2022 - 2023 State Recertification

2017 - 2018 State Recertification

TRS Complaint Log Summaries

2023

2022

2021

2020

2019

2018

2017

2016

2015

2014

2013

2012

2010

2009

2008

Programs

TRS Telephone Numbers:

(Service Provider: T-Mobile Accessibility)
Hamilton Relay: Provider of CapTel
T-Mobile: Provider of TRS Services
Email: access@t-mobile.com
Customer Service #:

  • T-Mobile Accessibility Customer Service
    (24 hours, 7 days, 365 days a year)
    TTY/ASCII/Voice/VCO/STS 1-800-676-3777
    Spanish 1-800-676-4290
    CapTel Customer Service - 1-888-269-7477
    Fax 1-877-877-3291

Contact for TRS Complaints:

George Boothby
4 Tower Place, 2nd Floor
Albany, NY 12203
Phone: 518-445-6285
Email: gboothby@nypool.org

To update changes in contact/service provider information, please send an email listing changes to TRS_POC@fcc.gov so that this page can be updated accordingly.

Updated:
Friday, November 3, 2023