2017 - 2018 TRS State Recertification

TRS Complaint Log Summaries


TRS Telephone Numbers:

(Service Provider: T-Mobile Accessibility)
Email: access@t-mobile.com
Customer Service #'s: 1-800-676-3777 (Voice/TTY); 1-877-787-1989 (Speech to Speech); 1-800-676-4290 (Spanish)


Contact for TRS Complaints:

Rebecca Rosenthal, TRS Administrator
NC Division of Services for the Deaf and Hard of Hearing
NC Department of Health and Human Services
1100 Navaho Drive, Ste. GL3
Raleigh, NC 27609
Phone: 919-874-2212 (Voice)  919-760-3833 (Videophone)
Email: Becky.Rosenthal@dhhs.nc.gov


To update changes in contact/service provider information, please send an email listing changes to TRS_POC@fcc.gov so that this page can be updated accordingly.

Wednesday, July 21, 2021