“This page is a digitally archived AccessInfo Announcement”

On November 15, 2018, the Commission adopted a Report and Order that requires wireless service providers to:

  • provide additional information on their websites about the hearing aid compatible wireless phones that they offer, and
  • file annual certifications stating they comply the FCC’s hearing aid compatibility rules.

The Commission also eliminated the requirement for wireless service providers to file annual Form 655 reports about their provision of hearing aid compatible wireless phones.  This Report and Order will help ensure that consumers have easy access to up-to-date information about the availability of hearing aid compatible wireless phones offered by their providers. 

News Release:

URL:  https://www.fcc.gov/document/fcc-updates-hearing-aid-compatibility-reporting-requirements-0
Word: https://docs.fcc.gov/public/attachments/DOC-355106A1.docx
PDF: https://docs.fcc.gov/public/attachments/DOC-355106A1.pdf
Text: https://docs.fcc.gov/public/attachments/DOC-355106A1.txt

Report and Order:
URL:  https://www.fcc.gov/document/fcc-updates-hearing-aid-compatibility-reporting-requirements-0
Word: https://docs.fcc.gov/public/attachments/FCC-18-167A1.docx
PDF: https://docs.fcc.gov/public/attachments/FCC-18-167A1.pdf
Text: https://docs.fcc.gov/public/attachments/FCC-18-167A1.txt

For more information about hearing aid compatible wireless phones, visit:  https://www.fcc.gov/hearing-aid-compatibility-wireless-telephones.  For specific questions about this item, please contact Weiren Wang, Wireless Telecommunications Bureau, (202) 418-7275, e-mail Weiren.Wang@fcc.gov, or Michael Rowan, Wireless Telecommunications Bureau, (202) 418-1883, e-mail Michael.Rowan@fcc.gov.  For those using videophones and fluent in American Sign Language (ASL), you may call the ASL Consumer Support Line at (844) 432‐2275.  TTY users may call the FCC’s TTY number at (888) 835-5322.

Updated: 
Friday, September 13, 2019