“This page is a digitally archived AccessInfo Announcement”

On September 16, 2019, the FCC's Media Bureau (MB) granted a limited waiver of the FCC's accessible user interfaces rules to Google Fiber for the following video programming functions:

1. Activating video description and adjusting the presentation and display of closed captioning.  These functions must be made audibly accessible by December 19, 2019.

2. The display of current configuration options and activating set-top box configuration options.  These functions must be made audibly accessible by December 19, 2020.  Furthermore, Google Fiber must provide status reports to the FCC on January 2, 2020 and June 1, 2020 on its efforts to make these functions accessible.

Google Fiber provides high-speed broadband Internet and multichannel video programming service to residential and business customers in various U.S. metro areas.

Memorandum Opinion and Order:
Word: https://docs.fcc.gov/public/attachments/DA-19-916A1.docx
PDF: https://docs.fcc.gov/public/attachments/DA-19-916A1.pdf
Txt:   https://docs.fcc.gov/public/attachments/DA-19-916A1.txt

General information about the FCC's accessible user interface requirements is available at  https://www.fcc.gov/television-and-set-top-box-controls-menus-program-guides.  For further information about this waiver, please contact Maria Mullarkey, MB, at (202) 418-2120 or mailto: Maria.Mullarkey@fcc.gov.  Individuals who use videophones and are fluent in American Sign Language (ASL) may call the FCC's ASL Consumer Support Line at (844) 432-2275 (videophone).  Individuals using a text teletypewriter (TTY) may call the FCC's TTY number at (888) 835-5322.

Updated: 
Monday, September 23, 2019