This page is a digitally archived AccessInfo announcement.

Comment Date:  December 4, 2019
Reply Comment Date:  December 19, 2019

On November 4, 2019, the Consumer and Governmental Affairs Bureau of the FCC released a public notice seeking comment on a petition filed by Sorenson Communications, LLC requesting clarification or waiver of certain video relay service (VRS) and direct video calling (DVC) rules, including:

  • The removal of data from the Telecommunications Relay Service User Registration Database for any user who has neither placed nor received a VRS or point-to-point call in a one-year period;
  • Clarification of certain aspects of the per-call validation function of the TRS Numbering Directory; and
  • Guidance on DVC implementation.

Interested parties may file comments by accessing the Electronic Comment Filing System at  All filings must reference CG Docket No. 03-123.  People with disabilities who need assistance to file comments online at may request assistance by email to   

Links to Public Notice:

Links to Sorenson’s Petition:

General information about the TRS is available at  For more information, please contact Michael Scott, Attorney Advisor, Disability Rights Office, CGB, at (202) 418-1264 or  Individuals who use videophones and are fluent in American Sign Language (ASL) may call the FCC’s ASL Consumer Support Line at (844) 432-2275 (videophone).  TTY users may call the FCC’s TTY number at (888) 835-5322.

Friday, November 8, 2019