“This page is a digitally archived AccessInfo Announcement”

On March 23, 2017, the Federal Communications Commission adopted new rules and proposals addressing video relay service (VRS).  This item is designed to enhance VRS service quality and proposes a new provider compensation plan to better ensure that individuals who are deaf, hard-of-hearing, deaf-blind, or have speech disabilities experience service that is functionally equivalent to voice telephone services.

Links to the News Release:
Word:  https://docs.fcc.gov/public/attachments/DOC-344037A1.docx
PDF:  https://docs.fcc.gov/public/attachments/DOC-344037A1.pdf
Text:  https://docs.fcc.gov/public/attachments/DOC-344037A1.txt

Links to the Report and Order, Notice of Inquiry, Further Notice of Proposed Rulemaking, and Order:
Word:  https://docs.fcc.gov/public/attachments/FCC-17-26A1.docx
PDF:  https://docs.fcc.gov/public/attachments/FCC-17-26A1.pdf
Text:  https://docs.fcc.gov/public/attachments/FCC-17-26A1.txt

We will announce the public comment due dates for the FNPRM when these become available.

Any comments must be filed in CG Docket Nos. 10-51 and 03-123, which may be accessed via the Electronic Comment Filing System (https://www.fcc.gov/ecfs/).

For more information, contact Eliot Greenwald, Disability Rights Office, Consumer and Governmental Affairs Bureau, at 202-418-2235 or e mail Eliot.Greenwald@fcc.gov.  For those using videophones and fluent in American Sign Language, you may call the FCC’s ASL Consumer Support Line at 844-432-2275 (videophone).

Updated: 
Friday, October 25, 2019