New York TRS

2022 - 2023 State Recertification

• Application
• Part 2

2017 - 2018 State Recertification

• Part 1
• Part 2
• Part 3
• Part 4

TRS Complaint Log Summaries

2023

• Complaint Log
• CapTel Complaint Log
• Cover Letter

2022

• Complaint Log

2021

• Complaint Log

2020

• Complaint Log

2019

• Cover Letter
• Complaint Log

2018

• Complaint Log

2017

• Complaint Log

2016

• Complaint Log

2015

• Complaint Log

2014

• Complaint Log

2013

• Complaint Log

2012

• Complaint Log

2010

• Complaint Log

2009

• Complaint Log

2008

• Complaint Log

Programs

• Rolka Loube Associates
• National Association of State Relay Administrators (NASRA)
• Telecommunications Equipment Distribution Program Association (TEDPA)

TRS Telephone Numbers:

(Service Provider: T-Mobile Accessibility)
Email: access@t-mobile.com
Customer Service #:

• T-Mobile Accessibility Customer Service
  (24 hours, 7 days, 365 days a year)
  TTY/ASCII/Voice/VCO/STS 1-800-676-3777
  Spanish 1-800-676-4290
  Fax 1-877-877-3291

Contact for TRS Complaints:

George Boothby
4 Tower Place, 2nd Floor
Albany, NY 12203
Phone: 518-445-6285
Email: gboothby@nypool.org

To update changes in contact/service provider information, please send an email listing changes to TRS_POC@fcc.gov so that this page can be updated accordingly.