“This page is a digitally archived AccessInfo Announcement”

On March 6, 2018, the FCC released a Public Notice announcing March 30, 2018 as the effective date for certain rules adopted in the Hearing Aid Compatibility (HAC) Order implementing:

  • a new wireline HAC volume control standard;
  • a requirement for volume control in wireless handsets; and
  • the elimination of an obsolete wireless handset standard.

These rules had been adopted by the Commission in an October 2017 rulemaking proceeding.  Other rules adopted in that proceeding (which extend the HAC rules to telephones used with wireline advanced communications services, such as wireline voice over Internet protocol) will become effective at a later date, after the FCC publishes a public notice about that effective date in the Federal Register.

More information

  • For more information about this proceeding, please visit: https://www.fcc.gov/general/hearing-aid-compatibility-and-volume-control
  • For questions about wireless HAC issues, please contact:  Jonathan Lechter, Competition and Infrastructure Policy Division, Wireless Telecommunications Bureau, at (202) 418-7387 or Jonathan.Lechter@fcc.gov
  • For questions about wireline issues, please contact:  Susan Bahr, Consumer and Governmental Affairs Bureau, Disability Rights Office, at (202) 418-0573 or Susan.Bahr@fcc.gov
  • For those using videophones and fluent in American Sign Language, please call the FCC’s ASL Consumer Support Line at (844) 432‐2275. 

Links to the Public Notice:
Word:    https://docs.fcc.gov/public/attachments/DA-18-216A1.docx
PDF:       https://docs.fcc.gov/public/attachments/DA-18-216A1.pdf
Text:      https://docs.fcc.gov/public/attachments/DA-18-216A1.txt

Link to the Federal Register publication:
PDF:       https://www.gpo.gov/fdsys/pkg/FR-2018-02-28/pdf/2018-04012.pdf

Links to the HAC Order:
Word:    https://docs.fcc.gov/public/attachments/FCC-17-135A1.docx
PDF:       https://docs.fcc.gov/public/attachments/FCC-17-135A1.pdf
Text:      https://docs.fcc.gov/public/attachments/FCC-17-135A1.txt

Updated: 
Friday, September 27, 2019