2017 - 2018 State Recertification

TRS Complaint Log Summaries

2021

2019

2018

2016

2015

2014

2010

Programs

TRS Telephone Numbers:

(Service Provider: T-Mobile Accessibility)
Email: access@t-mobile.com
Customer Service #'s: 1-800-676-3777; 1-800-676-4290 (Spanish)

  • 711 or 800-285-1131(TTY)
  • 800-285-1121 (Voice)
  • 866-656-8260 (VCO)
  • 800-285-1131 (HCO)
  • 866-656-2966 (Speech-to-Speech)
  • 866-656-1842 (Spanish)
  • 900-230-3131 (900 Number calls)
  • 800-855-4000 (TTY Operator Assistance)

Contact for TRS Complaints:

Alice Berry, Customer Relations Manager
Voice: 501-238-3698
E-mail: alice.berry@t-mobile.com

To update changes in contact/service provider information, please send an email listing changes to TRS_POC@fcc.gov so that this page can be updated accordingly.

Updated: 
Wednesday, July 21, 2021