“This page is a digitally archived AccessInfo Announcement”

Comments Due:  March 6, 2017

Reply Comments Due:  March 16, 2017

The Consumer and Governmental Affairs Bureau and the Wireline Competition Bureau (collectively, the Bureaus) of the Federal Communications Commission seek comment on a petition for reconsideration filed by Sorenson Communications. 

On January 18, 2017, the Bureaus granted a waiver to VTCSecure to allow it to obtain ten-digit numbers from the TRS Numbering Directory for customer service centers that wish to provide direct video calling (DVC) for American Sign Language users.  

On February 17, 2017, Sorenson filed a petition to ask the Bureaus to modify the waiver order to require that DVC customer support service numbers entered in the TRS Numbering Directory be separate and distinct from the numbers used by hearing persons to call customer support services in order to ensure that VRS users have the choice of using VRS or making a point-to-point video call.

Comments may be filed using the FCC’s Electronic Comment Filing System at https://www.fcc.gov/ecfs/filings.  The proceeding numbers are CG Dockets No. 10-51 and 03-123.

Links to the Public Notice:
Word:  https://docs.fcc.gov/public/attachments/DA-17-191A1.docx
PDF:  https://docs.fcc.gov/public/attachments/DA-17-191A1.pdf
Text:  https://docs.fcc.gov/public/attachments/DA-17-191A1.txt

Link to Sorenson’s Request for Reconsideration:
https://www.fcc.gov/ecfs/filing/10216021924400

For further information, please contact Michael Scott, Consumer and Governmental Affairs Bureau, Federal Communications Commission, Disability Rights Office at (202) 418-1264 or e-mail at Michael.Scott@fcc.gov.  For those using videophones and fluent in American Sign Language, you may call the FCC’s ASL Consumer Support Line at 844-432-2275 (videophone).

Updated: 
Friday, October 25, 2019