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“This page is a digitally archived AccessInfo Announcement”

On October 19, 2017, the FCC released a public notice announcing October 17, 2017 as the effective date for rules adopted in the 2017 Video Relay Services Improvement Order implementing:

  • the at-home calling handling pilot program; and
  • the option for VRS providers to assign iTRS numbers to hearing individuals for point-to-point video communications with VRS users.   

Providers are permitted, but are not required, to assign iTRS numbers to hearing individuals that submit signed self-certifications stating that such individual:

  • Is proficient in sign language;
  • Understands that the iTRS number may only be used for communicating via point-to-point with registered VRS users; and
  • Understands that such iTRS number may not be used to access VRS or 911.

Links to the Public Notice: 
Word:  https://apps.fcc.gov/edocs_public/attachmatch/DA-17-1031A1.docx
PDF:    https://apps.fcc.gov/edocs_public/attachmatch/DA-17-1031A1.pdf  
Text:    https://apps.fcc.gov/edocs_public/attachmatch/DA-17-1031A1.txt

Link to the Federal Register publication: 

Links to the  2017 VRS Improvements Order: 
Word:  https://apps.fcc.gov/edocs_public/attachmatch/FCC-17-26A1.docx
PDF:    https://apps.fcc.gov/edocs_public/attachmatch/FCC-17-26A1.pdf
Text:    https://apps.fcc.gov/edocs_public/attachmatch/FCC-17-26A1.txt

For further information about the item, please contact Michael Scott, CGB, (202) 418-1246, email Michael.Scott@fcc.gov or Eliot Greenwald, CGB, (202) 418-2235, email Eliot.Greenwald@fcc.gov.  For those using videophones and fluent in American Sign Language, you may call the FCC’s ASL Consumer Support Line at 844-432-2275 (videophone).

Friday, October 18, 2019