This page is a digitally archived AccessInfo announcement.

Comment Date:  December 4, 2019
Reply Comment Date:  December 19, 2019

On November 4, 2019, the Consumer and Governmental Affairs Bureau of the FCC released a public notice seeking comment on a petition filed by Sorenson Communications, LLC requesting clarification or waiver of certain video relay service (VRS) and direct video calling (DVC) rules, including:

  • The removal of data from the Telecommunications Relay Service User Registration Database for any user who has neither placed nor received a VRS or point-to-point call in a one-year period;
  • Clarification of certain aspects of the per-call validation function of the TRS Numbering Directory; and
  • Guidance on DVC implementation.

Interested parties may file comments by accessing the Electronic Comment Filing System at https://www.fcc.gov/ecfs/filings.  All filings must reference CG Docket No. 03-123.  People with disabilities who need assistance to file comments online at https://www.fcc.gov/ecfs/filings may request assistance by email to FCC504@fcc.gov.   

Links to Public Notice:
URL: https://www.fcc.gov/document/comment-petition-regarding-vrs-and-dvc-rules
Word: https://docs.fcc.gov/public/attachments/DA-19-1139A1.docx  
PDF: https://docs.fcc.gov/public/attachments/DA-19-1139A1.pdf  
Text: https://docs.fcc.gov/public/attachments/DA-19-1139A1.txt

Links to Sorenson’s Petition:
PDF: https://ecfsapi.fcc.gov/file/10230358829190/2019-10-23%20Request%20for%20Clarification.pdf

General information about the TRS is available at https://www.fcc.gov/general/telecommunications-relay-services-trs.  For more information, please contact Michael Scott, Attorney Advisor, Disability Rights Office, CGB, at (202) 418-1264 or Michael.Scott@fcc.gov.  Individuals who use videophones and are fluent in American Sign Language (ASL) may call the FCC’s ASL Consumer Support Line at (844) 432-2275 (videophone).  TTY users may call the FCC’s TTY number at (888) 835-5322.

Updated: 
Friday, November 8, 2019