Hawaii TRS

2022 - 2023 TRS State Recertification

• Application

2017 - 2018 State Recertification

• Application
• Attachment

TRS Complaint Log Summaries

2024

• Complaint Report

2023

• Complaint Log
• Cover Letter
• 2024

2022 - 2005

• 2022
• 2021
• 2020
• 2019
• 2017
• 2016
• 2015
• 2014
• 2013
• 2012
• 2011
• 2010
• 2009
• 2008
• 2007
• 2006
• 2005

Programs

• Rolka Loube Associates
• National Association of State Relay Administrators (NASRA)
• Telecommunications Equipment Distribution Program Association (TEDPA)

TRS Telephone Numbers:

(Service Provider: T-Mobile Accessibility)
Email: access@t-mobile.com

• Relay Hawaii 711 or
• TTY/HCO/ASCII: 1.877.447.5990 (TRS-HI RLY-90)
• Voice: 1.877.447.5991 (TRS-HI RLY-91)
• VCO: 1.877.447.5992 (TRS-HI RLY-92)
• STS: 1.877.447.8711 (TRS-HI STS-11)
• Spanish: 1.877.447.7261 (TRS-HI SPAN-1)
• 900 Svcs: 1.900.230.6767 (Pay Per Call)

Contact for TRS Complaints:

Jodi Endo Chai, Executive Officer
Public Utilities Commission, State of Hawaii
465 South King Street, #103
Honolulu, HI 96813
Telephone number: (808)586-2020
Fax number: 808-586-2066
Email: Hawaii.PUC@hawaii.gov
TRS Provider: T-Mobile Accessibility

To update changes in contact/service provider information, please send an email listing changes to TRS_POC@fcc.gov so that this page can be updated accordingly.