Analysis of consumer complaints and FCC inquiry trends. This report, based on the previous year's data, ranks telephone companies by complaint rates and provides helpful hints on avoiding some of the most common problems.  

  • 1998 Report. Released 12/98. PDF
  • 1997 Report. Released 12/97. PDF
  • 1996 Report. Released 12/96. PDF

Wednesday, November 13, 2013