Form 480 Rural Call Completion Data Filing
The FCC collects data from originating long distance providers four times a year on Form 480. This information concerns the delivery of calls to Rural Local Exchange Carriers and is used to identifying possible areas for further inquiry. Information for covered providers on how to file is furnished below.
Who Must File
A provider of long-distance voice service that makes the initial long-distance call path choice for more than 100,000 domestic retail subscriber lines must file. The subscriber line count includes the total of all business and residential fixed subscriber lines and mobile phones and aggregated over all of the providers’ affiliates. See 47 C.F.R. §64.2101(c). 
A covered provider may be

  • a local exchange carrier as defined in 47 C.F.R. § 64.4001(e);
  • an interexchange carrier as defined in 47 C.F.R. § 64.4001(d);
  • a provider of commercial mobile radio service as defined in 47 C.F.R. § 20.3;
  • a provider of interconnected voice over Internet Protocol (VoIP) service as defined in 47 U.S.C. § 153(25), or
  • a provider of non-interconnected VoIP service as defined in 47 U.S.C. § 153(36) to the extent such a provider offers the capability to place calls to the public switched telephone network. 

Filing Deadlines

  • First Quarter: May 1 (effective 2016)
  • Second Quarter: August 1
  • Third Quarter: November 1
  • Fourth Quarter: February 1

The electronic filing system becomes available for a new filing round approximately one month before the deadline for that filing.
How to File:

What Information to File:
Form 480 is a Microsoft Excel workbook for which the FCC provides a template for quarterly reporting purposes. The workbook consists of the following worksheets:

  • Three monthly worksheets, one for each month in the quarterly reporting period, on which a covered provide must report the mandatory detail information on call attempts by terminating Operating Company Number (OCN). 
  • Three monthly worksheets, one for each month in the quarterly reporting period, on which a covered provider may voluntarily break-out the subset of information for call attempts originating on autodialer facilities.
  • One worksheet for providing explanations of the techniques used to categorize call attempts.

Note: 

On November 9, 2016, the NECA lists of Rural and Nonrural ILEC OCNs for 2017 was posted at https://www.neca.org/Call_Completion_Issues.aspx.  Changes from the 2016 NECA list of Rural OCNs include the following: (1) OCNs 3310 and 4460 have been removed; (2) additional OCNs are included: 1640, 1667, 1677, 1684, 1686; (3) state abbreviations have been corrected for the following OCN: 3700. These changes will be incorporated in the Form 480 Template for 2017 1st Quarter (January, February and March).  Filers are reminded that rural ILEC OCNs 704, 1657, 1659 and 2308 have more than one Combined Entity Company Code (CECC) in the NECA List of Rural OCNs.  For each of these OCNs, all call information should be reported on the single row for the OCN on the Form 480.

On February 23, 2017, the Form 480 Template for the 2017 1st Quarter (January, February and March) has been made available for downloading.  This template is embodies the changes to the NECA list of ILEC OCNs for 2017 described above.

On November 22, 2016, the Form 480 Template for the 2016 4th Quarter (October, November, and December) was made available for downloading.  This template is identical to the 3rd, 2nd and 1st Quarter Form 480 templates except that the names of the

On January 27, 2016, the Form 480 Template for the 2016 1st Quarter (January, February and March) was made available for downloading.  This template included the changes to the 2016 NECA list of ILEC OCNs described below. On November 12, 2015, the NECA lists of Rural and Nonrural ILEC OCNs for 2016 were posted at https://www.neca.org/Call_Completion_Issues.aspx.  Changes from the 2015 NECA list of Rural OCNs include the following: (1) OCNs 0680, 1662, and 1688 have been removed, these companies having been acquired over the last year; (2) state abbreviations have been corrected for the following 15 OCNs: 0267, 0286, 0317, 0346, 0354, 0576, 1295, 1698, 1699, 1934, 2069, 2150, 2190, 3031, 587A. These changes will be incorporated in the Form 480 Template for 2016 1st Quarter (January, February and March).  Filers are reminded that rural ILEC OCNs 704, 1657, 1659 and 2308 have more than one Combined Entity Company Code (CECC) in the NECA List of Rural OCNs.  For each of these OCNs, all call information should be reported on the single row for the OCN on the Form 480.

On November 10, 2015, the Form 480 Template for the 2015 4th Quarter (October, November, and December) was made available for downloading.  This template is identical to the 2015 3rd Quarter template with the exceptions that (1) the names of the months have been changed, and; (2) an optional box has been added to the Explanations worksheet for any additional explanations concerning the filing that a filer may wish to provide.

On August 31, 2015, the 2015 NECA list of Rural ILEC OCNs containing these same state abbreviation corrections (noted below) was posted at https://www.neca.org/Call_Completion_Issues.aspx.

On August 4, 2015, the Form 480 Template for the 2015 3rd Quarter (July, August and September) has been made available for downloading.  This template is identical to the 2nd Quarter template with the exceptions that (1) the names of the months have been changed, and (2) state abbreviations have been corrected for the following 37 OCNs: 42, 176, 192, 216, 256, 302, 314, 336, 357, 402, 412, 446, 453, 455, 462, 498, 517, 561, 868, 920, 936, 1413, 1433, 1610, 1660, 1785, 1885, 1920, 1951, 2034, 2153, 2179, 2356, 2377, 3029, 3700, 739D.  The deadline for filing RCC Form 480 for Q3 2015 is Monday, November 2, 2015.

Beginning March 31, 2015, a second revision of the Form 480 Excel template for the April-June 2015 has been made available for downloading.  Revisions were made to subtract call attempts to “unassigned numbers” from the calculation of the Call Answer Rates, as described in footnote 186 of the Order.  Filers are reminded, however, that “excluding all call attempts indicating that the user apparently misdialed could mask call attempts that actually failed or were dropped within an intermediate provider’s network, because there is anecdotal evidence to suggest that calling parties sometimes receive intercept messages that wrongly indicate, for example, that the call cannot be completed as dialed.” [28 FCC Rcd at 1579, para 29]

On March 20, 2015, revisions were made to remove duplicate rows for OCNs 704, 1657, 1659 and 2308.  These are rural ILEC OCNs that have more than one Combined Entity Company Code (CECC) in the NECA List of Rural OCNs.  For each of these OCNs, all call information should be reported on the single row remaining.

See the Form 480 Filing Interface User Guide for additional details.

One-time declaration by providers that are not covered
Originating long-distance voice service providers that have more than 100,000 domestic retail subscriber lines but that are not required to file quarterly reports pursuant to the terms of paragraph 67 of the Order nonetheless must file a one-time letter in WC Docket No. 13-39 explaining that they do not make the initial long-distance call path choice for more than 100,000 long-distance voice service subscriber lines and identifying the long-distance provider or providers to which they hand off their end-user customers’ calls. This letter must be submitted to the Commission by April 1, 2015, and a copy must be submitted simultaneously to each provider identified in the letter as having reporting responsibility. Confidentiality may be requested for this one-time filing in accordance with 47 CFR 0.459.

Resources and Tools:
Links to Commission Rural Call Completion Documents

  • Rural Call Completion Report & Order: FCC 13-135
  • Rural Call Completion Order on Reconsideration (explaining that certain intraLATA toll traffic need not be included): FCC 14-175 
  • RCC Appendix C Declaratory Ruling (explaining that providers have certain flexibility in categorizing attempted calls): DA-15-217
  • Code of Federal Regulations: Part 64 Subpart V

Links to on-line Filing Resources