
| Field | Radio Frequency Interference; Public Safety; and National Security | |||
| Deputy Bureau Chief | Keith Morgan | Telecommunications Consumers Div. | Disability Access | |
| Investigations & Hearing Div. | Telecom Oversight; Foreign Ownership; and Unauthorized Transfers | |||
| Markets Disputes Resolution Div. | Formal Market Complaints; Mediation; and Alternative Dispute Resolution | |||
| Deputy Bureau Chief | Philip Rosario | Telecommunications Consumers Div. | Privacy | |
| Investigations & Hearing Div. | Broadcast/Media Oversight; EEO; and Hearings | |||
| Assistant Bureau Chief | Michael Rhodes | Field Operations | Radio Frequency Interference; Public Safety; and National Security | |
| Assistant Bureau Chief | Pamela Gallant | Investigations & Hearing Div. | Telecom Oversight; Foreign Ownership; and Unauthorized Transfers | |
| Markets Disputes Resolution Div. | Formal Market Complaints; Mediation; and Alternative Dispute Resolution | |||
| Assistant Bureau Chief | Hunter Deeley | Telecommunications Consumers Div. | Privacy & National Security | |
| Investigations & Hearing Div. | Privacy & National Security | |||
| Spectrum Enforcement Division | ||||
| Assistant Bureau Chief for Operations | Sheila Hayes | All | Operations & Management for Headquarters and Field Facilities | |
| Assistant Bureau Chief* | David Strickland | *Currently on Detail to Office of the Chairwoman | ||
| Chief Data Officer | Jon Minkoff | All | Data Governance; Data Management; IT Business Operations | |
| Legal Advisor | Ryan McDonald | |||
| Legal Advisor | Victoria Randazzo | |||
| Staff Assistant | Deborah Ridley | |||
For greater details about EB, see: