Created in 1999, EB is responsible for investigating potential violations of the Act and the FCC’s rules, regulations, and orders that it learns about through filed public complaints, formal and informal communications from the public, as well as from its own internal initiatives.

EB has the authority to conduct investigations, inspections or audits, and this work is conducted primarily by the following 5 internal organizations: the Telecommunications Consumers Division (TCD); the Investigations & Hearings Division (IHD); the Fraud Division (FD); the Spectrum Enforcement Division (SED); and the Office of the Field Director/Regional and Field Offices (OFD).

EB is also responsible for mediating and settling market disputes, which is conducted exclusively by the Market Disputes Resolution Division (MDRD).

Lastly, EB is also responsible for serving as trial counsel for all administrative hearings, and this work is handled by special counsel in IHD.

The Office of the Bureau Chief (OBC) supervises the work of the Enforcement Bureau’s Divisions and Offices. Below is the list of the Bureau’s management positions and each position’s area of oversight.

Office of the Bureau Chief: (202) 418-7450
Position Name Supervised Division(s) and Areas of Oversight
Division and Areas of Oversight Areas of Oversight
Bureau Chief Loyaan A. Egal All All Enforcement Areas
Acting Deputy Bureau Chief Rakesh Patel Markets Disputes Resolution Div. Formal Market Complaints; Mediation; and Alternative Dispute Resolution
Field Field Operations and Public Safety
Deputy Bureau Chief/Chief of Staff Michael Carowitz Telecommunications Consumers Div. Unwanted Communications (Illegal Robocalls/Robotexts); and Disability Access
Deputy Bureau Chief Jeremy Marcus Spectrum Enforcement Div. Wireless Equipment and Spectrum; 911 Emergency Services Outages
Field Radio Frequency Interference; Public Safety; and National Security
Deputy Bureau Chief Keith Morgan Fraud Div. Fraud and Oversight of Critical FCC Programs
Investigations & Hearing Div. Telecom Oversight; Foreign Ownership; and Unauthorized Transfers
Deputy Bureau Chief Philip Rosario Telecommunications Consumers Div. Privacy/Data Security/Cybersecurity; and Unfair and Deceptive Practices
Investigations & Hearing Div. Broadcast/Media Oversight; EEO; and Hearings
Field Director (Acting) Lark Hadley Field Operations Radio Frequency Interference; Public Safety; and National Security
Assistant Bureau Chief Pamela Gallant Fraud Div. Fraud and Oversight of Critical FCC Funded Programs
Investigations & Hearing Div. Telecom Oversight; Foreign Ownership; and Unauthorized Transfers
Assistant Bureau Chief for Operations Sheila Hayes All Operations & Management for Headquarters and Field Facilities
Assistant Bureau Chief* David Strickland *Currently on Detail to Office of the Chairwoman
Chief Data Officer Jon Minkoff All Data Governance; Data Management; IT Business Operations
Legal Advisor Ashley Tyson  
Legal Advisor Victoria Randazzo  
Staff Assistant Deborah Ridley  

For greater details about EB, see:

 

Bureau/Office: 

Updated: 
Tuesday, December 20, 2022